Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Palm Beach,Fl

It was wonderful. The location perfect

Posted May 7, 2015
Pros: Location, cleanliness, professional staff.
Cons: It was excellent
Location: Perfect
Forgot my computer battery and cables , but housekeeping stored for me.
3 out of 5
Recommended
for Couples
by Pedrofrom Belo Horizonte

Pessimo atendimento e café da manha.

Posted Feb 23, 2015 
Pessimo atendimento!! Pior café da manha que já tomei na vida!
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Buen hotel y estadía placentera.

Posted Feb 19, 2015 
La ubicación es muy buena, se puede ir caminando al shopping Arauco y está a puerto5 minutos en taxi del centro. El servicio de atención en las mesas es algo lento y tardan bastante en atenderte pero la comida es buena. La piscina es muy linda pero suelen faltar reposeras en temporada alta.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
チェックインが17時になったのに謝罪が全く無かった。従業員教育を疑う。チェックイン時の従業員の不手際以外は総じて良かった。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buenos Aires

Magnífico hotel con espectacular piscina

Posted Feb 17, 2015
Personal calificado muy servicial y atento a cada detalle. Se disfruta cada rincón de este prestigioso hotel
3 out of 5
by A verified travelerfrom texas

The only nice part is the location and pool

Posted Feb 9, 2015
Got a neck problem because bed condition old and a average..rooms are depressing! TV from the dinosaurs age Need total improvement! Food at the pool average Drinks at the pool badly presentation and dirty glasses . Pool dirty need mayor clean up !
5 out of 5
Recommended
for Couples
by RUI JORGEfrom Rio de Janeiro

Excelente!

Posted Feb 8, 2015 
Apenas duas noites, num hotel excepcional.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Best hotel in the world

Posted Jan 19, 2015
Pros: Everything
Cons: Nothing
Location: Very convenient. Nice safe neighborhood.
Tended to every detail. Great, helpful, friendly staff.
5 out of 5
Recommended
for Families
by DIANAfrom Bogotá

Excelente!

Posted Jan 12, 2015 
Excelente hotel y maravillosa atención
4 out of 5
Recommended
for Couples
by Nicholas

This traveler left a rating score only Posted Jan 12, 2015