Book your room at Hotel Gen

Room type

Superior Double Room

Max Occupancy: 3 guests (up to 2 children)

Double Twin

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Triple Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Executive Double Room

Max Occupancy: 3 guests (up to 1 child, 1 infant)

Triple Twin

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Single Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Double Room

Max Occupancy: 3 guests (up to 2 children)

4-star family-friendly hotel in Santiago with an outdoor pool

Location

This family-friendly hotel is located in Santiago, close to Pontifical Catholic University of Chile, Gabriela Mistral Cultural Center, and Chilean National Zoo. Also nearby are Fantasilandia and Patio Bellavista.

Hotel Features

In addition to a restaurant, Hotel Gen features an outdoor pool. Other amenities include a bar/lounge and a coffee shop/café.

Room Amenities

Televisions come with cable channels. Guestrooms also feature complimentary wireless Internet access, complimentary high-speed (wired) Internet access, and air conditioning.

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Hotel Gen

Avenida Portugal 415 Santiago Region Metropolitana 8330297
Hotel Amenities

Hotel Amenities

Hotel Gen features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. High-speed wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, limo/town car service, and a meeting room. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request), a ski shuttle, and an area shuttle. Complimentary self parking is available on site.

Hotel Gen has designated areas for smoking.

  • Airport transportation (surcharge)
  • Bar/lounge
  • Coffee shop or café
  • Free breakfast
  • Dry cleaning/laundry service
  • Fitness facilities
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Designated smoking areas
  • Tours/ticket assistance
  • Express check-in
  • 24-hour front desk
  • Area shuttle (surcharge)
  • One meeting room
  • Elevator/lift
  • Total number of rooms - 233
  • Laundry facilities
  • Rooftop terrace
  • Limo or Town Car service available
  • Number of floors - 30
  • Multilingual staff
  • Porter/bellhop
  • Luggage storage
  • Restaurant
  • 24-hour business center
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • Free self parking
  • Conference center
  • Pool sun loungers
  • Outdoor pool
  • Free Wi-Fi
  • Year Built 2010
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Family Friendly Amenities

Family Friendly Amenities

  • Family Hotel
  • Outdoor pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Laundry facilities
  • Microwave (on request)
Internet

Internet

Available in all rooms: Free Wi-Fi , Free wired high-speed Internet

Available in some public areas: Free Wi-Fi

Parking

Parking

Free self parking

Room Amenities

Room Amenities

  • Balcony
  • Climate control
  • Phone
  • Minibar
  • Coffee/tea maker
  • Microwave (on request)
  • Daily housekeeping
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Shower only
  • Rainfall showerhead
  • Desk
  • Iron/ironing board (on request)
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Blackout drapes/curtains
  • Cable TV service
  • Free Wi-Fi
  • Free wired high-speed Internet
  • In-room massage available
  • In-room safe
  • Air conditioning
  • Room service (24 hours)
  • Connecting/adjoining rooms available
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Where to Eat

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10:30 AM.

La GRA - This restaurant specializes in Peruvian cuisine.

La VID - This wine bar serves light fare only.

Mana Cafe - This café serves light fare only.

24-hour room service is available.

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Nearby Things to Do

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Ecotours nearby
  • Ski equipment rental shops nearby
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Accessibility

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility
Hotel Policies

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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