Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Business Travelers
by A verified traveler

Good hotel for its value.

Posted Jun 17, 2013
The hotel had a great lobby, the staff was extremely friendly and the amenities were sastifactory.
5 out of 5
for Everyone
by A verified traveler

Great hotel

Posted Jun 6, 2012
Pros: Location, comfort, friendly staff.
Location: Excellent location in a mixed neighborhood with shopping, several universities and beautiful homes, also close to transportation.
Comfortable, good location, friendly staff (none of whom speak English), accommodating to special requests.
4 out of 5
by Gus from Denver, CO

Great find

Posted Oct 6, 2011
I am a physician who went to Chile to get away from work for a few weeks. This is a very practical hotel with lots of perks. It´s well-priced. Its currently being updated and the repairs made the room smell like fresh paint, but this wasn´t a bother and the repairs didn´t create too much noise or interference. Breakfast buffet is plain, but free, though great for simple things like coffee, juice, jogurt, and cereal. Hotel staff is very friendly, always helpful and informative. Internet access downstairs is free, 2 of 3 computers worked, always available. Location is perfiect 1) Its in Providencia 2) A Starbucks is less than a block north down P. Valdivia Blvd. 3) Post office is a block away 4) If you like to jog (which can be a challenge in smog-ridden Santiago, with few parks), the Cerro San Cristobal hill is best place in ctown (6 miles for entire loop but you can cut back at any time) even though it´s hilly. The main entrance to park is less than a mile from hotel at end of P. Valdivia Blvd. 5) Good restaurants and stores of every kind are all around Providencia Also, as a guest you get to use the small but fairly complete gym/fitness center next door to the hotel. It has indoor pool. I´d go back in a minute. Great experience overall. Thanks!
3 out of 5
by A verified traveler from São Paulo, SP

Not Impressed

Posted Jul 18, 2011
I was expecting much more
5 out of 5
for Couples
by A verified traveler from Houston, TX

Excellent and affordable hotel in an otherwise expensive country.

Posted Dec 15, 2010
The Hotel Neruda was great. Excellent rooms for the price and even included breakfast. Not your basic continental breakfast. Had free WiFi and I was able to make calls back to the states via the wifi (with a VOIP account). Excellent service! With a friendly staff. Overall excellent price for what you get. The surrounding neighborhood is great as well. Hotel Neruda is conveniently located.
4 out of 5
for Couples
by A verified traveler from Brooklyn, NY


Posted Dec 14, 2010
Very good neighborhood.
4 out of 5
by A verified traveler from Puebla, Mexico

Great option in Santiago

Posted Jul 11, 2007
Good service, big and comfortable rooms and located in one of Santiago's nicest neighborhoods. Definitely a great option if visiting Santiago for the first time.