Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Auckland, New Zealand

What a find in modern part of Santiago

Posted Jul 27, 2014
Pros: Everything - location, room, staff, bar downstairs
Cons: Nothing - it was a perfect stay
Location: Go into Providencia area for dinner & drinks. We also went on a day tour of the Andes (AndoAndes) which was a fantastic experience.
One of the best hotels we have stayed at - at an affordable price! Our room was very spacious (separate bedroom plus large lounge). The twin bedroom has two large double beds - perfect for a family of 3. Breakfast was excellent, served on the top floor. Staff speak English and were most helpful. Truly a world class hotel. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2014
Pros: location is great
Location: lots of good restaurants nearby, walking distance to big shopping mall.
This is a decent hotel to stay for a business travellers. The location of the hotel is excellent and general facility of the hotel is in great condition.
5 out of 5
Recommended
by Gabriel from Plano, TX

Excellent hotel

Posted May 12, 2014 on Hotels.com
Great breakfast buffet with awesome view. Close to many restaurants and business area. Walking distance to WTC shopping mall and metro stations. Excellent service.
5 out of 5
Recommended
for Business Travelers
by John from Santiago

Great hotel

Posted May 11, 2014 on Hotels.com
Best location and super service
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Europe

Sim City

Posted Apr 30, 2014 on Hotels.com
If you enjoy barbwire, malls, carabineros, inequality and North Americans, this is the place for you. Friendly and helpful staff.
3 out of 5
by Ted from L

Mediocre facilities, mediocre service.

Posted Apr 28, 2014
The hotel is conveniently located and the staff is efficient. However the facilities are old, the room somewhat moldy, and the staff is not reactive or attentive enough. What they are asked they do well but they will not go an inch further.
3 out of 5
Recommended
for Families
by Kel from Caribbean

Safe location but......

Posted Apr 23, 2014 on Hotels.com
Single beds were not very comfortable and 6th floor room had some traffic noise. Safe location close to large mall. Shower/tub combination was slippery. Staff were very helpful and handled my poor spanish well
5 out of 5
Recommended
for Getaway With Friends
by Jose Avila

This traveler left a rating score only Posted Apr 21, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place to stay

Posted Apr 19, 2014
Friendly staff, good services (gym, sauna, roof-top pool, grest view from the restaurant), impeccable rooms. Better prices than most hotel chains of that category.
4 out of 5
Recommended
for Business Travelers
by Steve from Miami

Must see Santiago

Posted Apr 7, 2014 on Hotels.com
The Las Condes area has become the modern city of the 21centuryt. Thehotel is very close to restaurants and entertainment. Rooms are essentially junior suites.