Ratings based on 48 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Baltimore MD
Nice hotel in SantiagoPosted Nov 20, 2014
Good location in the center of the city. Staff were very helpful. The room was spacious and comfortable. We were pleased with the accommodation and service.
for Everyoneby A verified travelerfrom s
Amazingness in downtown Santiago !Posted Oct 14, 2014
Amazing hotel - amazing location - amazing staff - what a great experience !
for Everyoneby A verified travelerfrom New Zealand
Lovely hotel in a good locationPosted Oct 7, 2014
Pros: We liked the location and the comfortable rooms and helpful staff.
Cons: cant really think of anything
Location: it was only a few blocks to the main square and there was some good shopping nearby We also took a taxi to a big new mall and that was great.
We had two nights at this hotel at the end of a three week holiday to South America. It was lovely to stay somewhere really nice and enjoy a little bit of luxury before the big trip home.
for Getaway With Friendsby Neil Bfrom Northern Ireland
Great service and value for moneyPosted Jun 12, 2014 on Hotels.com
Great stay at Hotel Plaza San Francisco, staff very friendly and extremely helpful in explaining facilities at hotel carrying bags to room and booking tours etc. Room was big and fairly comfortable also clean bathroom and shower good. Buffet style breakfast was very good wide range of items available from fruits, cereals and nuts, eggs and meats with a few pastries as well. Used the fitness room along with pool and sauna which were also good and icluded with your booking no extra costs.
for Getaway With Friendsby Jennyfrom Sydney Australia
DisappointedPosted May 10, 2014 on Hotels.com
Location is great but very disappointed with management. US$100 was taken out of my credit card without notification at check-in. 4 days later still waiting for refund to be credited back into my account!
Recommendedby Diannefrom Australia
Central locationPosted May 7, 2014 on Hotels.com
The night we arrived, about midnight, the hotel was hosting a party and music was vibrating through the lobby which gave it a festive atmosphere, however when we arrived In our room, the bass of the music could be felt and heard despite earplugs. Unfortunately the night manager was not all that empathetic, however he did ultimately move us to a quieter room. So, there are two points. If the hotel is to host such a noisy function that went until 5 am, the windows need to be sound proofed and the night manager needs to have more empathy. Apart from that,the rooms a a bit dated with dark wood panelling but comfortable. The foyer was spacious and impressive and hosted a three piece jazz band during happy hour and it was excellent. The service throughout was friendly apart from the night manager.
for Everyoneby santiagofrom new orleans
Great Location in downtownPosted Apr 27, 2014
Friendly, excellent breakfast included, knowledgable staff
for Familiesby Kelfrom Caribbean
Great hotel in downtown SantiagoPosted Apr 27, 2014 on Hotels.com
Don't let the aged feeling of the hotel lobby dismay you, it has a charm all of its own. The staff are very helpful, the location is smack bang downtown(so be careful moving about in the daily crowds) and my room was very comfortable especially the beds. I would definitely stay here again.
Recommendedby A verified traveler
Posted Mar 20, 2014 on Hotels.com
for Familiesby Kathyfrom Denver
Perfect location, free parking!Posted Mar 2, 2014 on Hotels.com
Ideal location to walk to main attractions downtown! Across the street from a large pedestrian shopping area. Adjacent to a charming cobblestone street area. One block to a secret Pinochet-era torture house! Wonderful views of the Andes from upper floor rooms (ask!). Helpful, friendly staff gave us great flexibility with parking, including leaving our car for 5 hours after we checked out--for free!