Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by A verified travelerfrom UK

Convenient central hotel

Posted Feb 11, 2015
Pros: 5 star comfort, good room, location next to Londres and Paris, as well as being right by Church of San Francisco and Museum.
Cons: Waiter service in dining room.
Location: 38 Londres was Pinochet's detention and torture house. Avenida is central street right outside. Handy for Plaza de Armas museums and cathedral.
Helpful staff. Food in the dining room was good, but sometimes the service in the dining room was very slow. Staff in other areas - housekeeping, reception etc could not be faulted.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom S

South America Holiday

Posted Feb 8, 2015
Pros: Walking distance to most places ,shopping ,sightseeing,and on a veryu nice area of town
We were very pleased with our hotel, the staff was excellent, went out of their way to make sure everything was taken care of. The meals in the hotel were very good and we did not utilize other places, ate most of our meals within the hotel Very pleased with our choice of hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2014
Pros: We liked everything regarding this hotel!!
Cons: We have no recommendations to recommend.
Location: Location was excellent for dinning, sightseeing and shopping.
We had a great experience at the Hotel San Francisco. The location was excellent. The room, staff, food and drink were all excellent as well. We can highly recommend this hotel in Saantiago.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle, Ontario , Cda

Clean hotel in central Santiago

Posted Dec 24, 2014
Pros: Cleanliness of room and central location.
Cons: Better service and quality of the food in the dining room.
Location: Very central and therefore within walking distance to all things located in the heart of the downtown of Santiago.
Hotel is centrally located and very clean. Our room on the 11th floor was very comfortable and clean. The only negative was the quality of the towels. They were thin and seems well used and should be replaced with larger, more plush towels. The buffet breakfasts were adequate, however not the quality we would have expected. There could be better food preparation and selection. The dining room staff do not seem to anticipate peoples' needs and it seemed to take an inordinate amount of time for them to deliver on your requests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel en muy buena ubicación

Posted Dec 4, 2014
Pros: Las habiaciones, el restaurante y sobre todo su personal
Cons: No es necesario mejorar algún aspecto en particular
Location: Puedes recorrer a corta distancia caminando muchos sitios de interés
Es un hotel atendido por personal altamente capacitado, con gran disposición para servir, con muy agradables instalkaciones y muy cerca de todo el centro de la ciudad
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore MD

Nice hotel in Santiago

Posted Nov 20, 2014
Good location in the center of the city. Staff were very helpful. The room was spacious and comfortable. We were pleased with the accommodation and service.
5 out of 5
Recommended
for Couples
by Brunofrom São Paulo

Hotel dos Sonhos

Posted Nov 19, 2014 on Hotels.com
Hotel perfeito, recomendo a todos.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Hotel Plaza San Francisco, Santiago, Chile

Posted Nov 11, 2014 on Hotels.com
A little bit old, but good location and service.
4 out of 5
Recommended
for Families
by Juanfrom sacanta

muy buena atención

Posted Nov 6, 2014 on Hotels.com
Muy bueba estadia
5 out of 5
Recommended
for Business Travelers
by Børgefrom Oslo

Velg San Francisco i Santiago.

Posted Oct 28, 2014 on Hotels.com
Godt hotell, med fremifra service. Enkel men god frokostbuffet.