Ratings based on 160 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Chapecó
Posted May 23, 2015
Um bom hotel situado no centro de Santiago. Funcionários eficientes e prestativos. Hotel bonito, com uma ótima estrutura de bares e restaurantes no seu interior. Só os preços nesses bares achei muito caros. Indicaria ele tranquilamente para meus amigos!
for Couplesby Jeffrey from Florida Fly Fishing
Santiago First ClassPosted Apr 3, 2015 on Hotels
Ezquisite hotel for the price- all the amenities you could ask for-except a bucket of ice and an early check in. Arriving overnight from the states- don't expect to check in at the earliest by one or two- they just don't acknowledge that need. Once in great rooms and outstanding breakfast and dinner but recommend out for dinner as many choices.
for Couplesby Jeffrey from Englewood,Fla
A+ Superior in SantiagoPosted Mar 30, 2015 on Hotels
Warm Chilian hospitality-balked at welcoming us after all nighting into Santiago from Miami-but "rushed " our room ready within two hours of arrival. Great location-walking to everywhere important except one restaurant a must- La Mer -a cab ride away. Great rooms-super bathrooms-ice delivery a little slow but "it gets there !! I repeated my stay on the way home-they deserved it !
for Getaway With Friendsby Anne from Chicago
Comfortable room but rude staffPosted Mar 30, 2015 on Hotels
This is a very nice old hotel. The wood paneling and leather furniture give it a regal feel. The bar staff were friendly and great. The front desk staff were aloof and rude. My friends booked a king room and were given a room with two queen beds. The front desk staff lied and told my friends the beds were "Chilean king size" even though I was given a king room.
for Couplesby Elke from Hannover
Sehr gutes Hotel mit Top FitnessraumPosted Mar 18, 2015 on Hotels
Sehr gutes Hotel mit allem Komfort. top Frühstück, top Fitnessraum. Empfehlenswert. Lage: nahe der Altstadt .
for Everyoneby A verified traveler from Ottawa ON
Plaza San Franciso close to everythingPosted Mar 9, 2015
Pros: See the above
Location: See above
Although we arrived early the staff welcomed us and made sure our room was ready. The hotel is close to many of the city highlights we visited on the next day's city highlights tour (Plaza de Armas, La Monera, Santa Lucia, and the pedestrian shopping area). The complementary breakfast items were hot when they were supposed to be and well presented.
by A verified traveler from UK
Convenient central hotelPosted Feb 11, 2015
Pros: 5 star comfort, good room, location next to Londres and Paris, as well as being right by Church of San Francisco and Museum.
Cons: Waiter service in dining room.
Location: 38 Londres was Pinochet's detention and torture house. Avenida is central street right outside. Handy for Plaza de Armas museums and cathedral.
Helpful staff. Food in the dining room was good, but sometimes the service in the dining room was very slow. Staff in other areas - housekeeping, reception etc could not be faulted.
for Everyoneby A verified traveler from S
South America HolidayPosted Feb 8, 2015
Pros: Walking distance to most places ,shopping ,sightseeing,and on a veryu nice area of town
We were very pleased with our hotel, the staff was excellent, went out of their way to make sure everything was taken care of. The meals in the hotel were very good and we did not utilize other places, ate most of our meals within the hotel Very pleased with our choice of hotels
for Business Travelersby Christoffer from Stockholm
Excellent hotel in the center of SantiagoPosted Feb 6, 2015 on Hotels
Nice hotel in the center of Santiago. Very nice bed, and great air-condition. No real complaints, but it is true that it is apparent that the hotel was built a decent amount of years ago - which shows in some wear on the furniture and such - but it is very minor.
for Couplesby Kevin from West Palm Beach
ExcellentPosted Jan 22, 2015 on Hotels
Excellent location and service