Ratings based on 30 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby mary from chicago
Reunion with daughter!Posted Oct 24, 2013
Pros: Clean, proximity to downtown.
Cons: Room temperature.
Location: Right in heart of downtown. Close to various forms of transportation. Close enough to walk to restaurants or shopping.
Nice hotel right in downtown Santiago. Staff were very nice, food was excellent. Huge breakfast provided every morning. Only down side, my husband thought room was too hot.
for Everyoneby Alejandra from Australia
Great location in downtown SantiagoPosted Oct 13, 2013
Pros: We liked the location, right in the heart of Santiago's downtown. All sightseeing attractions are within walking distance.
Cons: Staff members were not friendly and we felt were actually not properly trained for a hotel this rating. We were not welcomed nor thanked for our stay.
Location: Visit La Moneda, Plaza de Armas, Cerro Santa Lucia, Paseo Ahumada, Mercado Central.
The hotel is located in downtown Santiago, walking distance to all sightseeing attractions such as La Moneda, Plaza de Armas, etc. It is located within walking distance to metro station Universidad de Chile, from where you can virtually go anywhere in Santiago. The hotel is nice but the staff at the front desk are not quite friendly and actually are a bit rude, they didn't welcome us as we expected for the rating of the hotel. My husband and I were given a room in the 10th floor, which was a triple bedroom, no desk, no sofa, so we requested to be changed of room. We were given then a room in floor 3, which was great because it was quite spacious and had a balcony/terraza with lovely view to the streets of Santiago. Buffet breakfast was nice, variety of foods were served, although it can get quite busy and waiters are not always ready to help. I would recommend anyone who travels for business or pleasure to stay at Plaza San Francisco, from the hotels I've stayed in Santiago, it is truly one of the best ones (especially when it comes to location).
for Business Travelersby Jerry from Yorktown, VA
Old world Santiago ChilePosted May 1, 2013 on Hotels.com
After putitng up with 2 nights in a less than acceptable hotel, I changed to the Plaza San Francisco. What a breath of fresh air. The hotel staff and attention to detail were superb. It's just a few blocks from the walking/shopping district, and central market. The breakfast is one of the best I have had. It's older but classic in styling and comfort.
Recommendedby steve from brazil
Excellent - a great few nightsPosted Apr 2, 2013 on Hotels.com
Trying to think of some negatives but nothing jumps out - reasonable price, good location, freiendly and helpful staff - so overall a great stay
Recommendedby Dave from Mendoza, Arg and Victoria, Canada
Old classic hotel and internet to match.Posted Mar 30, 2013 on Hotels.com
Loved the staff and the cleanliness of the hotel. For this part of our trip we wanted to be downtown and Hotel SanFrancisco was perfect for that. The one detracting factor was the terrible internet connection. Wifi was shared with other rooms and was slow and intermittent at its best. Still an old classic hotel and with minimal cost I'm sure they could bring Wifi up to 21st century standard.
Recommendedby A verified traveler
Very good locationPosted Mar 26, 2013 on Hotels.com
We found the staff very friendly and helpful. The breakfasts were delicious. The location of the hotel made it easy to explore Santiago.
for Everyoneby Tanya
Great hotelPosted Feb 23, 2013
Pros: Rooms, staff, food
Location: Close to all.
Great hotel - good position, friendly and helpful staff, clean and attractive rooms. I'd definitely stay there again.
Recommendedby A verified traveler
within walking dstance to shops, markets etc.Posted Jan 2, 2013 on Hotels.com
Value for money, convinent and good breakfast provided! Staff speak English which is a great bonus for us.
Great HotelPosted Dec 21, 2012 on Hotels.com
Very nice looking Clean great location Would stay there again
for Everyoneby Stephanie from Brisbane QLD, Australia
Revived and ready to travelPosted Nov 9, 2012
Pros: Very comfortable beds; we booked twin share and were pleased to discover two double beds. Good pillows was another nice surprise!
Cons: The inability to provide an express laundry service, and the cost of the phone calls, which was beyond exorbitant.
Location: Good location down town, close to the mall and public transport. Didn't have time to explore too far.
After travelling South America with a friend for over 6 weeks, we booked the hotel for our last night for a relaxing and rejuvenating night before the long journey back to Australia the next day. We enjoyed the service and rooms, and the breakfast was good - it met our expectations for South America noting that it is typically quite different from a full western style a la carte or even buffet breakfast in terms of the offerings. We were very pleased with the comfort and style of the hotel, the friendliness and helpfulness of the staff and the price. We were also very pleased with a 1.30pm check out so that we could enjoy a fully relaxing sleep in. The only disappointment was that despite checking in on a week day, the hotel was unable to offer an express service for laundry, as they required more than 24 hours to return laundry and we were leaving the following afternoon. Also phone calls were incredibly expensive, as was the mini bar (somewhat to be expected). Eating at the Italian restaurant next door was pleasant and about 1/3 the price.