Ratings based on 133 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Austin TX
Pleasure trip to Chile and ArgentinaPosted Mar 5, 2015
Pros: See above note
Cons: Not much
Location: Location is right on the main boulevard in Santiago and is convenient to major tourist sites. Especially liked the off the boulevard "sidewalk" cafes
Had a great stay at the Mercure Hotel on O'Higgins Blvd (Central Santiago). Hotel is modern and well appointed and is centrally located. Especially enjoyed the front desk staff who were very polite and gave helpful tips on locations to visit. The Brieakfast buffet was very good and enjoyed the service of the staff throughout the hotel. I booked 4 rooms for a total of 6 travelers and all were very happy and satisfied with the accommodations. and of course, we liked the "nice" price we received by booking with Expedia. I selected the Mercure "name" having had good experiences with the chain in Paris, in prior years. Highly recommend this property. Rate it 4.5 stars.
for Business Travelersby A verified traveler
Good hotel when traveling to downtown Santiago.Posted Feb 16, 2015
Pros: Modern, clean, well located, friendly staff.
Cons: Room service food
Pleased with the facilities, cleanliness and overall experience. Not so much with the room service food. But would recommend it.
for Everyoneby A verified travelerfrom London
Good convenient hotelPosted Feb 5, 2015
Location: Very well located within 10 mins of all sights.
Convenient location. Good choice of items for breakfast. Nice south facing terrace area with small pool. Hotel is very much what one would expect from a business hotel. One issue was that we had problems finding it with Google maps as it was indicating a location on the outskirts of town.
for Everyoneby A verified travelerfrom Wilton Manors, FL
The Mercure Santiago is in an excellent location.Posted Jan 25, 2015
Pros: The Mercure Santiago is in an excellent location, close to the city centre and a half a block from the metro station.
Location: The location is exceptional in the city centre within easy access to everything.
We stayed here in January 2015. is great, with good variety. The rooms are large and comfortable and the staff friendly and helpful. The breakfast was good. There is a nice little swimming pool and gym. We arrived early and we were able to leave our luggage while we visited Santa Lucia Hill nearby. We also were able to leave our luggage for the whole day when we checked out since our flight was in the late evening.
for Everyoneby A verified travelerfrom de Mexico
Hotel muy cómodo y muy bien situadoPosted Jan 24, 2015
Cons: La variedad del desayuno
Location: Cerca de todo
Cerca de las principales cosas para visitar, frente al metro No tiene estacionamiento,pero no lo necesitamos.
for Couplesby Harley
Posted Dec 17, 2014 on Hotels.com
for Getaway With Friendsby A verified traveler
Posted Dec 15, 2014 on Hotels.com
for Couplesby Paulofrom Holland
Excellent location downtown and good qualityPosted Dec 3, 2014 on Hotels.com
The hotel is at the heart of the city, perfect. Do ask for details on how to get to the underground parking lot, and when you leave with your car you'll have to cope with a bureaucratic system of papers, stamps, etc. We had a medical problem late at night and the staff was very helpful. Very good service and good food at the restaurant.
for Couplesby Paulo mauriciofrom Belem Para
OtimaPosted Nov 21, 2014 on Hotels.com
Muito boa adorei o hotel a localizacao e atencao dos funcionarios
for Familiesby Paolofrom roma
hotel centralePosted Nov 19, 2014 on Hotels.com
sono stato tre notti in questo hotel. le camere sono confortevoli anche se il bagno è un pò piccolo. La colazione è appena sufficiente, mentre il servizio del ristorante è assai scarso