Ratings based on 193 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Business Travelersby A verified travelerfrom miami
air conditioning wasn't working at the beginning..Posted Mar 24, 2015
Cons: I think hotel should work harder to get better services and customer service
Location: good location, several options around the area
good located hotel. good restaurant (few menu options). good breakfast. air conditioning was not working when I arrived to the hotel ...; this is something you expect to have "always" but this was not the case. Even when they repaired it, room was too hot. This was because summer I don't know now in Winter with the heat ... Another point is commitment to make hotel taxi reservations. Three times I asked for hotel taxi 2 hours before and at the time I needed the taxi ..., well, no taxi ..., if you are in a business travel this is VERY important to coordinate meetings (disappointed with that). All of the rest, OK
for Everyoneby A verified travelerfrom Copenhagen
Great locationPosted Mar 21, 2015
Pros: Room and breakfast is great.
Cons: They should update the pool area. Really not a nice place.
Very nice hotel in general. breakfast is very nice and the staff also great. Do not chhose this hotel because of its pool. It is not a nice pool area.
for Couplesby A verified travelerfrom Paris
optimal sous tous rapportsPosted Mar 15, 2015
Pros: le coté cosy et l'attention du personnel
très bien localisé proximité du métro, magasins et quartier résidentiel plus cerro San Cristobalà 10' à pied pour ceux qui apprécient un cadre de verdure et de promenade.
for Everyoneby A verified travelerfrom London
Posted Feb 23, 2015
Pros: Cleanliness. Buffet breakfast. Staff VERY helpful. Took charge of things efficiently such as taxi ordering, looking after luggage, mending our safe.
Cons: Dining area was temporarily in the reception area and queues did form. However, dining room had just reopened before we left.
Location: Lively and bustling. Felt very safe. Disappointed with a lot of the local eateries as they were largely fast food/chain establishments.
Lovely hotel which looks luxurious upon arrival. Doorman extremely welcoming. Excellent English spoken at reception and by concierge. Very pleased with the room which was excellent and had some unexpected touches such as iPod player. Cleanliness excellent.
for Everyoneby A verified travelerfrom Buenos Aires
Hotel con excelente ubicación y excelente atenciónPosted Feb 23, 2015
Pros: La atención del personal y la ubicacion
Cons: Agregar peine en el baño
Location: Restaurants, cafés, grandes tiendas y tiendas de todo tipo, casas de cambio, transporte público proximo a Metro
El hotel se situa en inmejorable ubicación en el barrio de providencia, próximo a bares, restaurants y tiendas. Se destaca la atención del personal que es excelente. Nos resultó calido y muy agradable.nos ofrecieron trago de bienvenida y atendieron detalles. La pileta y sauna ofrecen una alternativa de relax. El servicio de guardacoches funcionó muy bien.
for Everyoneby A verified traveler
Posted Feb 20, 2015
Cons: Atendimento lento pra tudo
Location: Ótima localização!!! Perto de metrô e boas opções de restaurantes.
Ótima localização e bom café da manhã, apesar da máquina de café não funcionar direito. Atendimento da equipe deixou a desejar... Muito devagar no restaurante e no serviço de vallet.
for Business Travelersby A verified traveler
Work weekPosted Feb 16, 2015
Pros: Especially the staff
Cons: Rooms and my bathroom may need an update.
Excellent staff, nice amenities, restaurant was being restored but they had a good way of serving clients. Seafood was beautiful and I especially liked the terrace, although few people were using it.
for Everyoneby A verified travelerfrom Rio de Janeiro
Hotel tradicionalPosted Feb 10, 2015
Pros: Localização é o ponto mais forte.
Location: o shopping Castanhera e os parques são próximos .
Excelente hotel, perto de tudo. Staff eficiente, bom café da manhã.
for Business Travelersby FERNANDOfrom Buenos Aires
Excelente opción. Muy recomendable. ..Posted Jan 30, 2015 on Hotels.com
Excelente opción en la zona de Providencia.
for Business Travelersby Magnusfrom falsterbo
Fräscht klubbhotellPosted Jan 28, 2015 on Hotels.com
Bra hotell med mycket bra frukost och trevlig bar. Fin klubbkänsla som man kan få in NYC.