Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
100% of guests recommend
3.0 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by V from Venezuela

Close to newest mall, still too much to go

Posted Feb 18, 2014
The hotel is well located, near to Costanera Mall, one of the newest malls in Santiago and near the financial district, 10 m from Tobalaba Metro Station. The kitchen it's in bad condition, they definitely have some work to do here and problems with too hot or too cold water every minute during baths.
3 out of 5
Recommended
for Personal Event
by Patricia from Venezuela

Good breakfast

Posted Sep 18, 2013 on Hotels.com
Nice breakfast and perfect location
3 out of 5
Recommended
for Personal Event
by Patricia from USA

Bad Internet

Posted Sep 18, 2013 on Hotels.com
Bad internet. old hotel
5 out of 5
Recommended
by A verified traveler from Boise, ID USA

Close to everything

Posted Aug 27, 2013 on Hotels.com
Close to metro, Close to Bar Liguria, Close to Costanera Mall
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Big room but small on comfort

Posted Apr 27, 2013 on Hotels.com
I choose this room because it was in Provedencia, near a metro station, and close to the park along the river where I like to run. Another perk I don't use myself is that it is 1 block from a major mall. The room was fairly basic with old styling and decoration that probably hasn't been updated since the 70's. My main grip was that the carpet was dirty and turned the bottoms of my feet black. The people working there were friendly and my package included a breakfast that was brought to my room every morning on a tray which I really appreciated. My gripe with the cleaning was that they threw away things I was saving in the kitchen which I had neatly placed on the counter and not in the garbage. For example, I like to keep my water bottle to fill again and if it was empty on the table they would throw it away. Same thing for my travel shampoo that was only 1/3 used that I left in the shower. If I don't put something in the trash, don't throw my stuff away. It is not your to decide. Would I go back, maybe. I think there are many better apart hotels in the same area with similar prices and better rooms.
1 out of 5
Recommended
by liliana from santiago, chile

Would never stay there again

Posted Mar 13, 2013 on Hotels.com
We were not able to take a shower. No water pressure and no hot water. Not able to use drawers in the closet, three handles were broken. Breakfast was awful. they only provided three matches to light the gas stove so if you needed to warm up water you could do it three times. This should be listed as a one star hotel.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2013 on Hotels.com
1 out of 5
Recommended
by A verified traveler

Posted Jan 27, 2013 on Hotels.com
This stay was most disappointing - the information provided by YOU said that all rooms had air conditioning, minibar microwave etc - NONE of these was present - the room furniture was metal garden furniture - yes it had black out curtains but we were unable to make use of these as we had to leave windows open to get some fresh air - this room met none of your standards
3 out of 5
Recommended
by Ignacio

well located,cheap, not well maintained

Posted Jul 23, 2012 on Hotels.com