Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent location

Posted Feb 4, 2014
nice people, clean, spacious, comfortable for the price.
5 out of 5
Recommended
for Business Travelers
by Sean from Kansas City

Posted Sep 14, 2013 on Hotels.com
Excellent central location and value.
3 out of 5
Recommended
for Everyone
by A verified traveler

Santiago visit

Posted Jul 18, 2013
Pros: Pleasant staff
Cons: Refurbishing would be good
Location: Good location
Staff were very helpful. Hotel advertises wifi but my room was out of range. Could sit just out of room and would receive! Finally they installed a receiver and I could connect. Place is in need of an upgrade but good location.
1 out of 5
by A verified traveler from Vancouver, BC, Canada

Dreadful experience

Posted Jun 6, 2013
Pros: central location is good.
Cons: noise, dirt, no internet, broken amenities. Misleading photos of the hotel on the internet
Location: centrally but in the old part of town. not good for business traveler
nothing seems to work in this hotel. No internet, kitchen stove out of order, door to dorm came down when I touched it, bathroom extremely small, toilet seems to be made for small children but not for adults. Hotel is very dirty, the breakfast room dreadful, the quality of the breakfast not up to the usual high Chilean standards. Staff is very friendly (if you are a good Spanish speaker) but totally incompetent. Complaints about the most severe conditions like no internet, and a not working stove were met with shrugs and total indifference by the staff. If I hadn't prepaid I would have left shortly after seeing our accommodation. But the worst thing of all was the constant noise form traffic and room neighbours; this hotel has no noise insulation whatsoever and as a consequence you will hear not only your neighbours activities in other adjacent rooms but also every single horn and siren miles away. Attention travellers: this hotel claims to be in the city centre. In the centre it is, but in the old part of town. If you are on a business trip this location is as remote as you can get. The photos of the place on expedia do not reflect the true -much worse - nature and exterior/interior of the hotel.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 24, 2013 on Hotels.com
4 out of 5
Recommended
by A verified traveler

nice place to stay.

Posted Mar 10, 2013 on Hotels.com
Very good breakfast. BYO minibar goods.
3 out of 5
Recommended
by A verified traveler

Posted Feb 25, 2013 on Hotels.com
Loved be able to park our car while we took our cruise to Chile. The only complaint I had was that the carpet was dirty.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good standard, walkng distance to everything

Posted Feb 25, 2013
Nice appts with good standard. Do NOT book tours with the reception.... We got a private car with guide and driver who did not speak ANY english.... wasted day.....
5 out of 5
Recommended
by Joana

Excellent!

Posted Feb 10, 2013 on Hotels.com
Everything, specially the staff!!
5 out of 5
Recommended
by Joana

Posted Feb 7, 2013 on Hotels.com
staff excellent super helpful!!!