Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Other
by A verified travelerfrom Austin

Very helpful and courteous staff

Posted Nov 10, 2014
Pros: Helpful staff, well laid out room, good food and bar.
Location: In primary business area, but close to Metro line to older downtown area.
From arrival the staff were courteous and helpful. Arranged an early check in and found transport for us without complications or delays. Good breakfast and pleasant bar area. Would recommend for business or tourist travel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom São Paulo, Brazil

Well located hotel

Posted Nov 4, 2014
Pros: Location, installations
Cons: It is a bit expensive.
Location: The hotel is located in the nice neighbourhood of Las Condes, just by Providencia financial center and just across the street from Costanera Mall.
Generally speaking, the hotel is comfortable. I was lucky to get a high floor room with a great view of the Andes mountains.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
Far away from historic district and tourist sites, but has a lot of great restaurants around
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Would use the hotel again

Posted Oct 4, 2014
Pros: Everything
Cons: We paid in Bill in dollars but due to some tax restriction, we were unable to receive change in pesos and the staff had to use their own money!
Great location, next to largest shopping mall in Latin America. Close to underground station, which was easy to use to get around. We has a great view of the Andes from our room. Really impressed with the City. Would like to return and would use this same hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

Excellent service and amazing views!

Posted Sep 3, 2014
The service at this hotel is some of the best I have had - the staff from the start were very pleasant and helpful. The hostess at breakfast in particular made a special effort and remembered everyone's names each day. The rooms could do with a bit of an update but they are clean and a good size. My room had amazing views overlooking the Andes. Would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
The hotel stuff is very helpful and nice. This is a great hotel!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Nice Hotel, Close to everything in Santiago.

Posted Aug 11, 2014
Pros: Very clean, staff very friendly
Cons: Nothing
Location: A lot of restaurants, mall and more
Nice experience, everything was as we expected. The only problem are the traffic jams at peak hours in that area of Santiago, during the weekend nice, very quiet and easy to reach nearby places.
5 out of 5
Recommended
for Business Travelers
by damas52from GB

Great hotel, good location, comfy room

Posted Aug 1, 2014 on Hotels.com
Excellent hotel and friendly staff. Spent 3 nights there and thoroughly pleased with the room and service. Location opposite to a big mall with good food court on the top floor.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

great location for business

Posted Jul 14, 2014 on Hotels.com
expensive but worth it!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Comfortable But Slightly Dated

Posted Apr 8, 2014 on Hotels.com
Comfortable beds, clean rooms and excellent service, although the interiors were perhaps in need of a little updating and the quality of food wasn't so remarkable. Very close to a large shopping mall and a relatively short walk to Tobalaba Metro Station.