Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Ron from North Tustin, California

Great Hotel

Posted Mar 20, 2014
Pros: They had everything I needed and it was in a very nice, clean and new section of Santiago. The staff were very helpful too.
Cons: The business office computers that were all in Spanish. No one seemed to be able to assist in getting it changed to English.
Location: Great location. Chilenazo restaurant is highly recommended about 3 blocks from the hotel and easy to walk to. Best steaks I've had anywhere!
Very nice hotel in a very nice, clean and new section of Santiago. Hotel staff very nice & helpful. Majority spoke and understood English. I would stay there again. Only issue I had is the cost per night but it was still one of the more reasonable ones in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, clean and works well

Posted Mar 17, 2014
The hotel was very comfortable, well located along a major subway line. Room was clean and a good size. Hotel staff were very helpful - be it for restaurant recommendations, sites to see or other travel suggestions. Loved the variety and quality of the breakfast buffet. TV channels offered BBC so one could keep up with international news.
3 out of 5
by A verified traveler

Nice location , hold room and decoration furniture

Posted Mar 9, 2014
I was disappointed with the room . Furniture ,bathroom /shower niot updated . Slippery floor . Lighting in the room .
5 out of 5
Recommended
for Everyone
by DD from united

Central to Santiago , near shopping and restaurant

Posted Mar 6, 2014
Pros: All of it! The staff the hotel , the food, the position.
Cons: Pool could be bigger, a proper swimming pool. There is just about room if you did away with all those tables and chairs and used the whole space.
Location: Central to everything you could need. Metro just a step away. There are plenty of shops and restaurants around. Huge shopping centre . Parks .
Great hotel. Would certainly stay there and recommend to all our friends. The staff were so helpful and the hotel was clean and well presented. Our room was very comfortable. A bit disappointed it didn't have a bigger pool but you can't have everything. Breakfast was very varied and everything fresh.
5 out of 5
Recommended
for Everyone
by Frecuent travel from From Vancouver BC

Definitely I will recommem it.

Posted Feb 10, 2014
Very kind staff. All extremely clean and well decorated. As small recommendation I would improve the internal system of lighting of the room and would install a master control as well. What is not fine, is the cost of the cab. They charge 3 times the regular price. I tested them.
5 out of 5
Recommended
for Everyone
by Charles from Hampshire UK

Comfortable city break

Posted Feb 6, 2014
Pros: Large airy rooms.
Cons: The introduction of a swimming pool would be good.
A very friendly and relaxing city hotel. Although there was a suggestion that we could meet with undesirable types in the Metro, we used it extensively and found it perfectly safe and easy to find your way around. Nearest station is very close to hotel.
5 out of 5
Recommended
for Everyone
by adriana from canada

Nice hotel close to subway on a good location

Posted Feb 4, 2014
Nice hotel with very helpful staff on a nice neighbourhood close to subway and to a shopping center
5 out of 5
Recommended
for Everyone
by neil from Sydney Australia

great hotel

Posted Feb 3, 2014
Pros: Value for money and helpful staff.
Cons: Maybe breakfast menu.
Location: Shopping, train station, restaurants.
Very obliging staff. Reception very good English. Concierges were very helpful with good English. Rooms very clean and comfortable. In banking area in the north but still cheap cab fare to any spot. Food good. Highly recommend.
5 out of 5
Recommended
for Everyone
by Lesley from Wollongong, Australia

Good hotel in the city

Posted Jan 22, 2014
Pros: Good room. Excellent restaurant, brilliant breakfast!
Cons: The cleanliness of the spa pool definitely needed improving
Location: Didn't wander far as we were only in the city for a day but there were plenty of banks, a supermarket and a small shopping mall very close by.
This is a very good hotel. Our room was excellent with plenty of room. The staff were friendly,even smiling at our poor attempts to speak Spanish, and helpful.
3 out of 5
Recommended
for Couples
by Vincent from Taiwan

Great location with attention to taxi service

Posted Dec 29, 2013 on Hotels.com
The location is excellent, connected with the metro. Only a few blocks can arrive the famous mall Blvd, the big shopping center with great view Andes. The service is just fine, but the taxi service of the hotel is not there. Do prepare exactly the taxi fee to the hotel taxi dtiver, because they always said that they do not have enough change to give back. Ex: our taxi fee was 25000 pesos, we gave 30000 pesos. The driver just gave us back 3000 pesos, saying that just what he had. Be careful for that.