Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Plantation, FL

Very nice Hotel, good location

Posted Oct 14, 2014
Pros: The view when having breakfast
Cons: The air conditioning is noisy and needs improvement.
Location: like 6 blocks from the hotel you find good restaurants
Good service, nice reception, breakfast at a high floor looking the Andes is a must.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canberra

Central Location with stunning views

Posted Aug 27, 2014
Pros: Excellent all round service in each area.
Cons: Nothing major required.
Location: Easy walk to town centre and shops.
This was our second time there. As usual the hotel lived up to the luxury ambience and service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Worth the money

Posted Jul 9, 2014
A superb hotel. The staff were excellent and the facilities top notch. Very helpful and all of them spoke good English. Close to town and hardly a bad view in the house. The in-house restaurant was very good as well. Highly recommended.
5 out of 5
Recommended
for Business Travelers
by Brucefrom Australia

Excellent in every way

Posted May 25, 2014 on Hotels.com
I've stayed in lots of hotels around the world and this was one of the best!!
2 out of 5
Recommended
for Business Travelers
by A verified traveler

not a five star hotel

Posted Apr 25, 2014 on Hotels.com
This is not a five star hotel, its a very hold hotel, service is fair and there is no amenities, they share the space with other 3 stars property so you can imagine.
2 out of 5
Recommended
by A verified traveler

Muy buen servicio, mal mantenido

Posted Apr 25, 2014 on Hotels.com
El lugar es bueno pero tiene una gran falla, todos los amenities son compartidos con el Sheraton, la alberca y los servicios compartidos estaban muy sucios (con moho y mal mantenidos), sin embargo la gerencia del hotel nos apoyo y estuvo ahí siempre que fue necesario, todo el personal nos atendió con muy buena actitud.
5 out of 5
Recommended
for Couples
by Paulfrom Calgary

No Free WIFI

Posted Feb 14, 2014 on Hotels.com
You have got to be kidding in this day and age, charging for WIFI makes this good hotel seem very chintzy (cheap). We covered a lot Northern Chile and Argentina, staying at variety of priced hotel some under a 100 USD some much more. This was one of the three pricier properties not one property with the exception of this hotel charged for in room WIFI. Great hotel wonderful staff but it makes the Management of this hotel look gouging and CHEAP! WIFI is free in coffee shops restaurants and bars. Get with the program
4 out of 5
Recommended
for Families
by Nádiafrom Porto Alegre, Brasil.

Banho maravilhoso

Posted Feb 2, 2014 on Hotels.com
Gostamos muito do hotel, porém fiquei chateada em ter que pagar a internet por dia de uso. Um hotel desse gabarito e desse custo deveria oferecer a internet gratuita aos seus hóspedes. Uma outra coisa que me desagradou é que tínhamos que deixar gorjeta todos os dias no café-da-manhã. Se os sucos e o café e leite ficassem no buffet , não haveria necessidade de tantos garçons.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 20, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 14, 2013 on Hotels.com
safe, clean, super friendly staff. excellent location, close to highway.