Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Quality Hotel in beautiful Santiago!

Posted Mar 20, 2015
Pros: The best thing about this hotel was the physical beauty of the place, the views of the city and the mountains, and the Bellman and Concierge services!
Cons: Food service in the bar area indoors.
Location: A little shopping area with coffee shop, seafood restaurant within about 10 minute walk.
My husband and I picked this hotel from the internet, based on the area - Providencia, and what other guests had to say about the place. The public areas were lovely and the room was really nice - great views of both the Andes and the city! Breakfast in the lounge on the 22nd floor was fine, though the bacon remains undercooked, as some former guests wrote in Trip Advisor. The Manager however was kind enough to return it to the kitchen and have it cooked crispy for me. Food service in the downstairs bar area was terribly slow, though when I mentioned it to the manager at the pool area, he insured that we had a positive experience for lunch outdoors. The rooms were tastefully decorated in the traditional style that I love! The Bellman and Concierge were exceptional and they both had a lot of information and asked for feedback to insure that we were happy and understood their instructions! We arranged a half day tour with Hector through the Concierge and that went really well, and we loved the seafood restaurant recommended to us on the last evening of our stay!
5 out of 5
Recommended
for Couples
by Robertofrom Concepcion

Lo mejor de santiago !

Posted Nov 11, 2014 on Hotels.com
Todo exelente. Me he hospedado en varios 5 estrellas de santiago y por ahora este es el que mas me ha gustado. Un 10 en todos los aspectos!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

If you are thinking of the Sheraton, stay here

Posted Nov 9, 2014 on Hotels.com
It's a part of the Sheraton Hotel and well worth the extra cost (compared to the Sheraton). I stayed at both and would never stay in the Sheraton rooms as they are very tired. The San Cristobal is very luxurious and comes with free access to the club on the 21st floor which serves free breakfast and snacks during the day.The poo area for relaxing and meals is also top notch.
5 out of 5
Recommended
for Couples
by Diogofrom sao paulo

otimo

Posted Oct 27, 2014 on Hotels.com
otimo
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Plantation, FL

Very nice Hotel, good location

Posted Oct 14, 2014
Pros: The view when having breakfast
Cons: The air conditioning is noisy and needs improvement.
Location: like 6 blocks from the hotel you find good restaurants
Good service, nice reception, breakfast at a high floor looking the Andes is a must.
5 out of 5
Recommended
for Business Travelers
by Angelicafrom Sydney

Almost perfect!

Posted Oct 9, 2014 on Hotels.com
It is always great to be back at San Cristobal Tower,However, the dusting was not done properly at our room, we could noticed the build up on edges and timber work. May sound a bit strange this comment but when someone is highly allergic to dust, this it is an issue! Otherwise will be perfect!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canberra

Central Location with stunning views

Posted Aug 27, 2014
Pros: Excellent all round service in each area.
Cons: Nothing major required.
Location: Easy walk to town centre and shops.
This was our second time there. As usual the hotel lived up to the luxury ambience and service.
5 out of 5
Recommended
for Couples
by mauriciofrom santiago

Muy buen servicio, de primera

Posted Aug 22, 2014 on Hotels.com
La calidad del servicio es excelente. La habitación de muy buen tamaño, solo le falto tener un jacuzzi, SPA bueno. La ubicación del hotel es buena si y solo si estás movilizado en auto.
5 out of 5
Recommended
for Everyone
by A verified traveler

Worth the money

Posted Jul 9, 2014
A superb hotel. The staff were excellent and the facilities top notch. Very helpful and all of them spoke good English. Close to town and hardly a bad view in the house. The in-house restaurant was very good as well. Highly recommended.
5 out of 5
Recommended
for Business Travelers
by Brucefrom Australia

Excellent in every way

Posted May 25, 2014 on Hotels.com
I've stayed in lots of hotels around the world and this was one of the best!!