Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Plantation, FL

Very nice Hotel, good location

Posted Oct 14, 2014
Pros: The view when having breakfast
Cons: The air conditioning is noisy and needs improvement.
Location: like 6 blocks from the hotel you find good restaurants
Good service, nice reception, breakfast at a high floor looking the Andes is a must.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Central Location with stunning views

Posted Aug 27, 2014
Pros: Excellent all round service in each area.
Cons: Nothing major required.
Location: Easy walk to town centre and shops.
This was our second time there. As usual the hotel lived up to the luxury ambience and service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Worth the money

Posted Jul 9, 2014
A superb hotel. The staff were excellent and the facilities top notch. Very helpful and all of them spoke good English. Close to town and hardly a bad view in the house. The in-house restaurant was very good as well. Highly recommended.
5 out of 5
Recommended
for Business Travelers
by Bruce from Australia

Excellent in every way

Posted May 25, 2014 on Hotels.com
I've stayed in lots of hotels around the world and this was one of the best!!
5 out of 5
Recommended
for Couples
by Paul from Calgary

No Free WIFI

Posted Feb 14, 2014 on Hotels.com
You have got to be kidding in this day and age, charging for WIFI makes this good hotel seem very chintzy (cheap). We covered a lot Northern Chile and Argentina, staying at variety of priced hotel some under a 100 USD some much more. This was one of the three pricier properties not one property with the exception of this hotel charged for in room WIFI. Great hotel wonderful staff but it makes the Management of this hotel look gouging and CHEAP! WIFI is free in coffee shops restaurants and bars. Get with the program
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 14, 2013 on Hotels.com
safe, clean, super friendly staff. excellent location, close to highway.
5 out of 5
Recommended
for Overnight Stay Before Destination
by TAJ from London

A great hotel

Posted Apr 9, 2013 on Hotels.com
Slightly inconvenient location, slightly outside of Providencia proper but nevertheless only 15 minutes walk from Manuel Montt Station. Excellent service, lovely room, great bar:can't fault it.
5 out of 5
Recommended
by A verified traveler from Sydney, Australia

Excelent

Posted Mar 25, 2013 on Hotels.com
Top Hotel. Excelent services. Very good Gym, would add some personal weights for perfection. Staff very polite, clean, really good beds. A Pleasure to pay for.
5 out of 5
Recommended
for Everyone
by Mikel from San Diego, CA, USA

Wonderful Service and Amenities

Posted Mar 24, 2013
Pros: The staff went out of their way to ensure our stay was a wonderful experience.
Cons: The hotel is a little pricey, but it's definitely worth it!
We visited three countries in South America over 17 days, staying at six hotels, and the amenities and helpful staff of the San Cristobal Tower made it the perfect place to relax at the end our travels. The room was spacious and beautiful and the food was amazing, but most of all, the staff was extremely good to us. The hotel has a taxi service at the ready (I mean as soon as you ask for a taxi, it's there), and the ride is charged to your room so you don't have to worry about anything more than the tip. We decided we wanted to see the ocean, which is about 1.5 hours from Santiago, so within minutes, the concierge secured a driver who not only took us to the beach communities of Valparaiso and beautiful Vina Del Mar, but also stopped at a wonderful winery along the way in Casablanca Valley. He also made lunch reservations for us at an incredible seafood restaurant overlooking the ocean. We felt so relaxed when check-out time came, that we didn't want to leave. We would definitely stay here again if we ever get back to Santiago.
4 out of 5
Recommended
for Everyone
by Peter & Kerry from Melbourne, Australia

An excellent choice!

Posted Jan 29, 2013
Pros: Sharing the pool & terrace area with the Sheraton.
Cons: The location, just enough distance away from activities / areas to always need a taxi. [ But they are quite cheap ]
Location: Good but not great.
Straight from the airport after an 18 hour flight and greeted by some very helpful front of house staff. Room ready and even accomodated our request for a change, for a different view. What was not evident when we booked is that this Hotel and the Sheraton are "joined at the lobby" which is a bonus. The San Cristobal is the better option with great views and general standard of finishes where the Sheraton seems more targetted towards conferences. You do however get the benefit of the outdoor pool area and breakfast on the terrace. [ Very relaxing after a long trip ] Roberto the consierge was terrific and interested in what we had planned each day, added comments / advice and helped with the best mode of transport. Make sure you take advantage of the Bella Vista area for shopping & restaurants which is a short taxi ride or a @15 min walk.