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Availability: Sheraton Santiago Hotel and Convention Center

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4.5-star luxury hotel with an indoor pool in Santiago (Providencia)

Location

This luxury hotel is located in Santiago (Providencia), close to Sculpture Park, San Cristobal Hill, and Sernatur. Also nearby are Mall Panoramico and Clinica Santa Maria.

Hotel Features

Recreational amenities at Sheraton Santiago Hotel and Convention Center include an indoor pool and a sauna. Other amenities include a bar/lounge and a coffee shop/café.

Room Amenities

LCD televisions include premium cable channels. Guestrooms also feature beds with Select Comfort mattresses, wireless Internet access (surcharge), and high-speed (wired) Internet access (surcharge).

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General

In addition to an indoor pool and a seasonal outdoor pool, Sheraton Santiago Hotel and Convention Center provides a sauna and a steam room. The hotel offers a coffee shop/café and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is available for a surcharge.

This 4.5-star property offers access to a business center, limo/town car service, and audiovisual equipment. Event facilities measuring 7575 square feet (704 square meters) include conference/meeting rooms, small meeting rooms, and banquet facilities. This luxury hotel also offers a children's pool, a fitness center, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 50 km and a roundtrip airport shuttle (available 24 hours). Onsite parking is complimentary.

Sheraton Santiago Hotel and Convention Center is a smoke-free property.

  • Computer rental
  • Laundry facilities
  • Television in lobby
  • Currency exchange
  • Elevator/lift
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Audiovisual equipment
  • Coffee/tea in lobby
  • Grocery store
  • Area shuttle (surcharge)
  • Meeting facilities size (feet) - 7575
  • Free guest parking during stay
  • Wireless Internet access - surcharge
  • Half board rates available
  • Full board rates available
  • Tours/ticket assistance
  • Wedding services
  • Swimming pool - outdoor seasonal
  • Limo or Town Car service available
  • Medical assistance available
  • Meeting facilities size (meters) - 704
  • Number of meeting/conference rooms - 15
  • Snack bar/deli
  • Luggage storage
  • Complimentary grocery shopping service
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Swimming pool - children's
  • Steam room
  • Sauna
  • Massage - spa treatment room(s)
  • Fitness facilities
  • Room service (24 hours)
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Business center
  • Banquet facilities
  • 24-hour front desk
  • Total number of rooms - 379
  • Multilingual staff
  • Beauty services
  • Tour assistance
  • Dry cleaning/laundry service
  • Business services
  • Concierge services
  • Number of floors - 7
  • Air-conditioned public areas
  • Bar/lounge
  • Coffee shop or café
  • Smoke-free property
  • Breakfast available (surcharge)
  • Wired (high-speed) Internet access - surcharge
  • Free parking
  • Swimming pool - indoor
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Internet

Available in all rooms: Wireless Internet access (surcharge), Wired high-speed Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge


Parking

Free parking, Free guest parking during stay


Room Amenities
  • In-room safe (laptop compatible)
  • Cribs/infant beds (complimentary)
  • Desk
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Free movie channels
  • Sleep Number by Select Comfort mattress
  • Private bathroom
  • Bathrobes
  • Separate sitting area
  • Pay movies
  • Turndown service
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Shower only
  • Coffee/tea maker
  • Premium bedding
  • Hair dryer
  • Air conditioning
  • Climate control
  • Phone
  • Minibar
  • Daily housekeeping
  • Complimentary toiletries
  • Iron/ironing board
  • Cable TV service
  • Rollaway/extra beds available
  • LCD TV
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Dining

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.

El Jardin Coffee Shop - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare.

El Bohio - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This brewpub serves light fare only. Happy hour is offered.

El Cid Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Breakfast, lunch, dinner, and late night fare can be ordered from 24-hour room service. A complimentary grocery shopping service is also offered.

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Recreation

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
  • Swimming nearby
  • Tennis nearby
  • Running track/path nearby
  • Playground nearby
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Braille or raised signage
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Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport with a visa/entry stamp at check-in will be exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.


Check-out

Check-out time is 1 PM


Payment types

Accepted at this hotel: American Express, Diners Club, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

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Fees
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • All citizens of Chile will be charged the national value-added tax
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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Additional Details

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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