Featured Image Lobby Lobby Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Area Living Area Bathroom Indoor Pool Indoor Pool Indoor Pool Fitness Studio Sports Facility Property Amenity Dining Restaurant Restaurant Restaurant Hotel Lounge Ballroom Ballroom Banquet Hall Hallway Hallway Hallway Hallway Hallway Hallway Hallway Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Business Center Business Center Business Center Hotel Front - Evening/Night Outdoor Dining Outdoor Dining Outdoor Dining Terrace/Patio Terrace/Patio Terrace/Patio Fountain Exterior View from Hotel
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Room type

Classic Room

Max Occupancy: 2 guests (up to 1 child)

Club Floor

Max Occupancy: 3 guests (up to 2 children)

Junior Suite

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelLuxury Santiago hotel in Providencia with 4 restaurants

Location

Located in Providencia, this luxury hotel is 0.5 mi (0.8 km) from Sculpture Park and within 3 mi (5 km) of San Cristobal Hill and Palacio de la Moneda. Santiago Town Square and Plaza de la Constitucion are also within 3 mi (5 km).

Hotel Features

4 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Self parking is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 379 rooms feature comforts like Select Comfort beds and premium bedding, while conveniences include sitting areas and coffee makers. 24-hour room service and WiFi are standard, as are LCD TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a seasonal outdoor pool, Sheraton Santiago Hotel and Convention Center provides a sauna and a steam room. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is available for a surcharge.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 7575 square feet (704 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 50 km and a roundtrip airport shuttle (available 24 hours). Onsite self parking is complimentary.

Sheraton Santiago Hotel and Convention Center is a smoke-free property.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • ATM/banking
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Children's pool
  • Coffee shop or café
  • Coffee/tea in lobby
  • Free grocery shopping service
  • Concierge services
  • Conference space
  • Conference space size (feet) - 7575
  • Conference space size (meters) - 704
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free self parking
  • Gift shops or newsstand
  • Hair salon
  • Indoor pool
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 7
  • Number of meeting rooms - 15
  • Number of restaurants - 4
  • Outdoor seasonal pool
  • Sauna
  • Smoke-free property
  • Snack bar/deli
  • Spa treatment room(s)
  • Steam room
  • Supervised childcare/activities (surcharge)
  • Television in lobby
  • Total number of rooms - 379
  • Tours/ticket assistance
  • Wedding services
  • Wired (high-speed) Internet access - surcharge
  • WiFi (surcharge)
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Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (complimentary)
  • In-room childcare (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds available
  • Snack bar/deli

Internet

Available in all rooms: Wireless internet access ( 7240 CLP per day ), Wired internet access ( 7240 CLP per day )

Available in some public areas: Wireless internet access ( 7240 CLP per day ), Wired high-speed internet ( 7240 CLP per day )

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Cable TV service
  • Climate control
  • Coffee/tea maker
  • Free toiletries
  • Free cribs/infant beds
  • Daily housekeeping
  • Desk
  • Hair dryer
  • In-room childcare (surcharge)
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • LCD TV
  • Minibar
  • Pay movies
  • Phone
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Separate sitting area
  • Shower only
  • Sleep Number by Select Comfort mattress
  • Turndown service
  • Wired high-speed Internet access (surcharge)
  • WiFi (surcharge)
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.

El Jardin Coffee Shop - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare.

El Bohio - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This cocktail bar serves light fare only. Happy hour is offered.

El Cid Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

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Nearby Things to Do

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
Show recreation options

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 33.785.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

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Fees

You'll be asked to pay the following charges at the hotel:
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CLP 9.652 per person (approximately)
  • Fee for in-room wireless Internet: CLP 7240 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): CLP 7240 per day (rates may vary)
  • Fee for wireless Internet in public areas: CLP 7240 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: CLP 7240 per day (rates may vary)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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