Ratings based on 67 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom MEXICO CITY

Big protest by hotel employees on strike with drum

Posted Mar 14, 2015
Big noise by employees o. Strike protesting since very early in the morning. Terrible Stay!
4 out of 5
Recommended
for Couples
by A verified travelerfrom João Pessoa - Brasil

Agradável

Posted Feb 22, 2015
Pros: Conforto, educação, alimentação e um muito público seleto.
Location: Localização surpreendente! A melhor de todas!
Foi bem agradável nossa estadia, mas poderia ter sido melhor se a área de lazer da cobertura(piscina), não estivesse em reforma, a qual não formos avisados quando fechamos nossas diárias, estávamos de lua de mel e isso nos chateou um pouco, ficar em um Hotel Hitz sem área de lazer, foi um pouco frustrante. Porém a gentileza dos funcionários ,o conforto e o glamour da rede foram surpreendentes. Voltaria com certeza e agora com área da cobertura reformada rsrsrsss
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, Oregon

Fabulous understated luxury home away from home.

Posted Jan 28, 2015
Pros: Everything. The most comfortable bed I've ever slept in. The kindest staff.
Cons: Better water pressure in the shower.
Location: Perfectly situated in the absolute best central, high-end area. No crime or worries. Lots of restaurants and shops. The Metro entrance is steps away.
This wonderful hotel is posh but not ostentatious. The staff are incredibly helpful and friendly. They made me feel at home and so welcomed. Everything is spotless and the food & beverages were all top notch. Now that I've been spoiled by the Ritz Carlton, I can't imagine settling for anything less.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto ont.

Close to all restaurants

Posted Jan 24, 2015
Very satisfying experience. Rooftop pool was awesome. Staff very helpful and knowledgeable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lowestoft, Suffolk. UK

Great hotel

Posted Jan 21, 2015
Pros: Everything
Location: Situated in a nice area with some restaurants nearby
We stayed here for three nights following a cruise. The hotel was lovely and the staff were all very polite and nice and were always happy to assist where required. The suite we had was excellent, well maintained, and came with access to the executive lounge where you can enjoy breakfast, lunch, afternoon / early evening snacks both hot and cold. Hot drinks, wines and beers plus soft drinks are also readily available. Michael the concierge and his assistant were very helpful and at times went that extra mile to help with transport and various other matters.
5 out of 5
Recommended
for Families
by A verified traveler

Excelencia em tudo!

Posted Dec 9, 2014 on Hotels.com
Eles sabem atender bem!
5 out of 5
Recommended
for Couples
by Fernandofrom Sao Paulo

Hotel segue bom

Posted Nov 11, 2014 on Hotels.com
Hotel continua muito bom, mas os aparelhos de Ginastica da Academia precisam de uma reforma urgente.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom curitiba, Pr , Brasil

Perfeito

Posted Oct 2, 2014
A cordialidade de todos os funcionários realmente impressiona. A limpeza do quarto e o conforto também merecem destaque. Por fim, o café da manhã é delicioso e atende todos os gostos. A localização é excelente, próximo a muitos restaurantes e bares , a ponto do Turistik, e tem serviço de tranfer free para Shopping Parque Arauco (operado pela empresa Turistik).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sao Paulo/Brazil

Excelente localização

Posted Sep 29, 2014
O hotel é bem localizado, na região de Las Condes, próximo de ótimos restaurantes e lojas.
5 out of 5
Recommended
for Couples
by Fernando

This traveler left a rating score only Posted Aug 26, 2014 on Hotels.com