Ratings based on 21 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Rikki from California
Beautiful hotel in a beautiful townPosted Oct 28, 2013
Cons: I cannot think of a single thing
Location: We used this hotel as a base to visit other small towns and villages in Asturias and Cantabria. We also saw the Altimira Caves museum.
We spent two nights here in the middle of October. We have nothing bad to say. The staff was wonderful and spoke very good English. The room was very comfortable and I wish we had more time to enjoy the beautiful back patio. The coffee was wonderful in the morning and breakfast was lovely. The history of the house was a plus...so old. I would definitely stay here again.
for Couplesby Edith from Croydon, UK
Very nice hotel in a very old town.Posted Sep 25, 2013
Pros: It is very homely.
It is a lovely old town with cobbled stones road. We arrived very late as we have stopped along the way to see places. The night reception was very helpful. After a very good night sleep, alas we have to leave, so we didn't stay in the town too long. We managed to have a walked around in the morning before heading off. It is definitely a place to come back to and to spend more time next time.
for Familiesby A verified traveler
2 day stayPosted Aug 1, 2013
Pros: old structure and eclectic style
Cons: food and dining
I do not think the hotel merits it star status. breakfast and facilities generally are fine but only average. the staff were nice though. think its probably a 3 star hotel
for Everyoneby A verified traveler from Seattle, WA
A Creaky Charm...Posted Jun 3, 2013
This an elegant old house in the historic center of town, so the location is superb - just steps from everything. But it is an old building, with creaky floors and no soundproofing. Some people apparently find this charming - we didn't. The rooms otherwise were large and relatively well-appointed. Negatives, however, included the intermittent internet access, overpriced parking and modest meal options. ( A "continental breakfast" for 7 Euros was coffee and a single piece of toast... Really?) Simple evening meals can be served in the bar, but just know before you go that the hotel is small and does not have a restaurant per se. Have dinner elsewhere - I recommend the Gran Duque, just a few steps away. In short, OK - but it's charm was lost on us.
for Getaway With Friendsby Miriam
Posted Sep 27, 2012 on Hotels.com
This is a beautifully appointed hotel in a historical building in a very pretty town in Northern Spain.
for Everyoneby A verified traveler
Characterful, historic property in centrePosted Sep 20, 2012
A beautiful historic property with friendly staff (especially the smiley bar man), right in the centre of a real gem, Santillana del Mar. We particularly liked drinks on the outdoors terrace, and rising early to see the cloisters in the nearby church. The hotel is very comfortable, and the decor is tasteful and in keeping with its historic setting. We would definitely stay here again.
for Getaway With Friendsby A verified traveler
Exemplary Hotel for the SettingPosted Jul 17, 2012 on Hotels.com
You'd be very wise to stay in a hotel that is a part of the famous town's history. This hotel was a place for nobels and statesmen. Much of the architecture is still original from the pillars to the doorways and windows! The staff is very kind and professional and many speak English too! The house really feels like you're staying in one of those places you would have visited in a school trip where you weren't allowed to touch anything. This place also has an elevator, a computer with internet access, rooms with balconies towards the back, and many lounge areas. Very class establishment. I would recommend it as the number one place to stay in Santillana Del Mar.
Recommendedby A verified traveler
A day stopoverPosted May 28, 2012 on Hotels.com
This is a lovely place to visit - take flat shoes as the streets are cobbled. Beautiful old buildings very atmospheric. The hotel is beautiful and as our room was on the top floor we were not troubled with any noise from other rooms as mentioned in other reviews. The room was large and the facilities in it excellent. The garden area at the back was very pretty. The private parking was very good - check in first and you are given a numbered space and a fob that opens the gate to the parking. We did not use the food service in the hotel so cant comment on this. The hotel is right at the centre of the village and is perfectly placed.
for Getaway With Friendsby Marget Lippincott
Couldn't be betterPosted May 8, 2012 on Hotels.com
This hotel is one of the best I've stayed in. Small and quiet it is close to the Colegiata church and its terrific cloister (small admission). There are bars and cidererias nearby as well as excellent places to dine. The hotel's full breakfast is a very good value, but they also serve a continental breakfast. The old city is best in the evening when the tours have gone on.
for Couplesby A verified traveler from London
Excellent hotel in a prime locationPosted Oct 16, 2011
This hotel is right in the centre of this beautiful little down - literally a short stroll from all the main sights. Service was first class and our room was lovely. One minor quibble is that, due to the wooden floors, we could hear every step the people upstairs took. But that's just the nature of staying in an old / historic building like this. We loved it and would visit again.