Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
for Overnight Stay Before Destinationby A verified traveler
close to beautiful ancient areaof townPosted Nov 21, 2012 on Hotels.com
a lovely surprise to be in such a beautiful area. The lounge areas were too cold to sit in with any comfort and the lighting too dim to read or play cards.It would be nice to have english programmes on the TV.
for Couplesby A verified traveler
Very good hotel as intro to Spain off the ferryPosted Sep 8, 2012
Pros: Interesting character.
Location: Very easy to find. The village is a good place to stay if you come off an evening ferry arrival.
The only reason I have marked the hotel down on comfort was the mattresses were 'memory' ones, and were therefore hot. But this would not worry everyone, and we only realised it in the night.
for Couplesby Jeff from England
Great Place, shame about the HotelPosted Sep 2, 2012
Pros: The Beds were fine
Cons: Breakfast and the waiting staff
Location: On a busy junction but not disturbed by traffic
This hotel is a museum, and is advertised as such on site within the village...The building is filled with classic Spanish antiques and furniture, we found it fascinating and it did add to the atmosphere . The check in experience was fine, but I understand some Spanish and my Wife speaks it fluently. This coast is a Spanish tourist area and little English is spoken here, so this should not be held as a negative against this hotel. People without any of the language could find the whole thing very frustrating. The room was clean, the beds comfortable and the bathroom facilities more than adequate. What was disappointing was the arrangements for breakfast and the parking. Parking in Santilliana del Mar is at a premium, the few reserved spaces outside the hotel and across the junction remained full for our whole stay, there is parking for the hotel but it is 400 metres up the main road. A long trek with cases. Breakfast was in the basement breakfast room of an associated hotel a hundred metres up the hill. The food was decidedly average by standards set by other 3 star hotels we stayed in during our week on this delightful coast. The waiter was surly and had to be asked for everything rather than offering service. Not a great start to the trip - we shall not be returning to this hotel... Lovely little village, a great choice of restaurants and local as well as tourist shops. Great local food and on the Camino pilgrim route.
for Everyoneby paloma from estados unidos
noisiest hotel everPosted Aug 5, 2012
This hotel is beautiful, located in an historic casona and filled with antique furniture and paintings. However, the crossroads of the two main highways into town is located directly beneath most of the guestroom balconies. The traffic noise was incessant and intrusive. It did not abate at night, as trucks were constantly passing through. I wore earplugs and still found it difficult to sleep peacefully. It's a shame, because the hotel itslef is charming, and located right at the entrance to the old village. Since staying here,I have started using google.maps to investigate future hotels' traffic patterns. I have really never experienced anything like it before.
Recommendedby A verified traveler
Posted Jul 31, 2012 on Hotels.com
for Getaway With Friendsby andy
great location, good value for money hotelPosted Jul 30, 2012 on Hotels.com
pleasant hotel with friendly helpful staff, great town center location, would use this hotel again no problem.
for Familiesby A verified traveler
Posted May 14, 2012 on Hotels.com
Recommendedby A verified traveler from Doncaster - UK
FabulousPosted Sep 11, 2011 on Hotels.com
Absolutley stunning - picturesque village just outside of Santander - well worth a visit. Wish we had stayed longer. Cannot fault the hotel, it was clean, bedroom was more than adequate, took the dog and was welcomed without hesitation. Beautiful surroundings too. Not much English spoken tho but muddled through. Very typically Spanish - would highly recommend a stop off!
Recommendedby A verified traveler from Leeds, UK
Hotel Santillana - excellent locationPosted Aug 15, 2011 on Hotels.com
An old fashioned hotel right on the side of the busy through road. Nevertheless the hotel rooms are comfortable and quiet. Car parking is limited so had to park the car elsewhere after unloading the bags and walking back. Its excellently located though to visit Santillana and I had no problems at all with the stay and would recommend.