Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
Hotel was nice. Only bothered by the wet floor bc of the air conditioner.
Comment from Hotel Management
Sep 23, 2014 by Odalis Guzman, Hotel Management
Dear Guest: We greatly appreciate and value the time taken to let us know about your past experience while visiting our hotel. Glad that you liked our property, We are working on the opportunity to improved brought to our attention by you. Hopiing to have you back with us very soon, Cordially, Odalis Guzman
3 out of 5
Recommended
for Couples
by tom from usa

terrible

Posted Jul 10, 2014 on Hotels.com
My rooms tv did not work. The ac unit sounded like a 747. I did not get requested wake up call.
Comment from Hotel Management
Sep 20, 2014 by Odalis Guzman, Hotel Management
Dear guest: We thank you for the time taken to write us about your past experience at our property. We are committed to offering our guest a better experience than the one you described, We take your comments very seriously and review them with our team work, to take the preventive and corrective measures and avoid or minimize this kind of things to happen again. We value your visit, and hoping to have you back with us very soon, Cordially, Odalis Guzman General Manager
3 out of 5
Recommended
for Couples
by tom from usa

don't order the chicken wraps

Posted Jul 8, 2014 on Hotels.com
The hotel is ok.. not worth the price I paid. It was clean and maintained. I had dinner at the hotel. I ordered the chicken wrap.. it took forever to come out and it was terrible.
Comment from Hotel Management
Sep 20, 2014 by Odalis Guzman, Hotel Management
Dear guest: We greatly appreciate the time taken to let us know about your past experience at our hotel. Your feedback is very important as it helps us in our constant search for improving our visitors experience. We will review the food delivering time in our restaurant and take the needed measures to avoid this to happen again. Once again, thank you for your visit, hoping to have you back with us in the nearing future. Cordially, Odalis Guzman General Manager
5 out of 5
Recommended
for Families
by Lori from North Carolina USA

Just what we needed

Posted Jun 23, 2014 on Hotels.com
We had an early flight out of SDQ Las Americas, so we decided to check into Quality Hotel. We were able to check in at noon, then take a taxi into Santo Domingo for the day. The pool was nice for an evening dip. Taxi was available 24 hr, so was right there when we needed to leave at 3:45am. Front desk personnel very friendly and helpful. Overall, I'm glad we decided to stay close to the airport for the early departure, and this hotel was great for that.
Comment from Hotel Management
Aug 30, 2014 by Odalis Guzman, Hotel Management
Dear Guest:: We would like to thank you for taking the time to write us about your stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo
Comment from Hotel Management
Aug 30, 2014 by Odalis Guzman, Hotel Management
Dear Guest: We would like to thank you for taking the time to write us about your expeirence at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo
4 out of 5
Recommended
by A verified traveler

Posted Jun 5, 2014 on Hotels.com
Comment from Hotel Management
Aug 30, 2014 by Odalis Guzman, Hotel Management
Dear Guest:: We would like to thank you for taking the time to write us about your stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo
Comment from Hotel Management
Aug 30, 2014 by Odalis Guzman, Hotel Management
Dear Guest: We would like to thank you for visiting our hotel, and taking the time to write about your stay Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted May 30, 2014 on Hotels.com
Close to the airport. Nice breakfast. Rooms were musty because of the carpeting, but everything else was clean.
Comment from Hotel Management
Aug 30, 2014 by Odalis Guzman, Hotel Management
Dear Guest:: We would like to thank you for taking the time to write us about your stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo
Comment from Hotel Management
Aug 30, 2014 by Odalis Guzman, Hotel Management
Dear Guest:: We would like to thank you for taking the time to write us about your stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo
4 out of 5
Recommended
by Ed from Whitestone, NY

Great Hotel if you want to be close to airport

Posted May 26, 2014 on Hotels.com
I take the late flight to Santo Domingo, so I always stay at the Quality. The staff is great, and I love hanging around the out door pool area, were they serve food and beverages 24/7.
Comment from Hotel Management
Sep 20, 2014 by Odalis Guzman, Hotel Management
Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo 809-549-2525
4 out of 5
Recommended
for Business Travelers
by Gabriel from Toronto

Stay # quality

Posted Mar 18, 2014 on Hotels.com
Everything was good with the exception of the credit card machines that it did not work.
Comment from Hotel Management
May 31, 2014 by Odalis Guzman, Hotel Management
Dear guest: We greatly appreciate the time taken to write about your experience in our hotel. We will take in to consideration your important observation, should tell you that the technical difficulty with the card machine processor and the bank system has been solved. Hoping to have you back with us. Cordially, Odalis Guzman General Manager
3 out of 5
Recommended
by rupert from sydney

overpiriced (@ $190)

Posted Mar 17, 2014 on Hotels.com
Worth $120 a night.
Comment from Hotel Management
May 31, 2014 by Odalis Guzman, Hotel Management
Dear guest: We would like to thank you for choosing our hotel for your business in Santo Domingo. Thank you for writing and for your time. Hoping to have you back with us. Cordially, Odalis Guzman General Manager
5 out of 5
Recommended
by Paul from New Orleans

Overnight near Airport

Posted Mar 7, 2014 on Hotels.com
Nice hotel for an overnight---close to the airport, helpful staff, excellent breakfast included----in comfortable, spacious dining room with wide range of buffet foods, made to order omlettes, fried eggs etc. and excellent friendly table service. All in all, a very nice place to rest up after a plane trip.
Comment from Hotel Management
May 31, 2014 by Odalis Guzman, Hotel Management
Dear guest: We greatly appreciate the time taken to write about your experience in our hotel. It is good knowing that our privileged location near to the airport was of help for you. We will be sharing your important comments about our staff and services with our team. Hoping to see you soon. Cordially, Odalis Guzman General Manager