Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Very nice hotel. Very relaxing atmosphere.

Posted Dec 9, 2014
I had a good sleep, the tranquility of the place was great. Very clean, and the staff was very friendly and professional. I will return soon. Loved it.
Comment from Hotel Management
Dec 18, 2014 by Odalis Guzman, Hotel Management
Dear Guest, Thank you for taking the time to let us know about your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo
4 out of 5
Recommended
by JOSE BAUTISTAfrom BRONX

Posted Aug 22, 2014 on Hotels.com
IT WAS OK PERFECT HOTEL FOR STAYING ONE NIGHT , SAFE LOCATION AND COMFORTABLE.
Comment from Hotel Management
Nov 22, 2014 by Odalis Guzman, Hotel Management
Dear Jose: We greatly appreciate the time taken to let us know about your experience while visiting our hotel, value your preference for staying with us in your visit to Santo Domingo. Hopint to host you back in the nearing future, Cordially Odalis Guzman General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 21, 2014 on Hotels.com
Aire acondicionado muy antiguos.
Comment from Hotel Management
Nov 22, 2014 by Odalis Guzman, Hotel Management
Estimado huésped, gracias por su tiempo y su valoración, esperamos servirle en un futuro cercano, Cordialmente, Odalis Guzmán Gerente General
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Amsterdam

Praktisch: dicht bij het vliegveld.

Posted Aug 19, 2014
Pros: Even op rustig op adem komen voordat je verder reist.
Cons: Koelkast/minibar op de kamer. Jammer dat deze ontbrak.
Location: Geen energie gehad om nabije activiteiten te ontdekken.
Vriendelijk en behulpzaam hotel personeel wat bovendien redelijk engels spreekt!
Comment from Hotel Management
Aug 22, 2014 by Odalis Guzman, Hotel Management
Dear Guest: We thank you for your comment, hoping to have you back very soon, Cordially, Odalis Guzmán General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
Hotel was nice. Only bothered by the wet floor bc of the air conditioner.
Comment from Hotel Management
Sep 23, 2014 by Odalis Guzman, Hotel Management
Dear Guest: We greatly appreciate and value the time taken to let us know about your past experience while visiting our hotel. Glad that you liked our property, We are working on the opportunity to improved brought to our attention by you. Hopiing to have you back with us very soon, Cordially, Odalis Guzman
3 out of 5
Recommended
by Alanfrom Texas

NOT ON THE AIRPORT

Posted Jul 28, 2014 on Hotels.com
We choose to stay at this hotel based on the belief it was on the airport. That is not the case, it is a good 15 minute taxi ride to the airport which with tip will cost you $20. At $171 a night, this hotel is definitely overpriced. For $20 extra we were given the presidential suite, essentially a bedroom and living room with a connecting door. The sofa was broken and impossible to sit on. One TV would have audio in English, same channel in the other room would be Spanish. Staff couldn't figure out how to correct this.
Comment from Hotel Management
Oct 11, 2014 by Odalis Guzman, Hotel Management
Dear guest We would like to thank you for taking the time to let us know about your experience while visiting our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We will work on the points brought to our attention by you. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo 809-549-2525
3 out of 5
Recommended
for Couples
by tomfrom usa

terrible

Posted Jul 10, 2014 on Hotels.com
My rooms tv did not work. The ac unit sounded like a 747. I did not get requested wake up call.
Comment from Hotel Management
Sep 20, 2014 by Odalis Guzman, Hotel Management
Dear guest: We thank you for the time taken to write us about your past experience at our property. We are committed to offering our guest a better experience than the one you described, We take your comments very seriously and review them with our team work, to take the preventive and corrective measures and avoid or minimize this kind of things to happen again. We value your visit, and hoping to have you back with us very soon, Cordially, Odalis Guzman General Manager
3 out of 5
Recommended
for Couples
by tomfrom usa

don't order the chicken wraps

Posted Jul 8, 2014 on Hotels.com
The hotel is ok.. not worth the price I paid. It was clean and maintained. I had dinner at the hotel. I ordered the chicken wrap.. it took forever to come out and it was terrible.
Comment from Hotel Management
Sep 20, 2014 by Odalis Guzman, Hotel Management
Dear guest: We greatly appreciate the time taken to let us know about your past experience at our hotel. Your feedback is very important as it helps us in our constant search for improving our visitors experience. We will review the food delivering time in our restaurant and take the needed measures to avoid this to happen again. Once again, thank you for your visit, hoping to have you back with us in the nearing future. Cordially, Odalis Guzman General Manager
5 out of 5
Recommended
for Families
by Lorifrom North Carolina USA

Just what we needed

Posted Jun 23, 2014 on Hotels.com
We had an early flight out of SDQ Las Americas, so we decided to check into Quality Hotel. We were able to check in at noon, then take a taxi into Santo Domingo for the day. The pool was nice for an evening dip. Taxi was available 24 hr, so was right there when we needed to leave at 3:45am. Front desk personnel very friendly and helpful. Overall, I'm glad we decided to stay close to the airport for the early departure, and this hotel was great for that.
Comment from Hotel Management
Aug 30, 2014 by Odalis Guzman, Hotel Management
Dear Guest:: We would like to thank you for taking the time to write us about your stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo
Comment from Hotel Management
Aug 30, 2014 by Odalis Guzman, Hotel Management
Dear Guest: We would like to thank you for taking the time to write us about your expeirence at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo
4 out of 5
Recommended
by A verified traveler

Posted Jun 5, 2014 on Hotels.com
Comment from Hotel Management
Aug 30, 2014 by Odalis Guzman, Hotel Management
Dear Guest:: We would like to thank you for taking the time to write us about your stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo
Comment from Hotel Management
Aug 30, 2014 by Odalis Guzman, Hotel Management
Dear Guest: We would like to thank you for visiting our hotel, and taking the time to write about your stay Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo