Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to Santo Domingo Airport

Posted Feb 20, 2014
Staff was very friendly. Breakfast was great. Beds were comfortable
Comment from
Jan 25, 2014
Dear guest: We greatly appreciate the time taken to write about your experience in our hotel. We will be sharing your important comments about our staff and services with our team. looking forward to seeing you very shortly Cordially, Odalis Guzman General Manager
4 out of 5
Recommended
for Everyone
by tomtom

Convienent hotel near hotel with nice facilities

Posted Feb 16, 2014
The hotel is less than 10 minutes away from the airport. The rooms are alright but perfect for just one or two nights. Nice pool area and volleyball net. The lunch and dinner service was a bit slow (45 minute wait for some sandwiches) but the breakfast buffet is delicious and complimentary which makes it even better.
Comment from
Jan 25, 2014
Dear guest: We greatly appreciate the time taken to write about your experience in our hotel. It is good knowing that our privileged location near to the airport was of help for you. We will be sharing your important comments about our staff and services with our team. looking forward to seeing you soon. Cordially, Odalis Guzman General Manager
4 out of 5
Recommended
for Business Travelers
by Roberto from Puerto Rico

All you need for a short stay !!

Posted Jan 27, 2014
Pros: Very close to the airport
Cons: Room service menu
Location: Close to Bocachica beach area and excellent restaurants near by.
Hotel staff is excellent and facilities are comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not very close to the airport

Posted Dec 30, 2013
The hotel was adequate, front desk staff was a little surly, but about what you'd expect for the type of hotel. However, it's not located in the airport. More like a 15 minute drive and they don't offer a shuttle so we had to take a taxi. Also, be sure to negotiate the rate before you leave because we didn't and were overcharged.
3 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2013
4 out of 5
Recommended
for Business Travelers
by Xaimee

Above my expectations

Posted Sep 9, 2013
Pros: Besides location, all required ammenities and a very healthy breakfast. Wi fi access in the room was a plus.
Cons: Not sure if there is a shuttle service to the airport, that would be a plus if there isn't one.
We ended up doing a longer breakfast and enjoying the outdoors patio of the hotel. Quite nice and a very good start after a late-night flight.
Comment from
Jan 19, 2014
Dear guest, We thank you for taking your important time to let us know about your experience while visiting our hotel, We thank you for your business. Hoping to welcome you back in the near future. Odalis Guzman General Manager
3 out of 5
by A verified traveler

Close to airport but nothing more

Posted Sep 4, 2013
Pros: near the airport
Cons: staff's attitude
Location: near airport.. not much else around.
The hotel staff was really rude to my friends dropping me off. I arrived at my hotel room and was greeted by Claudio, I told him that i needed to make a change from 2 people to just one, no problem. One of my friends that was dropping me of was helping me carry my bags and they told him(very rudely) that he couldn't come up to the room. I had just made the change so obviously the staff didn't believe me. I was really disappointed. The room sheets on one bed had a really bad smell. The cab rides seem to be over priced. Besides the rude staff, it is really close to the airport which was my main reason for staying there.
Comment from
Jan 19, 2014
Dear guest, We appreciate the time taken and the comments that you wrote us about the experience in our property and your business. Should explain you that we are constantly working on the goal of achieving to exceed our guest expectations, the point that you are bringing to our attention, it is very important as a tool of improvement to avoid this to happen again. We would like you to considering visiting us in the nearing future as a way to show you our commitment and dedication to retain you as our guest. Sincerely, Odalis Guzman General Manager
2 out of 5
by j

Low value for the Price!

Posted Sep 2, 2013
Pros: location about las americas industrial park
Cons: to many things
Location: location about las americas industrial park
Low value for the Price, old and basic furniture, they can clean better
Comment from
Jan 19, 2014
Dear guest, We thank you the time taken to let us know the experience while visiting our hotel. In reference to your comments. I"am glad to inform you that we are changing our interior and exterior furniture as part of our goal to improve our guest experience. We also have taken very seriously your cleaning concern and gone deeper into each process so to avoid that perception that you had. We once again thank you for your interest in our business and contribution to improve it. Sincerely, Odalis Guzman General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Jul 22, 2013
Close proximity to Santa Domingo airport. Welcoming front desk personnel. Easy/convenient taxi service.
5 out of 5
Recommended
by Kelly from Denver

Posted Apr 5, 2013 on Hotels.com
Very nice hotel, bedding was a bit dated, but breakfast was best we've ever seen included. Very friendly and helpful staff. Would stay there again!
Comment from
Jan 12, 2013
Dear Guest Kelly: We appreciate your time taken to express us your opinion while visiting our hotel. We thank You for your positive and encouraging comments related to our staff service you received and the quality of our food. We hope to welcome you back, Sincerely, Odalis Guzmán General manager