Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
Hotel was nice. Only bothered by the wet floor bc of the air conditioner.
4 out of 5
Recommended
for Business Travelers
by Gabriel from Toronto

Stay # quality

Posted Mar 18, 2014 on Hotels.com
Everything was good with the exception of the credit card machines that it did not work.
Comment from Hotel Management
May 31, 2014 by Odalis Guzman, Hotel Management
Dear guest: We greatly appreciate the time taken to write about your experience in our hotel. We will take in to consideration your important observation, should tell you that the technical difficulty with the card machine processor and the bank system has been solved. Hoping to have you back with us. Cordially, Odalis Guzman General Manager
3 out of 5
Recommended
by rupert from sydney

overpiriced (@ $190)

Posted Mar 17, 2014 on Hotels.com
Worth $120 a night.
Comment from Hotel Management
May 31, 2014 by Odalis Guzman, Hotel Management
Dear guest: We would like to thank you for choosing our hotel for your business in Santo Domingo. Thank you for writing and for your time. Hoping to have you back with us. Cordially, Odalis Guzman General Manager
5 out of 5
Recommended
by Paul from New Orleans

Overnight near Airport

Posted Mar 7, 2014 on Hotels.com
Nice hotel for an overnight---close to the airport, helpful staff, excellent breakfast included----in comfortable, spacious dining room with wide range of buffet foods, made to order omlettes, fried eggs etc. and excellent friendly table service. All in all, a very nice place to rest up after a plane trip.
Comment from Hotel Management
May 31, 2014 by Odalis Guzman, Hotel Management
Dear guest: We greatly appreciate the time taken to write about your experience in our hotel. It is good knowing that our privileged location near to the airport was of help for you. We will be sharing your important comments about our staff and services with our team. Hoping to see you soon. Cordially, Odalis Guzman General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to Santo Domingo Airport

Posted Feb 20, 2014
Staff was very friendly. Breakfast was great. Beds were comfortable
Comment from Hotel Management
Mar 25, 2014 by Odalis Guzman, Hotel Management
Dear guest: We greatly appreciate the time taken to write about your experience in our hotel. We will be sharing your important comments about our staff and services with our team. looking forward to seeing you very shortly Cordially, Odalis Guzman General Manager
4 out of 5
Recommended
for Everyone
by tomtom

Convienent hotel near hotel with nice facilities

Posted Feb 16, 2014
The hotel is less than 10 minutes away from the airport. The rooms are alright but perfect for just one or two nights. Nice pool area and volleyball net. The lunch and dinner service was a bit slow (45 minute wait for some sandwiches) but the breakfast buffet is delicious and complimentary which makes it even better.
Comment from Hotel Management
Mar 25, 2014 by Odalis Guzman, Hotel Management
Dear guest: We greatly appreciate the time taken to write about your experience in our hotel. It is good knowing that our privileged location near to the airport was of help for you. We will be sharing your important comments about our staff and services with our team. looking forward to seeing you soon. Cordially, Odalis Guzman General Manager
5 out of 5
Recommended
for Overnight Stay Before Destination
by Janel from USA

Very friendly!

Posted Feb 15, 2014 on Hotels.com
We ended up staying here after our flight got canceled and we needed a place to stay at the last minute. The staff were ALL very friendly and very accommodating. The hotel is very clean and the pool area was wonderful. The food on the buffet was good, especially the fresh grilled fish.
Comment from Hotel Management
May 31, 2014 by Odalis Guzman, Hotel Management
Dear guest: We greatly appreciate the time taken to write about your experience in our hotel. It is good knowing that our privileged location near to the airport was of help for you. We will be sharing your important comments about our staff and services with our team. Hoping to see you soon. Cordially, Odalis Guzman General Manager
4 out of 5
Recommended
for Business Travelers
by Roberto from Puerto Rico

All you need for a short stay !!

Posted Jan 27, 2014
Pros: Very close to the airport
Cons: Room service menu
Location: Close to Bocachica beach area and excellent restaurants near by.
Hotel staff is excellent and facilities are comfortable.
Comment from Hotel Management
Aug 2, 2014 by Odalis Guzman, Hotel Management
Dear Roberto: We greatly appreciate the taken of your important time to give us your feedback about your stay in our hotel. We will be sharing it with all our staff. Hoping to have the opportunity to see you soon. Cordially, Odalis Guzman General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Not very close to the airport

Posted Dec 30, 2013
The hotel was adequate, front desk staff was a little surly, but about what you'd expect for the type of hotel. However, it's not located in the airport. More like a 15 minute drive and they don't offer a shuttle so we had to take a taxi. Also, be sure to negotiate the rate before you leave because we didn't and were overcharged.
Comment from Hotel Management
Aug 2, 2014 by Odalis Guzman, Hotel Management
Dear Guest: We greatly appreciate the taken of your important time to give us your feedback about your stay in our hotel. We are part of the largest franchising hotel company in the world with more than 6,300 hotels worldwide, with a real commitment of surpassing our guest expectations of services and experience. None hotel in the Dominican Republic is allowed to offer a shuttle bus services back and for the airport, we do offer 24 hour taxi service and the cost of this is published. Our privilege location its 5 minutes from the airport and less than 5 km of distance from it. Hoping to have the opportunity to see you soon. Cordially, Odalis Guzman General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2013
Comment from Hotel Management
Jun 28, 2014 by Odalis Guzman, Hotel Management
Dear Guest:: We would like to thank you for taking the time to write us about your stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Odalis Guzman General Manager Quality Hotel Real Aeropuerto Santo Domingo