Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2014
I unfortunate got sick while I was on vacation and the kitchen staff accommodate me with the meals I needed to feel better and house keeping was great
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

They are getting better and better!

Posted Nov 24, 2014
Pros: Location and staff.
Cons: They need to improve the pillows and matters.
I have stayed there few times and I can see their improvement.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Business trip DR

Posted Nov 15, 2014
Pros: it is clean
Cons: breakfast service
Location: there is a Casino in the hotel which in the DR and in other countries in the region, is the most important part of their business
This is the old Intercontinental hotel, remodeled and renamed Crown Plaza. The hotel is OK. As in most hotel the internet service is not good but at least it is free. My main issue was with the restaurant that will force you to have for breakfast time, only the buffet option that it is overpriced. They will decline to serve you coffee and small items. I had to go to the lobby and found a place that sells you coffee and pastries.
Comment from Hotel Management
Nov 22, 2014 by Guest Service, Hotel Management
Dear Mario, Thank you very much for your comments. We appreciated that our Guests spent the best time at Crowne Plaza Santo Domingo. About the internet, by the moment we are updating the systems, it's possible when you return in the next time to the hotel, the service will be better. We look forward to welcoming you in your next trip to Santo Domingo. Thank your for your preference!! "Great Hotels Guests Love". Kind regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Getting better

Posted Nov 7, 2014
Pros: Location,
Cons: They should get better beds
I went there for first time six weeks ago then I went last week and I was able to see that they are getting better and better.
Comment from Hotel Management
Nov 22, 2014 by Guest Service, Hotel Management
Dear A, Thank you very much for your comments. We loved that you have spent a great time at Crowne Plaza Santo Domingo. Thanks for your preference!! Kind regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Guerra

Wedding in Santo Domingo

Posted Oct 27, 2014
Comment from Hotel Management
Oct 29, 2014 by Guest Service, Hotel Management
Traveller Be, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . Congratulations for your Wedding!! Thank your for your preference!! "Great Hotels Guests Love". Best regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Puerto Rico

My House in dominican repúblic

Posted Oct 21, 2014
Great hotel staff And Friendly Services. Very good gym And pleasant outdoor pool. Noche casino And good atmósfera
Comment from Hotel Management
Oct 24, 2014 by Guest Service, Hotel Management
Dear Angel, We appreciate your comments and it is very important to us that you had a memorable experience at the hotel . Our view of the pool is one of the best in the City. We look forward to welcoming you in your next trip to Santo Domingo. Thank your for your preference!! "Great Hotels Guests Love". Best regards,
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Miami

Nice hotel for the money!!!

Posted Sep 24, 2014
Pros: Location, staff and very clean....
Cons: The toilet doesn't work properly
The hotel is nice but there are few little things off
Comment from Hotel Management
Oct 1, 2014 by Guest Service, Hotel Management
Dear A, Thank you very much for your review . We are so glad you enjoyed your stay with us. Our rooms and our people are what makes Crowne Plaza a wonderful place to be. Forward to welcoming on your next visit to the city of Santo Domingo. Best regards,
5 out of 5
Recommended
by Denis

This traveler left a rating score only Posted Aug 28, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Aug 26, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by LE Moralesfrom Puerto Rico

Excellent Hotel

Posted Aug 25, 2014 on Hotels.com
Excellent: 1- Cleanliness 2- Quality 3- Personnel 4- Beds 5-Front Desk Everything you expect be good in a stay!!
Comment from Hotel Management
Nov 1, 2014 by Guest Service, Hotel Management
Dear LE Morales, Thank you very much for your review to our Hotel. We are so glad you enjoyed your stay with us. Our rooms, our view, our gastronomy and our people is what makes Crowne Plaza a wonderfull place to be. We hope to welcome you again in a near future. Best regards,