2 outdoor pools, free cabanas, pool umbrellas

Reviews of Dominican Fiesta Hotel

4 out of 5
Dominican Fiesta Hotel
Av Anacaona 101, Esquina Cibao Oeste, Sector los Cacicazgos, Santo Domingo, Distrito Nacional

Reviews

7.8

Good

Rating 10 - Excellent. 823 out of 1807 reviews" "
Rating 8 - Good. 371 out of 1807 reviews" "
Rating 6 - Okay. 260 out of 1807 reviews" "
Rating 4 - Poor. 146 out of 1807 reviews" "
Rating 2 - Terrible. 207 out of 1807 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben, Highland Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and very good service. I always stay at the hotel.
Stayed 1 night in Apr 2024
Response from Leandro Tajes - General Manager on Apr 18, 2024
Dear Mr. Ruben,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 8 nights in Mar 2024
Response from Leandro Tajes - Director General on Apr 17, 2024
Estimado Sr. Angela,En nombre de nuestra dirección general queremos hacer extensivo nuestro agradecimiento al elegir nuestro hotel Dominican Fiesta Como destino en Santo Domingo. Apreciamos su excelente valoración de nuestros servicios y nos complace el saber que sus expectativas han sido superadas.Esperamos haber conseguido un Fan de nuestro hotel.Saludos cordiales,

6/10 Okay

Herbert

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms have a lack of maintanance.
Stayed 2 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 16, 2024
Dear Mr. Herbert,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

Dilraj Singh, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was okay
Stayed 2 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 16, 2024
Dear Mrs. Dilraj Singh,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

2/10 Terrible

George

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They bet she was dingy and has things in it and the carpet was stained up
Stayed 5 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 16, 2024
Dear Mr. George,Thank you for choosing dominican fiesta as your accomodation place in santo domingo.We appreciate your feedback because help us to improve our services and attentions.We're sorry about the inconvenience present during your stay because this is not the standard of our service, we will investigate the case.Kind regards

10/10 Excellent

luis E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time until it was time to check out I was charge 67.00 US dollars for the mini bar that I didn’t used , this is the second time this happened in that hotel not a good experience.
Stayed 3 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 15, 2024
Dear Mr. Luis E,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo.We appreciate the feedback because help us to improve our service.We are sorry for the inconvenient because this is not the standard of our service.Kind regard

10/10 Excellent

Eddy

Traveled with partner
Liked: Cleanliness, amenities
😘
Stayed 3 nights in Apr 2024
Response from Leandro Tajes - Director General on Apr 15, 2024
Estimado Sr. Eddy,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordiales

6/10 Okay

Miguel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I was charged $40 I’m not sure where that came from they said it was a consumption fee but nothing from the mini bar was consumed.
Stayed 5 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 13, 2024
Dear Mr. Miguel,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, and these actions in no way correspond to our hospitality. Kind regards

6/10 Okay

Johnny

Liked: Cleanliness, staff & service, amenities
Hard to find a space to park the car
Stayed 2 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 12, 2024
Dear Mr. Johnny,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, and these actions in no way correspond to our hospitality. Kind regards,

10/10 Excellent

Ixel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast, high end feel to this property located in a great area close to everything yet secluded off that you feel private and safe.
Stayed 2 nights in Mar 2024
Response from Leandro Tajes - General Manager on Apr 10, 2024
Dear Mrs. IxelThank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

Jaime De

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 2 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 10, 2024
Dear Mr. Jaime De,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

2/10 Terrible

Anil

Traveled with partner
Disliked: Staff & service, amenities
Horrible service and assistance provided by the staff. My stay here was traumatizing to say the least. I’ll never be back.
Stayed 1 night in Apr 2024
Response from Leandro Tajes - General Manager on Apr 10, 2024
Dear Mr. Anil,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, and these actions in no way correspond to our hospitality. Kind regards

2/10 Terrible

rose

Disliked: Cleanliness
Terrible never again ever
Stayed 5 nights in Mar 2024
Response from Leandro Tajes - General Manager on Apr 10, 2024
Dear Mrs. Rose,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans,Kind regards

2/10 Terrible

rose

Disliked: Amenities
They money hunger, my room was dirty and unpleasant staff greedy
Stayed 3 nights in Mar 2024
Response from Leandro Tajes - General Manager on Apr 10, 2024
Dear Mrs. Rose,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans.Kind regards

8/10 Good

Ercivia Milagros

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Leandro Tajes - Director General on Apr 11, 2024
Estimada Sra. Milagros,Graias por compartir su importante valoración acerca de su estadía en nuestras instalaciones.Apreciamos el tiempo invertido y esperamos tener la oportunidad de mejorar la valoración.Saludos cordiales,

6/10 Okay

Louis

Liked: Cleanliness
Problem with vip status
Stayed 1 night in Mar 2024
Response from Leandro Tajes - General Manager on Apr 10, 2024
Dear Mr. Louis,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans.kind regards

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt at home and the staff is wonderful.
Stayed 5 nights in Feb 2024
Response from Leandro Tajes - General Manager on Apr 10, 2024
Dear Mr. Janet,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

8/10 Good

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was very good.
Stayed 6 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 8, 2024
Dear Mr. Jason,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

Torres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet, big room nice hotel
Stayed 3 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 8, 2024
Dear Mr. Torres,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

leoni Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Apr 2024
Response from Leandro Tajes - General Manager on Apr 8, 2024
Dear Mr. Leoni Francesco,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

2/10 Terrible

Luis david

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue muy mala la comunicación por igual, haces una reservación de una habitación y cuando vas al check in todo es diferente, antes de hacer una reservación llamen para todas las sugerencias.
Stayed 1 night in Mar 2024
Response from Leandro Tajes - Director General on Apr 4, 2024
Estimado Sr. Luis david,Gracias por compartir su importante valoación acerca de su estadía en nuestras instalaciones.Lamentamos mucho no haber estado a la altura de sus expectativas en esta ocación y esperamos que esta situaciones no afecten la posibilidad de utielizar nuestros servicios.Saludos cordiales

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room could use a little TLC and clean the carpets. (Rug)
Stayed 6 nights in Mar 2024
Response from Leandro Tajes - General Manager on Apr 4, 2024
Dear Mr. Juan,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

Torres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet 😋
Stayed 11 nights in Mar 2024
Response from Leandro Tajes - General Manager on Apr 4, 2024
Dear Mr. Torres,Thank you for choosing Dominican Fiesta hotel as your accommodation place in Santo Domingo.Appreciate your feedback about your stay in our hotel.Kind regards

8/10 Good

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Leandro Tajes - General Manager on Apr 4, 2024
Dear Mr. Dion,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Leandro Tajes - Director General on Apr 1, 2024
Estimado Sr. Rafael,En nombre de nuestra dirección general queremos hacer extensivo nuestro agradecimiento al elegir nuestro hotel Dominican Fiesta Como destino en Santo Domingo. Apreciamos su excelente valoración de nuestros servicios y nos complace el saber que sus expectativas han sido superadas.Esperamos haber conseguido un Fan de nuestro hotel.Saludos cordiales,

10/10 Excellent

Bolivar

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good all
Stayed 7 nights in Mar 2024
Response from Leandro Tajes - General Manager on Apr 1, 2024
Dear Mr. Bolivar,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo. We're place to know that your stay was pleasurable and we wish to improve the evaluation grade that you give us soon.kind regards,

10/10 Excellent

KIBERCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Mar 2024
Response from Leandro Tajes - General Director on Mar 30, 2024
Dear Mrs. Kiberca, Thank you for your valuable time that you have invested to let us know about your recent experience at our hotel. We are absolutely thrilled that you found us to be brilliant all round, and that you will definitely stay with us again. Best Regards, Leandro TajesGeneral Manager

10/10 Excellent

Petagay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Catalonia ha beautiful sea views. Waking up to the view each morning was breathtaking. Staff was friendly and helpful for the most part. Hotel grounds were clean. I was satisfied with my stay.
Stayed 4 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 30, 2024
Dear Mrs. Petagay, Thank you for your valuable time that you have invested to let us know about your recent experience at our hotel. My entire team thanks you for your very kind words about our service. Best Regards, Leandro TajesGeneral Manager

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its just a beautiful facility. great general rooms and the lobby is fabulous. I have yet to fully explore the property. It was so nice when I return to santo domingo in a few days , I will stay there 2 days to check it out in full. great place, great staff a very cool vibe.
Stayed 1 night in Mar 2024
Response from Leandro Tajes - General Director on Mar 30, 2024
Dear Mr. Brandon, Thank you for your valuable time that you have invested to let us know about your recent experience at our hotel. My entire team thanks you for your very kind words about our service. Best Regards, Leandro TajesGeneral Manager

8/10 Good

HECTOR

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 28, 2024
Estimado Sr. Hector, Muchas gracias por compartirnos una extraordinaria evaluación. Estamos comprometido en ofrecer experiencia única y memorables para todos nuestros huéspedes es por ello que nos complace saber que lo hemos logrado con ustedes.Un saludo,

6/10 Okay

Sean

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Dominican Fiesta hotel is supposed to be a nice hotel but too little is invested in remodeling. The upkeep of the rooms for example, the executive suites have a very old and pungent, mold and mildew smell..remodeling of the rooms is much needed
Stayed 3 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 26, 2024
Dear Mr. Sean, Thank you very much for sharing your vacation experience with us. We are grateful to you for mentioning some areas for improvement. Best Regards,

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 26, 2024
Dear Mr. Anthony, Thank you very much for sharing an outstanding review. We are committed to offer unique and memorable experiences for all our guests and we are pleased to know that we have achieved this with you.Best Regards,

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very nice
Stayed 1 night in Mar 2024
Response from Leandro Tajes - General Director on Mar 25, 2024
Dear Mrs. Neftali, Thank you very much for sharing your vacation experience with us. We are grateful to receive an extraordinary valuation of our services and attentions.Best Regards,

10/10 Excellent

Pedro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff was amazing. Good service. Everyone was sooo polite and courteous
Stayed 4 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 25, 2024
Dear Mr. Pedro, Thank you very much for choosing the Dominican Fiesta for your recent vacation.It is fortunate to know from your review that our services were up to your expectations.Best Regards,

4/10 Poor

Mantovy

Stayed 1 night in Mar 2024
Response from Leandro Tajes - General Manager on Apr 13, 2024
Dear Mrs. Mantovy,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo.We appreciate the feedback because help us to improve our service.We are sorry for the inconvenient because this is not the standard of our service.Kind regard

8/10 Good

Henry, BRONX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 26, 2024
Dear Mr. Henry, Thank you very much for sharing your vacation experience with us. We are grateful to receive an extraordinary valuation of our services and attentions.Best Regards,

10/10 Excellent

darrius, miami

Stayed 1 night in Mar 2024
Response from Leandro Tajes - Director General on Apr 9, 2024
Estimado Sra. Darrius,Gracias por elegir hotel Dominican Fiesta como opción de alojamiento en santo domingo.Apreciamos mucho el tiempo invertido en calificarnos y esperamos continuar formando parte de sus futuras vacaciciones.Saludos cordiales

6/10 Okay

Marylaine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Not that bad
Stayed 3 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 19, 2024
Dear Mrs. Marylaine, On behalf of our general management we would like to thank you for sharing your recent experience. We take into consideration the opinions of our guests, because they help us to improve our services, that is why we thank you for your rating.Best Regards,

10/10 Excellent

Marycelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 20, 2024
Estimada Sra. Marycelly, Le agradecemos el haber valorado nuestros servicios en esta plataforma. Un saludo,

8/10 Good

Angel, Arroyo

Traveled with family
Liked: Cleanliness, staff & service
Real nice place.
Stayed 5 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 22, 2024
Estimado Sr. Angel, Muchas gracias por haber elegido el Dominican Fiesta para sus recientes vacaciones.Es una fortuna el conocer por su valoración que nuestros servicios lograron estar a la altura de sus expectativas.Un saludo,

10/10 Excellent

oscar, Woodhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This era is safety the hotel is good but very old
Stayed 2 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 19, 2024
Dear Mr. Oscar, Thank you very much for sharing your vacation experience with us through this platform.We are glad you enjoyed our services and facilities. Best Regards.

10/10 Excellent

María

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was Excellent the front desk the young guy his name Jameson he was so nice and helpful the food it was so good my family and I enjoyed the pool and the drinks the room services it was 10/10 thank you
Stayed 5 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 19, 2024
Dear Mrs, Thank you very much for sharing your vacation experience with us through this platform.We are glad you enjoyed our services and facilities. Best Regards.

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The carpet at the room we stay needs to be change other than that an exelent hotel
Stayed 3 nights in Mar 2024
Response from Leandro Tajes - General Manager on Mar 12, 2024
Dear Mrs. Katherine,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

6/10 Okay

NELSON HUMBERTO

Business traveler
Liked: Cleanliness, staff & service
Did not change the towels everyday, last 2 days no complementary coffe and last day no complementary water bottle in the room
Stayed 6 nights in Mar 2024
Response from Leandro Tajes - Director General on Mar 11, 2024
Dear Mr. NELSON HUMBERTO ,Thank you for choosing Dominican fiesta as your accommodation place in santo domingo.We appreciate the feedback because help us to improve our service.We are sorry for the inconvenient because this is not the standard of our service.Kind regards

8/10 Good

Nehemias

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Leandro Tajes - Director General on Mar 11, 2024
Estimado Sr. Nehemias,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordiales,

10/10 Excellent

HIPOLITO

Stayed 2 nights in Mar 2024
Response from Leandro Tajes - General Director on Mar 30, 2024
Estimado Sr. Hipolito, Muchas gracias por compartirnos una extraordinaria evaluación. Estamos comprometido en ofrecer experiencia única y memorables para todos nuestros huéspedes es por ello que nos complace saber que lo hemos logrado con ustedes.Un saludo,

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from Leandro Tajes - General Manager on Mar 9, 2024
Dear Mr. James,Thank you for choosing Dominican Fiesta as your accommodation option in Santo Domingo.We are pleased with the valuation received, we are satisfied that you enjoyed your stay in our hotel as well as you have highlighted in your comments the quality of service that characterizes us.Best regards

4/10 Poor

Maritza

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was not even a nice clean hotel for them to be charging for so much… the only nice part was the pool. Carpets looked like they were not cleaned at all.
Stayed 4 nights in Mar 2024
Response from Leandro Tajes - General Manager on Mar 9, 2024
Dear Mrs. Maritza,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We are sorry for the inconvenience those are not the standard of our service.We appreciate your comments because help us to improve and prepare improvement plans focused on our guests.Best regards

2/10 Terrible

Dinesh, Queens

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here.
Stayed 6 nights in Feb 2024
Response from Leandro Tajes - General Manager on Mar 7, 2024
Dear Mr. Dinesh,Thank you for sharing with us your experience at the Dominican Fiesta Hotel to contribute to the continuous improvement of our service. We sincerely regret that we did not fully live up to your expectations on this occasion. We have made sure to share with our managers your valuable comments regarding your experience, please be assured that we will take immediate measures to not repeat this experience with any of our future guests, as our commitment as a company is to convert customers into Fans, and these actions in no way correspond to our hospitality. kind regards

10/10 Excellent

Disneyris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excente servicio al cliente y la ambiente
Stayed 1 night in Mar 2024
Response from Leandro Tajes - Director General on Mar 6, 2024
Estimada Sra, Disneyris,Gracias por elegir Dominican fiesta como opción de alojamiento en santo domingo.Estamos complacidos con la valoración recibida, estamos satisfechos de que haya disfrutado de su estadía en nuestro hotel al igual que haya resaltados en sus comentarios la calidad del servicio que nos caracteriza.Saludos cordiales