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Reviews of Hotel Aladino

3 out of 5
Hotel Aladino
Calle Dr. Heriberto Pieter 34, Ensanche Naco, Santo Domingo, Distrito Nacional

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 676 reviews" "
Rating 8 - Good. 201 out of 676 reviews" "
Rating 6 - Okay. 43 out of 676 reviews" "
Rating 4 - Poor. 14 out of 676 reviews" "
Rating 2 - Terrible. 6 out of 676 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in a central area of Santo Domingo. Very good value for money, with clean rooms and pleasant staff.
Stayed 5 nights in Mar 2024
Response from Manager on Mar 14, 2024
Your comments are immensely valuable to us as qw continually strive to enhance the experience of our guests, thank you for take a minute for us!

10/10 Excellent

Gladys

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My main purpose of this trip was to go to the baseball stadium to see a game between the Boston Red Sox and Tampa Bay. This hotel is very close to the stadium. The breakfast was very good. I have stayed at this hotel 3 times and do not regret it. The staff is very attentive and welcoming.
Stayed 1 night in Mar 2024
Response from Manager on Mar 11, 2024
Thank you for take a minute for us, We are very happy that our staff made your stay enjoyable!

8/10 Good

Carlos, Miramar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 15, 2024
Thank you so much for your kind words regarding our team. Your positive feedback serves as a testament to the hard work and dedication that we put into ensuring every guests experience is exceptional.

6/10 Okay

Josue

Business traveler
Liked: Staff & service, amenities
Good place for business
Stayed 1 night in Mar 2024
Response from Gerente General on Mar 11, 2024
Thank you for visit us!

10/10 Excellent

Francina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option for few days
Stayed 5 nights in Feb 2024
Response from Manager on Feb 28, 2024
Thank you so much Francina for take a minute for us,It was nice to assist you!

10/10 Excellent

Arlyn

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Valoramos enormemente su tiempo dedicado a puntuar su experiencia y nos alegramos de que haya sido totalmente positiva.

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Staff was amicable and helpfull, room clean and spacious, all at a very economical rate.
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Thank you so much for share your experiencie with us!

6/10 Okay

Janaina, Ellicott city

Business traveler
Liked: Cleanliness, staff & service, amenities
Carlos was the best staff and the restaurant staff was great as well
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Janaina, thank you for share us your experience during your stay, See you soon!

10/10 Excellent

Nornacis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff supper professional and the best continental breakfast
Stayed 6 nights in Jan 2024
Response from Manager on Feb 8, 2024
Thank you for take a minute to leave a comment,Hope you back soon!

8/10 Good

Posh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only inconvenience with the property was the noise early in the morning next to our room. Employees doing work and being loud.
Stayed 1 night in Feb 2024
Response from Manager on Feb 5, 2024
Thank you for take a minute to provide us this information,We will work to have a better service without noise near of the rooms,See you soon!

2/10 Terrible

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Feb 12, 2024
Muchas gracias por tomarse un minuto y puntuar su experiencia, favor indicarnos cuales fueron los factores en los cuales no se cumplió con el servicio en total satisfacción como cliente,Muchas gracias!

10/10 Excellent

Gladys, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Gracias por elegirnos, estamos aquí para servirle y esperamos poder seguir brindándole el mejor servicio posible en el futuro.

8/10 Good

Josue

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Jan 2024
Response from Manager on Jan 18, 2024
Thank you for stay with us!

8/10 Good

Gladys, new york

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very attentive. Breakfast was very limited. Not enough food
Stayed 1 night in Jan 2024
Response from Manager on Jan 18, 2024
Thank you for take a minute to provide us your opinion, We will work better for the next time you have a better experience!

10/10 Excellent

Martin, Brooklyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for stays in the business district, albeit a bit on the edge. 1.7 km to Galería 360, still walkable. Several options for dining close by. Staff extremely nice, installations good and clean. Breakfast buffet good although not great, but made the mark. Overall a good option for business traveling.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 18, 2024
Thank you for provide us your opinion, Hope you visit us again!

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Jan 18, 2024
Gracias por visitarnos!

10/10 Excellent

Camelo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Breakfast was very nice! A really overall great product for the price.
Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Thank you for take a minute to let us know about your experience!Thank you for stay with us!

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Thank you for your comments! Hope we can see you soon!

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, staff & service
Personal atento , desayuno muy justito. Limpieza bien pero el estado de las instalaciones en general se nota que falta mantenimiento
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Muchas gracias por tomarse un minuto para dar una opinon estimado!Tomaremos sus comentarios en cuenta para mejorar su próxima estadía,Lo esperamos pronto!

10/10 Excellent

Robbin

Stayed 1 night in Nov 2023
Response from Manager on Dec 12, 2023
Thank you for stay with us!

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura at the restaurant was great. Enjoyed our stay one night.
Stayed 1 night in Nov 2023
Response from Manager on Nov 17, 2023
Dear GuestThank you so much for this nice review. We are very happy you enjoyed your stay here in Aladino Hotel. Please feel free to visit us again anytime.

10/10 Excellent

Josue

Stayed 1 night in Nov 2023
Response from Manager on Dec 12, 2023
Thank you for take a minute for us! See you soon!

10/10 Excellent

CESAR

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will visit again
Response from Manager on Nov 7, 2023
Thank you for visit us, Hope you back soon!

6/10 Okay

Ana

Liked: Staff & service
Disliked: Cleanliness
Normally stay at this hotel, love it, this time it was a little bit dirty, will give them another chance. Excellent ubicasion,personal very polite.
Stayed 1 night in Oct 2023
Response from Manager on Nov 7, 2023
Thank you for provide us your opinion,We gonna take care of that point to get better and provide you a better service!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. Recommended
Stayed 1 night in Oct 2023
Response from Manager on Oct 16, 2023
Thank you for stay with us!We hope to see you again soon!

10/10 Excellent

Joaquin, Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice urban hotel. Great for sraying overnight in Santo Domingo. Very clean, easy parking and friendly staff.
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Thanks so much for sharing your experience with us, We hope to see you again soon!

8/10 Good

Josue

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good place to stay but i got a room near to the street and the noises was annoying
Stayed 1 night in Sep 2023
Response from Manager on Sep 25, 2023
Thank you for let us know this situation Mr. Josue,We gonna take care of this and make your next experience better!Thank you for stay with us!

8/10 Good

Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 14, 2023
Estimado Huésped,Gracias por compartir su experiencia en nuestro hotel. Agradecemos que haya elegido Hotel Aladino. Esperamos recibirle en una futura estadía en Santo Domingo.

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for a business trip
For business is a great option, free parking, friendly staff, a restaurant available, good location.
Stayed 3 nights in Sep 2023
Response from Manager on Sep 14, 2023
Dear GuestThank you so much for this nice review. We are very happy you enjoyed your stay here in Aladino Hotel. Please feel free to visit us again anytime.

10/10 Excellent

Carlos

Stayed 1 night in Aug 2023
Response from Manager on Sep 25, 2023
Thank you for stay with us!

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service
This is the best hotel I ever stayed while booking thru Expedia. Excellent service, the food was great and the staff was exceptional.
Stayed 3 nights in Aug 2023
Response from Manager on Aug 29, 2023
Dear GuestThank you so much for taking the time to write down your impressions of your stay here in Aladino Hotel. We are glad you had a good time during your stay. Please feel free to visit us again whenever you like. Best regards from Santo Domingo

8/10 Good

calvin d

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant personal are great.
Stayed 9 nights in Aug 2023
Response from Manager on Aug 29, 2023
Dear GuestThank you so much for taking the time to write down your impressions of your stay here in Aladino Hotel. We are glad you had a good time during your stay. Please feel free to visit us again whenever you like. Best regards from Santo Domingo

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here and breakfast is amazing. Loved my stay.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 29, 2023
Dear GuestThank you so much for taking the time to write down your impressions of your stay here in Aladino Hotel. We are glad you had a good time during your stay. Please feel free to visit us again whenever you like. Best regards from Santo Domingo

10/10 Excellent

Carlos

Stayed 1 night in Aug 2023
Response from Gerente General on Aug 29, 2023
Estimado HuéspedGracias por compartir su experiencia en nuestro hotel. Agradecemos que haya elegido Hotel Aladino. Esperamos recibirle en una futura estadía en Santo Domingo.

8/10 Good

Yuleysie, Orlanddo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and great staff.
Stayed 1 night in Jul 2023
Response from Manager on Aug 9, 2023
Dear GuestThank you so much for this nice review. We are very happy you enjoyed your stay here in Aladino Hotel. Please feel free to visit us again whenever you like. Best regards from Santo Domingo

8/10 Good

Yohanny

Stayed 1 night in Jul 2023
Response from Gerente General on Aug 29, 2023
Estimado HuéspedGracias por compartir su experiencia en nuestro hotel. Agradecemos que haya elegido Hotel Aladino. Esperamos recibirle en una futura estadía en Santo Domingo.

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Great restaurant on site. Not in the greatest area, very close to Centro Olympico
Stayed 3 nights in Jul 2023
Response from Manager on Jul 21, 2023
Dear GuestThank you so much for this nice review. We are very happy you enjoyed your stay here in Aladino Hotel. Please feel free to visit us again whenever you like. Best regards from Santo Domingo

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to transportation, quiet area, nice staff members, great location, clean, and good amenities. I would stay there again on future trips to Santo Domingo.
Stayed 9 nights in Jul 2023
Response from Manager on Jul 18, 2023
Dear GuestThank you so much for taking the time to write down your impressions of your stay here in Aladino Hotel. We are glad you had a good time during your stay. Please feel free to visit us again anytime.

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked the most was the service - everyone was beyond kindness plus the fact that the room really comfortable.
Stayed 1 night in Jul 2023
Response from Manager on Jul 18, 2023
Dear GuestThank you so much for taking the time to write down your impressions of your stay here in Aladino Hotel. We are glad you had a good time during your stay. Please feel free to visit us again anytime.

10/10 Excellent

Walixsa Torres

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 4 nights in Jul 2023
Response from Manager on Jul 13, 2023
Thank you for stay with us!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2023
Response from Manager on Jul 11, 2023
Dear GuestThank you so much for taking the time to write down your impressions of your stay here in Aladino Hotel. We are glad you had a good time during your stay. Please feel free to visit us again anytime.

10/10 Excellent

Elias

Stayed 1 night in Jun 2023
Response from Gerente General on Jul 31, 2023
Estimado HuéspedGracias por compartir su experiencia en nuestro hotel. Agradecemos que haya elegido Hotel Aladino. Esperamos recibirle en una futura estadía en Santo Domingo.

10/10 Excellent

Wilmania

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2023
Response from Gerente General on Jun 27, 2023
Thank you for stay with us!

8/10 Good

Jhony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , friendly and polite staff ./
Stayed 2 nights in Jun 2023
Response from Manager on Jul 11, 2023
Dear GuestThank you so much for taking the time to write down your impressions of your stay here in Aladino Hotel. We are glad you had a good time during your stay. Please feel free to visit us again anytime.

10/10 Excellent

Elias

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Gerente General on Jun 22, 2023
Estimado HuéspedGracias por compartir su experiencia en nuestro hotel. Agradecemos que haya elegido Hotel Aladino. Esperamos recibirle en una futura estadía en Santo Domingo.

10/10 Excellent

Hector, Coconut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Gerente General on Jul 11, 2023
Estimado HuéspedGracias por elegir Hotel Aladino y por sus amables comentarios. Nos complace saber que ha tenido una buena estadía en nuestras instalaciones. Esperamos recibirle en una futura estadía en Santo Domingo.

10/10 Excellent

Janel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena relación calidad-precio. Excelentes atenciones por parte de Daniel, en recepción. Buen desayuno y buena atención por parte del personal del restaurante.
Stayed 1 night in Jun 2023
Response from Gerente General on Jun 10, 2023
Estimado HuespedGracias por elegir Hotel Aladino y por sus amables comentarios. Nos complace saber que ha tenido una buena estadía en nuestras instalaciones. Esperamos recibirle en una futura estadía en Santo Domingo

8/10 Good

Ruth

Stayed 1 night in May 2023
Response from Gerente General on Jun 22, 2023
Estimado HuéspedGracias por compartir su experiencia en nuestro hotel. Agradecemos que haya elegido Hotel Aladino. Esperamos recibirle en una futura estadía en Santo Domingo.

8/10 Good

Lanoze, Dorchester

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special
Stayed 4 nights in May 2023
Response from Manager on May 23, 2023
Dear GuestThanks for your comments and review, they are very important for us. Please feel free to visit us any time, Best Regards

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed with the cleaning and the front desk. PM front desk were helpful. Excellent breakfast. Bar staff in the afternoon not very friendly I will definitely recommend this hotel to my friends and family It is the property that I will choose for my next trip to DR
Stayed 3 nights in May 2023
Response from Manager on May 22, 2023
Dear GuestThank you so much for this nice review. We are very happy you enjoyed your stay here in Aladino Hotel. Please feel free to visit us again whenever you like. Best regards from Santo Domingo