Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal, Quebec

A 3 day getaway - that turned out to be a dream !

Posted Nov 3, 2014
Pros: Everything !
Location: I did not leave the hotel so I am not placed to talk about locations outside the property.
Absolutely positive experience. Great staff. Lovely property. Super beach. Greta food.
1 out of 5
by A verified travelerfrom Alabama

This hotel has lots of history.

Posted Oct 21, 2014
Pros: nothing
Cons: new staff, new beds, and maybe a complete renovation
Location: restaurants
This hotel has lots of history, but that's all it has going for it. Bed was very hard. I would not recommend this hotel for tourists. The hotel staff is friendly to locals, but not to tourists.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Staff at the bar and restaurants I would grade a D

Posted Oct 5, 2014
The restaurant and bar staff are very customer oriented as it relates to service. I really think it has to donwith the fact that the 10% TIP is add to your bill automatically they do not care to make an effort to service the customer not mention service is slow in coming no effort engage the guest . Experience was not good
Comment from Hotel Management
Oct 6, 2014 by Laura, Hotel Management
Dear Guest, Thank you very much for your time to write these comments. We'll take into account to strengthen that area. Our greatest commitment is to provide excellent service to our guests. You are always welcome to our hotel. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is great with beautiful landscape.

Posted Oct 3, 2014
Pros: Everything. Their breakfast buffet was excellent....I recommend it to anyone......
Cons: The telephone lines..... too much noise and static.....and no connection to the city....
Location: You are close to great groceries, shopping malls, and great restaurants
The Hotel Room was great. Hard to get a telephone line too much static.
Comment from Hotel Management
Oct 6, 2014 by Laura, Hotel Management
Dear Guest, Your comments are valuable to us, we will review it. Thank you very much for belonging to the family Occidental Hotel El Embajador. You'll be always welcome. Best Regards,
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Miami, FL

It's the grand dame of Santo Domingo.

Posted Oct 2, 2014
Pros: The feeling of history and the attentive staff.
Cons: Reconditioning of some items would definitely improve the hotel.
Location: Nothing is too far but there are great restaurants and it's central if you have any business to do.
The people are the best part of the experience. And the air conditioning is wonderful in this climate.
Comment from Hotel Management
Oct 6, 2014 by Laura, Hotel Management
Dear Guest, Thanks for your comments, we are very pleased as a company. It is an honor to serve you, we'll wait for you pretty soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in the city

Posted Sep 24, 2014
The pool was nice the rooms were great and we enjoyed the breakfast and kind staff. I would stay there again!
Comment from Hotel Management
Sep 27, 2014 by Laura, Hotel Management
Dear Guest, Thank you very much for sharing your comments about your stay with us. We would be very happy to welcome you again in our hotel. We hope to see you pretty soon. Best Regards,
4 out of 5
Recommended
by Maria Sfrom Hollywood. Fl

Posted Aug 23, 2014 on Hotels.com
Hotels.com offered this hotel for 60% less that their competitors and as a result I was a little skeptical. Much to my surprise Occidental El Embajador surpassed all of my expectations. It was first class especially at bargain prices. Maria S. Hollywood Fl
Comment from Hotel Management
Nov 1, 2014 by Juan Jose Martinez, Hotel Management
Dear guest, May I thank you for sharing with us your experience at Hotel El Embajador. We look forward to welcoming you back in the near future.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 21, 2014 on Hotels.com
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 18, 2014 on Hotels.com
2 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 17, 2014 on Hotels.com