Ratings based on 353 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel for business traveler

Posted Jul 20, 2014
The only negative comment is that you have to pay for internet at your room,
4 out of 5
Recommended
for Everyone
by A verified traveler from New Yoek

Hotel close to the center of town

Posted Jul 18, 2014
Pros: I liked the room, view, gym and overall facility
Cons: Include more English channels, including Fox News.
Location: The sea shore was right across. the view is reasonable. pharmacy is available nearby, overall it is located in an area where food and light shopping
The hotel was comfortable and easily accessible. The only negative I found was that the television channels were limited. I could not watch Fox News and other news channels. I was informed that their package did not include fox news and other news network.
3 out of 5
by A verified traveler from Philadelphia, PA

Major problems with conference room

Posted Jun 19, 2014
I booked this hotel for my husband, who was there on business. We had booked a conference room in advance and got a contract and everything for particular hours and I was horrified to learn that he and his colleagues were forced to sit in the lobby for over an hour while there were six other empty rooms available. When they finally got into the room, a security guard interrupted their meeting two hours before the specified time claiming that they would have to pay extra to stay in the room. This was totally unacceptable. My husband had some words with the management and they ended up refunding the cost of the room rental, but we really wish it never happened in the first place. It was very embarrassing. He said the hotel was nice and comfortable otherwise, but the sales staff really needs to get their act together.
5 out of 5
Recommended
for Everyone
by A verified traveler from tor

Was enjoyable

Posted May 29, 2014
Overall good hotel but bathroom needs upgrading in room and carpet in room needs changing
5 out of 5
Recommended
for Business Travelers
by Charles Graham from Fort Myers, FL.

Posted May 27, 2014 on Hotels.com
Excellent, I will return to your hotel
1 out of 5
Recommended
for Business Travelers
by Suzanne from Toronto

Check in /Check Out

Posted May 22, 2014
Pros: The room was very clean and the person who checked me out the next morning was lovely.
Cons: Knowledge of services. I needed to take a cab to the Hilton to meet and bell staff were not aware i could not use a credit card.
Location: Was in SD on business so was not interested in local attractions.
Check in process was horrible. Woman was rude and i think forgot that I was the customer. Room was on the 3rd floor and i could hear people speaking all night long, secondly the toilet ran all night long so all in all i woke up exhausted.
2 out of 5
by hugo

MUST REMODEL THE ROOMS NOT WORH THE PRICE

Posted May 17, 2014
The price do not correspond to the price of this hotel, if they dont remodel their rooms it not worth the price.
5 out of 5
Recommended
for Everyone
by business travel from CR

Improved Hotel

Posted Apr 14, 2014
In each stay (this is the 3rd. One) the hotel service and facilities get better.
5 out of 5
Recommended
for Everyone
by business travel from CR

Improved Hotel

Posted Apr 14, 2014
In each stay (this is the 3rd. One) the hotel service and facilities get better.
4 out of 5
Recommended
for Everyone
by Carlos from Colombia

Business Trip

Posted Apr 9, 2014
Pros: The people staff were very good.
Cons: Free airport transport
Good place, close to several places and it's a save hotel.