Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby SB
Posted Oct 18, 2013 on Hotels.com
for Couplesby Sherri from Dallas
View and Location Great/ Management and smell notPosted Sep 25, 2013 on Hotels.com
I am not one to write bad reviews, but I really loved the location of this hotel. And our room was pretty, with traditional furnishings. The linens and the room in general were very clean. But there are several cats on the property and in Santorini in general. Our room smelled of cat urine and or male cat spraying. This was inside and outside. I am a cat lover and have a cat, so the cats being around were not the issue. But the smell was very very bad. The other problem that we had was with the manager or owner Christa. I felt that she was kind of rude to me before we even arrived. I wrote her about transportation from the ferry to her hotel and she sent me an email saying that she had already sent me 2 emails and that I needed to check my spam. Then when we arrived she was very pushy and rude about setting up excursions and car rentals for us. I think she wanted to promote her friends businesses, maybe she gets a cut if people that are staying at Aris Caves books through her. The last straw for us was the 2nd morning that we were there my boyfriend hung 2 shirts and a bathing suit on our outdoor patio that were wet. She came up the stairs screaming at us and telling us that we cant do laundry in our room. We were so disappointed in her attitude towards us. The way she treated us topped off with the bad smell really left my boyfriend and I both with a negative view of Aris Caves and Santorini.
for Familiesby Pascale from Montréal
Exceptionnal Location and ViewPosted Aug 25, 2013 on Hotels.com
Despite 3-day power failure on the entire island and water supply interruption, our host went our of her way to help and make us confortable. Charming place, with exceptional view.
for Everyoneby Keith and Chris
Piece of Paridise.....Posted Oct 16, 2012
Pros: Personal service
Cons: Nothing I cannot recommend it highly enough
Location: Perfect location right in the centre of Oia, fine restaurants, shops etc
Aris Caves does exactly what it says on the tin!! Having read previous reviews I can confirm that the facilities of the caves, position in Oia, the wonderful view and most of all the friendliness and help which Christa gave far surpassed my expectations. This is truly a wonderful place to stay. I was very sad to have to leave my quaint cave which was full of wonderful antiques and little bits and pieces which made it feel like home. Cleanliness was of an extremely high standard with the bathroom being cleaned every day and toiletries replaced, towels, sheets when required etc. Must also say a huge thank you to the porter who carried three of my heavy suitcases down the steps on arrival and then back up again when we departed in the searing heat. To my mind I have stayed in four star hotels that dont even come close to this experience. Where Aris caves has the edge is with the personal touch that Christa offers including helping us with car hire, pick up from the airport, recommending and booking for us of excellent restaurants. Well done to Christa, we hope to return real soon....