Outdoor pool, pool umbrellas, sun loungers

Reviews of Astarte Suites

5 out of 5
Astarte Suites
Kaldera-Akrotiri, Santorini, Santorini Island

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 132 reviews" "
Rating 8 - Good. 17 out of 132 reviews" "
Rating 6 - Okay. 4 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 4 out of 132 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adonais

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.. the staff was very friendly and helpful. They really took care of us.
Stayed 6 nights in Oct 2023

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

jwad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

SHARONA, Woodland Hills

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this property, what they say on the website is very misleading. They are in the middle of nowhere, they are not in walking distance of any place. The closest place to this property is at least 20 minutes Drive. On the website it said it’s closed Oia city but it’s not it’s about 40 to 45 minutes Drive. The Hotel is built on a cliffhanger and it’s so windy that you can’t get out of your room to enjoy the view and can’t even leave your door open. The property is so outdated and not clean there are bugs everywhere. The door to the rooms still uses an ACTUAL KEY with Key hole NOT Key Card. The Wi-Fi does not work and it keep saying no internet. Their TV didn’t work. Also we asked for a Do Not Disturb sign for our room and they didn’t have it. We asked them that while we are not there no one should enter our room but they did go to our room for even the short time that we were not there and my iPad is missing and got stolen.
Stayed 2 nights in Jul 2023
Response from Kostas on Jul 18, 2023
Thank you for taking the time to share your feedback. We value all guest reviews and strive to address any concerns or issues raised. However, after carefully reviewing your comments, we feel compelled to clarify some inaccuracies that have been presented.Firstly, we would like to apologize for any confusion regarding our location. We make every effort to provide accurate information on our website and in our communications. Our property is indeed situated in a secluded area, offering guests a peaceful and serene environment away from the bustling crowds. While some attractions may require a short drive, we believe the breathtaking views and tranquil setting compensate for the slight inconvenience.Regarding the condition of our property, we assure you that we maintain high standards of cleanliness and hygiene. Our team is diligent in addressing any pest issues promptly, and we conduct regular inspections to ensure a comfortable and pleasant stay for our guests. However, we understand that personal perceptions can vary, and we apologize if our efforts did not meet your expectations.Concerning the Wi-Fi and TV, we apologize for any inconvenience you experienced. We continuously invest in technology upgrades to provide reliable services, and we regret any temporary issues you encountered during your stay. Our team is always available to assist with any technical difficulties and ensure a seamless experience for our guests.Lastly, as for the missing iPad, we take any allegations of theft seriously and have conducted a thorough investigation. However, after reviewing our records and speaking with our staff, we found no evidence to support your claim. We prioritize the security and well-being of our guests and have implemented stringent measures to safeguard their belongings.We regret any dissatisfaction you may have experienced during your stay. Our team remains committed to providing exceptional service and maintaining the reputation and integrity of our hotel. We encourage open communication and appreciate the opportunity to address concerns in a constructive manner.Once again, we apologize for any inconveniences you encountered, and we wish you the best in your future travels.

10/10 Excellent

Elizabeth

Stayed 7 nights in Jun 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 5 nights in Jun 2023
Response from Kostas on Jul 8, 2023
Thank you for your kind comment. We are glad that you enjoyed your stay with us.

10/10 Excellent

Jason, Cranbery Twp

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical and beautiful place built into the hillside of southern Santorini. The staff were the most attentive ever and the site was beautiful in every way!
Stayed 6 nights in Jun 2023
Response from George Moschotis on Jun 24, 2023
Thank you for your kind words regarding the hotel location and views. We appreciate the positive comments for the staff and we are glad you enjoyed your stay.Looking forward welcoming you back someday.

10/10 Excellent

ramnish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was above and beyond our expectations. The staff was very humble. They made sure we had a really nice trip Jenny Petros and anesthesia went above and beyond to make sure you had a good stay would definitely recommend.
Stayed 4 nights in Jun 2023
Response from Kostas Moschotis on Jun 24, 2023
Thank you for taking the time to share your experience with us. We are thrilled to hear that your stay at our property exceeded your expectations. Providing exceptional service and creating memorable experiences for our guests is our top priority.We are delighted that our staff, especially Jenny, Petros, and Anesthesia, went above and beyond to ensure you had a wonderful trip. We will make sure to recognize their efforts and pass along your kind words. It's great to know that their humble and attentive service contributed to your enjoyable stay.Thank you for your recommendation. We truly appreciate your support and trust in us. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to welcoming you back on your next visit.

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect retreat - relaxing stay
Fabulous service, super clean and well maintained, very comfortable. Beautiful views and they make you feel special. Remote from most of the island which was what we wanted but be aware - need taxi/hire buggy to get around if you wish to.
Stayed 5 nights in Jun 2023
Response from Kostas Moschotis on Jun 22, 2023
Dear Emma,Thank you for taking the time to share your wonderful review of your recent stay with us. We are thrilled to hear that you had a fabulous experience and that our service, cleanliness, and maintenance exceeded your expectations. It is our utmost priority to ensure that our guests feel comfortable and well taken care of during their time with us.We are delighted that you enjoyed the beautiful views surrounding our establishment. We believe that a serene and picturesque setting adds to the overall experience of our guests, and it brings us joy to know that you found it special.We appreciate your mention of the remote location of our property. We understand that some guests prefer a peaceful and secluded getaway, away from the hustle and bustle of the island. We always strive to provide accurate information about our location and transportation options on our website and during the booking process to ensure that our guests are well-informed. We will continue to improve our communication in this regard to manage expectations effectively.Should you wish to explore the island during your stay, we are happy to assist you in arranging transportation options such as taxi services or buggy rentals. Our concierge team is always ready to provide recommendations and facilitate any bookings to make your experience as seamless as possible.Once again, thank you for your kind words and for choosing to stay with us. We truly appreciate your feedback, and it was a pleasure to have you as our guest. We hope to welcome you back in the future for another memorable stay.Warm regards

10/10 Excellent

carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very professional receptionists, special thanks to jenny for making our stay at astarte the best experience, super nice, clean, all the services offered were satisfactory. The restaurant alali was where we had the finest meals in the whole island. Cant compare it, overall very happy with my atay.
Response from Kostas on Jun 13, 2023
Thank you for taking the time to share your feedback about your stay at Astarte Suites Hotel! We're thrilled to hear that you had a fantastic experience and that our receptionists, particularly Jenny, provided you with professional and exceptional service. We'll make sure to pass along your kind words to her.Maintaining cleanliness and providing top-notch services are priorities for us, and we're delighted that we met your expectations in this regard. It's great to know that you found everything to be super nice and satisfactory during your stay.We're especially pleased to hear that your dining experience at our restaurant, Alali, was the highlight of your culinary journey on the island. We strive to offer the finest meals, and we're thrilled that we could provide you with an exceptional dining experience that you can't compare to anywhere else.Thank you for choosing Astarte Suites Hotel, and we're delighted that you left our hotel feeling very happy with your stay. We appreciate your feedback, and we hope to welcome you back in the future for another outstanding experience!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Kostas on May 9, 2023
Dear Mr. Richard,Thank you for choosing to stay with us and for giving us this great score at your review. We're thrilled to hear that you enjoyed your experience at our hotel, and we hope to have the pleasure of welcoming you back soon.Best regards,Kostas Moschotis Astarte Suites

10/10 Excellent

Tsz Him Gary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super friendly staff , the service is excellent. The staff make you feel at home . Really nice view . Really good breakfast and restaurant but expensive . But that’s all that is good . Location is very remote . Need to walk 23 min to the closest bus stop at atcrotiri or take taxi for euro 35 to Fira . Need to walk a lot of stairs uphill to leave the hotel and everyday it’s like gym to even leave the hotel . There are alot of insects and flies flying around. The bed can be improved . The room is very sticky and humid due to the jacuzzi inside .
Stayed 3 nights in Apr 2023
Response from Kostas on May 9, 2023
Dear Mr. GaryThank you for taking the time to share your feedback about your recent stay at our hotel. We're glad to hear that you had some positive experiences during your stay, but we're sorry to hear that there were also some areas where we fell short of your expectations.We appreciate all feedback as it helps us to identify areas where we can improve and make necessary changes. We apologize for any inconvenience you experienced during your stay and will do our best to address the issues you have mentioned.We value your review and hope that you will give us another opportunity to exceed your expectations during your next visit to our hotel. Thank you once again for sharing your thoughts with us.Best regards,Kostas MoschotisAstarte Suites

10/10 Excellent

Brandon

Stayed 6 nights in Sep 2022

10/10 Excellent

Fadi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Jean Idens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and property was clean.
Stayed 4 nights in Aug 2022

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay!
Nice place to stay. Quiet and away from the tourists. Transfer service was great. Met the owner our last night who is amazing and fun. The breakfast each morning that you can choose from was amazing every time. The pictures online do not give it justice!!! Highly recommend!!!
Stayed 3 nights in Jul 2022

2/10 Terrible

Erivelto

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing this people just receive mi money
Stayed 3 nights in Jun 2022

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful location ,staff could not be beat. Restaurant is five star
Stayed 4 nights in Apr 2022

10/10 Excellent

Cydnee Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astarte Suites had THE most welcoming, helpful, and friendliest staff of any hotel that we have ever stayed at before. From check-in to check-out, the staff were extremely kind and accommodating of our every request. The concierges (especially Katerina) went above and beyond with assisting us in booking multiple excursions and transportation around the island. The property itself is jaw-dropping, having being set cliffside and overlooking the caldera and the rest of the island. The pool and restaurant provided outstanding views while enjoying. Additionally, the hotel is very secluded and private (exactly what we wanted for our honeymoon). We absolutely loved our stay! Thank you to everyone who made it an amazing experience.
Stayed 5 nights in Sep 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Beautiful hotel, great customer service
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best hotels, the staff was amazing, the restaurant didn't have many vegetarian options, and the room was always bright we couldn't sleep from the sun other than that the hotel is perfect
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, can’t describe how awesome this place is, if you are reading this, don’t think about it just book it, best views in Santorini.
Stayed 3 nights in Oct 2019

10/10 Excellent

Washington, Boston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel has excellent service, the staff are wonderful the wonderful cafe everything perfect would go back to the same hotel again.
Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Jucuzzi did not work left 3 days early On my birthday didn’t get a refund got Told to leave because Expedia agent was rude to them
Stayed 4 nights in Oct 2019

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room to die for in a great location.
The hotel itself is small and intimate with probably the most stunning infinity pool ever. Our room was nothing less than jaw-dropping: huge picture windows from which to gape at the stunning view, jacuzzi to sit in and gape at the stunning view and a second floor terrace with sun beds and a private pool from where to gape at the stunning view; yes there’s a theme developing here! It was a room I wanted to stay in, which was fortunate, as while we were there the weather wasn’t the best. I absolutely loved the room - amazing! It was also completely private; many of the hotels in Santorini are overlooked as they’re all built into the hillside above you. But not this one. Breakfast is served in your room, hopefully on your terrace, and was delicious and the staff are friendly and helpful. The only thing we weren’t keen on was the restaurant as it lacked ambience and character. Because of this we didn’t eat there, we went into Akrotiri or to the little place just outside the hotel. We stayed in Oia, Imerovigli and here and out of all of them we preferred this location. Akrotiri is more traditional and ’ villagey’ and is a five minute taxi ride from the hotel. This is where I’d come back to.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with attentive staff
Astarte Suites was so beautiful, luxurious, and perfect for our honeymoon. Their staff was incredibly helpful, kind, and attentive to all our requests and needs. The food was excellent, and the beds were extremely comfortable - I highlight recommend this hotel for a romantic, luxurious getaway.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything. Maybe add some signage to your hotel. We missed the turn because we didn’t see any and because we didn’t have any GPS. We would stay here again and definitely recommend this place to others. Food was amazing. Staff so friendly and helpful.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Lovely hotel. Private terrace and infinity pool were great, very private space to relax in. The staff were very helpful and attentive. One and only negative would be that everything felt damp in the room, which i assume was due to the hot tub inside a small enough space. I thought the bed sheets were damp on the first night and assumed that perhaps they just hadnt been dried properly, however, we noticed that our clothes etc felt damp throughout our stay too. On saying this, it wasnt enough to put me off staying here again. It is quite far from all the towns and villages and the regular bus route doesnt extend out that far so hiring a car is advised. The view is incredible though.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and view from private terrace Breakfast was amazing
Stayed 5 nights in Sep 2019

10/10 Excellent

Jake, Texas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astarte Suites is an amazing property with very attentive and professional staff. It's not a large hotel, so you can definitely focus on relaxing and not have to worry about crowds. The rooms have an amazing view and the food is out of this world. Highly recommend.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing rooms and views as well as it’s traditional features. The staff were so friendly and we would recommend this hotel to anyone. Also the food in the restaurant was too die for! We will definitely be back 😊
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and unique resort, great view and pool.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astarte is a secluded paradise away from the tourists of Santorini. That said, be aware it takes about 45 minute to 90 to get to Fira, and Oia. The rooms were perfect, each with a real jacuzzi tub. Breakfast is ordered the evening before and delivered to your private patio. The hotel is carved into the hillside with incredible views of Fira and the caldera, Note, there are very steep steps, and a lot of them leading down to the hotel, which was difficult for one of our friends. The pool is small and closes at 6:00PM, so they can serve an elegant dining experience with wonderful views. It would have been nice to be able to use the pool and watch the sunset, or just cool off in the evening. The bar staff by the pool was not the most efficient nor accommodating.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astarte is a slice of heaven!! From our initial greeting until our last goodbye, we were treated like family...the view, unbelievable...the food, impeccable...the hospitality, over and above. If you don’t treat yourself to Astarte Suites during your stay in gorgeous Santorini, you’ve missed a beautiful place!
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing overall experience. The hotel is extremely beautiful and provides an excellent experience. The hotel staff are extremely friendly and helpful - often going above and beyond to ensure your stay is as fun and pleasant as possible. The restaurant is great and offers delicious food and experience!
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Marlene, Miami, Florida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely breathtaking! The owner and staff are friendly, efficient and catered to our every need. The food was fresh and delicious. The place was beyond romantic. It was away from the hustle of Fira Town and the view took my breath away. The drive into town is not bad and the view of the sunset from the lighthouse is out of this world.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic views. Amazing staff - they treat you like family. Breakfasts are amazing. Gem of a hotel
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spectacular view at sunrise it’s all. Dinner was cold but landscape covers all. It was a unique experience.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from George on Apr 28, 2019
Thank you very much for your evaluation.

10/10 Excellent

Ken, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. The room was beautiful and the view was spectacular. The breakfast was excellent. The staff helpful us with any plans, rides and questions we had. We enjoyed our stay very much!
Stayed 4 nights in Oct 2018

10/10 Excellent

melissa, Florida

Liked: Cleanliness, property conditions & facilities, room comfort
When you arrive to the hotel, you are greeted right away. The staff greeted us with a complimentary drink and a fruit plate. Also when we were escorted personally by the hotel staff, she said call if you need anything. Litterally, this 5 star hotel gave us the 5 star experience. we felt so well taken care of and the view is breathtaking. we stayed in the executive suite and it was by far the best experience I have ever had!!!! Thank you to the staff!!!
Stayed 1 night in Sep 2018

8/10 Good

Iza, New York NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and bathroom are well equipped with everything necessary for a wonderful stay. One negative comment I have is that the pool in the room is painted blue vs tiles and the paint rubs off on clothes and body. It takes 20 min to wash that paint off your legs etc.
Stayed 3 nights in Sep 2018

10/10 Excellent

Cleofas

Nc
Stayed 2 nights in Sep 2018