Suite (Venus) | Balcony

Reviews of Asteras Villas

4 out of 5
Asteras Villas
Fira Caldera, Santorini, Santorini Island

Reviews

9.6

Exceptional

Rating 10 - Excellent. 154 out of 178 reviews" "
Rating 8 - Good. 15 out of 178 reviews" "
Rating 6 - Okay. 5 out of 178 reviews" "
Rating 4 - Poor. 1 out of 178 reviews" "
Rating 2 - Terrible. 3 out of 178 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

TRINA

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely gorgeous. The manager Eva was exceptional! She made our week long trip wonderful. She is very helpful with all things Santorini!! Demetri was also so helpful, always carrying out bags up and down the stairs and delivering breakfast right on time. Will stay again for sure!
Stayed 6 nights in Feb 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Eva and Demetrius made our stay so wonderful!
Stayed 3 nights in Feb 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Luna suite in this property and we choose it because it has the lowest numbers of stairs. The suite was gorgeous and the views amazing. It was really close to all shopping and transportation. The early morning breakfast was good with a variety of options. Eva the manager was fantastic, arranged rental car and taxis for us and each and everyone of her restaurant recommendations were fantastic - a great source of information with a pleasing personality - cannot thank her enough. Dimitrious our helper to bring our bags up and down the steps deserves a shout out. This is the best place to stay in Fira
Stayed 3 nights in Dec 2023

8/10 Good

Larry

Stayed 5 nights in Dec 2023

10/10 Excellent

Ari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and made us feel right at home!
Stayed 3 nights in Nov 2023

10/10 Excellent

Emil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is divine. Staffs are friendly and helpful
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property with stunning views. Only a few steps down from the main square and easy to walk around. Service was outstanding and the room WOW.
Stayed 1 night in Nov 2023

10/10 Excellent

young seob

Stayed 2 nights in Nov 2023

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Venus suite (2 adults). I wish I could give this property 100 stars! Very kind staff! Prompt check in. We also placed our breakfast order at check in time. Nice and quiet place! Very clean room. Housekeeper comes through daily. Breakfast delivered straight to the room at the time requested, and the breakfast is AMAZING! Great variety, fresh, and we enjoyed every bite. Hot tub temperature is at 100 degrees, we were hoping it would be hotter but it will do. WOULD DEFINITELY stay again!!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
We've stayed in La Luna suite and it was the best choice. Had a perfect view from caldera with the volcano in front of us with central localtion and easy access to any bars and restaurants. The cave style room was very spacious and comfortable. Nice hot tub on the tarrace. Great choice of options for breakfast with champagne to start off any celebrations. Staff was very nice and helpful with any requests. Highly recommended. (There is an extra perk as you can order to your room cocktails from the next door cocktail bar).
Stayed 2 nights in Oct 2023

10/10 Excellent

Harshal

Stayed 2 nights in Sep 2023

6/10 Okay

aaron

Stayed 3 nights in Jul 2023

10/10 Excellent

Kapil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights at this place. Location, location and location. Sea view, Sea view of the caldera. The place has one of the best location of the city center Thira. We decided to stay here instead of Oia, as this has more places to eat than Oia. The hotel room has one of the best view of the sea and caldera. You can view the old port and cruise liners parked in the heart of the city. Rooms very clean, breakfast options were great (custom made) and came complimentary with our hotel price. I didnt' find any issue with the property, staff was great,

10/10 Excellent

Dhanraj

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location The manager and the staff were very friendly and helpful .Manager even helped us to make tours of the city. Excellent view of the sea from our balcony. Definitely recommend this place.
Stayed 3 nights in Mar 2023

10/10 Excellent

Shawn, Beverly Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, nice and excellent service from the staff. Amazing views from rooms. Walk to the square with several options for dining. Came in during off season, so most of the town was closed.
Stayed 1 night in Feb 2023

2/10 Terrible

Dritan

Liked: Staff & service
Disliked: Cleanliness, amenities
Georgia its the best help me with everything. Location its great. I slip and fall on the stairs being so slippery btw water and the polish painted stairs. Was stuck for a while with none to help me. Its just ruin my vacation. I live overseas but will sue this place.
Stayed 2 nights in Jan 2023
Response from Asteras Team on Jan 24, 2023
Dear Dritan Tahiri, Thank you for staying in our property and for taking the time to describe your experience. Following your review, please note that we are sorry to hear about your predicament. However, kindly be informed that at the time of the incident ( 6 a.m.) there was not an active shift of personnel on site; therefore it was impossible for someone to hear you and come to your aid. Please note that the hotel does not have a 24 hour reception or a night guard, nor is advertised as having a 24 hour reception or a night guard. In addition, kindly be informed that some the other guests, as well as our staff members noticed that you were often under the influence of alcohol, throughout a big part of your stay. As a result, it is highly likely that the accident was ultimately caused by this factor.In any case, we would like to assure you that we will take all necessary steps to address concerns as we heavily rely on our Front Office Associates to take care of and ensure satisfaction of our guests. We appreciate your feedback as it is extremely important to us and will use this information for training and developing purposes.Sincerely,Asteras Team

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic place to stay. A small resort with private balconies with hot tub. The view you get is a little bit of what the gods see. Staff is first rate and the daily breakfast is a perfect way to start the day dining on your balcony.
Stayed 3 nights in Jan 2023

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, amazing views in prime location!!

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded our room for free, and it was amazing! Above and beyond service! The staff is extraordinary! it was our honeymoon and they did extra stuff for us!

2/10 Terrible

kevin

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The La Luna suite bore little resemblance to the pictures. It is essentially a 15' X 70' lava tube painted white. There is a long step down from the bed, bathroom and entry that along with the arched walls presents ample opportunity to bang your head and faceplant on the way to the bathroom at night. The bathroom flooded three times after using the sink and shower. The hot tub was luke warm as was the breakfast. One bright spot was the guy that hoofed our bags up and down the steep entry stairs. When asked about a refund of the first night due to the bathroom flooding, they lied and said Expedia had the funds and that I would have to take it up with the when in fact they had debited my card on day one. The view from the terrace is amazing but you can find that with any decent hotel in Fira or Oia. Look elsewhere, this place is average at best.
Response from Pinelopi Skarpa on Dec 20, 2022
Dear Kevin,Thank you for taking the time to share such a detailed review about your experience in Asteras Villas Santorini.We were disheartened to hear that many elements of your stay were disappointing; However, kindly be informed that we would like to note the following:Regarding the layout of the room, please note that all of the property’s suites ( including La Luna Suite) have been built in accordance to the traditional architecture of the island of Santorini, meaning that the building has been carved into the rock of the cliffside. Please note that this type of layout is the trademark architecture of the island of Santorini, especially for the buildings on the Caldera cliffsAs far as the resemblance of the actual room to the pictures on the site, please note that we try to have as accurate depiction as possible on all channels and we have provided several pictures of the room online. In addition, please note that there are detailed and easily accessible floor plans of our suites on the property’s website.As far as the incident with the flooded bathroom mentioned is concerned, kindly be informed that, much to our regret, plumping malfunction cannot be always foreseen. However, our colleagues at the front desk informed us that they took immediate action to fix the problem as soon as they took knowledge of it.Regarding the jacuzzi temperature, kindly be informed that even though the temperature of the water is set at 30 degrees Celsius, the water temperature is always affected by the weather conditions, especially during the winter, due to the fact that the jacuzzi is external. Last but not least, kindly be informed that when you choose to pay via Expedia (the payment method chosen for your reservation), the money is in fact handled by your provider- Expedia and your card is charged by your provider- Expedia. The property gets paid by your provider- Expedia. Considering the above, it is in fact true that the property does not handle your money, nor does it have access to your card details. Therefore, kindly be informed that our colleagues at the front desk informed you very accurately about the process that needs to be followed in the event that you wish to request a refund.We would like to assure you that we will take all necessary steps to address concerns as we heavily rely on our Front Office Associates to take care of and ensure satisfaction of our guests.We appreciate your feedback as it is extremely important to us and will use this information for training and developing purposes.Sincerely,Asteras Team

10/10 Excellent

patrick

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The view is percect!

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange property though perhaps typical for Santorini. Rooms are off one staircase in order of price with the cheaper Phoebe at the bottom but still high enough for good views. The plus (could also be seen as a minus due to privacy/safety) with Phoebe is there is a gate leading out onto a walkway for access to a main pathway. To go anywhere if staying at the other suites, one must climb up to the top of the staircase. I was “upgraded” to Galatea. Beware: the private terrace is not locked and there are no curtains on the windows facing the terrace. During the day, they look semi mirrored but at night with the lights on, someone can come onto the terrace and see everything in the room and bathroom. I had employees on the terrace unexpectedly several times. I showered and changed in the dark.
Stayed 2 nights in Nov 2022

10/10 Excellent

RHODA IRENE, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Rawan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel manager, Sakis were so nice and accomodating. They helped us with everything we needed and the staff member helped carry our heavy bags a lot. They were so sweet! Also the property is perfect location and beautiful views. Easy walkable to restaraunts and shops.
Stayed 1 night in May 2022

10/10 Excellent

Jose, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. With an Exceptional and unique Caldera View. Excellent location, room, services, breakfast, bed, bathroom and an exterior Jacuzzi. Cannot be better!!!
Stayed 1 night in May 2022

10/10 Excellent

Avital

Stayed 3 nights in May 2022

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Were treated like family and felt like home
Loved everything about it- from the charming room, the views, and especially the staff. They were so friendly, very accommodating, and were there in a wink when we needed them.
Stayed 2 nights in Apr 2022

10/10 Excellent

Fallon

Stayed 2 nights in Mar 2022

10/10 Excellent

Frank Ernesto

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay at Asteras Villas. First, the people working there were amazing. George was top notch, helping out every step of the way (even when there was a powerful storm that hit the island!). Whatever question or request you had, he was on it. The staff was great too. Amazing views. Clean hotel room.
Stayed 3 nights in Feb 2022

10/10 Excellent

Tina, Knoxville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was spectacular l. George was helpful at check in and during entire stay. Breakfast on the patio was a nice touch.
Stayed 2 nights in Jan 2022

10/10 Excellent

David

Stayed 4 nights in Dec 2021

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous views of the caldera. Staff was super friendly. Wonderful stay with wonderful people.
Stayed 7 nights in Nov 2021

10/10 Excellent

Yrving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
This place is just incredible! The views are breathtaking, the location is unbeatable, the manager and staff superb and the amenities are all that could you need for a luxurious stay in Santorini. We stayed at the Astrophelia Suite that is built like a cave but with all the modern amenities. Super spacious. Sunset and breakfast with the incredible views were the highlight. We loved this space so much that we didn’t explored other areas much. Big plus is the bar next door too… you can order cocktails and take them to your room. Book this place! You won’t regret it
Stayed 1 night in Oct 2021

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's all about the view
Comfortable accommodation with a stunning view of the caldera. A good sense of privacy and excellent service.
Stayed 2 nights in Sep 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Santorini Accommodation
Andreas was a wonderful host. The bed was comfortable, the breakfast was awesome, and the view from the private balcony of the caldera was amazing. Located right in the heart of Fira close to everything. Would highly recommend.
Stayed 4 nights in Sep 2021

10/10 Excellent

ELEDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous rooms with amazing views of the island and sunsets. Right in the center of the island. Can’t wait to go back!
Stayed 2 nights in Sep 2021

10/10 Excellent

YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch amenities, view, and service
One of the most unique places we’ve ever stayed at. We booked the Astrophelia suite and really enjoyed the space. We were in a large cave and also had a nice long patio for breakfast in the morning and wine at night. Just like many other hotel options, you can’t go wrong with the incredible view here. However, what stood out to me was the exact location of the property. It is just steps away from the main bus station/taxi drop off, which means you don’t have to drag your luggage up and down the narrow steps while trying to dodge herds of people. The hotel manager went above and beyond from helping us with the perfect dinner choice our first night to providing us extra towels when he found out we had a boat trip. These thoughtful details removed any potential stress during our stay and allowed us to just fully enjoy and relax. Excellent time there and 10/10 recommend.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Aug 2021

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff, great views!
Asteras Villas was in the perfect location for staying in Santorini for us. It was a couple of minutes walk to restaurants, bars, the town square, the pharmacy, or whatever else you needed. The manager there is great. He really wants to make your experience the best it can be. The hotel is small, with just a few rooms, but the view is amazing out to the caldera and water. Just relax on the balcony with a drink, or walk up the steps and find a local establishment nearby. The PK Cocktail bar is literally next door and is a great place to watch the sunset from.
Stayed 4 nights in Jul 2021

8/10 Good

Sidharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and staff
Asteras Villas is in the heart of Fira. Walking from all the top spots in the town, the views of the caldera are unmatched. We stayed in the Venus and the Astraphella Suite and both are comfortable, cozy and with their own jacuzzi. The hotel manager, Andreas is a great guy and one of the charms of the hotel. He gave great reviews and was able to help with all our requests. The breakfast served in the terrace is a nice touch. Can't really fault the hotel or the hotel staff. We would love to return
Stayed 3 nights in Jul 2021

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has excellent view to a Sunset. The Management is a great administrator; I will go any extent in order to satisfy guests. Staff was excellent and knowledgeable of surrounding areas offering great advice. Delivery of meals to room is a great plus. The only minute problems at sometimes it might be difficult to communicate with Staff; however, if you knew a language than English it would be easier.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Lilly, Toronto Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as expected! Stunning views, five star hotel services, wonderful breakfast! Will definitely stay here next time!
Stayed 2 nights in Feb 2020