Balcony

Reviews of White Santorini

4 out of 5
White Santorini
Imerovigli, Santorini, Santorini Island

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 131 reviews" "
Rating 8 - Good. 19 out of 131 reviews" "
Rating 6 - Okay. 4 out of 131 reviews" "
Rating 4 - Poor. 1 out of 131 reviews" "
Rating 2 - Terrible. 2 out of 131 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spender stay, breakfast included couldn’t have been better. Not you standard breakfast you see most places. Great view and very clean and great customer service.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

William

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The WORST hotel I've ever stayed in my life, they should remove the 5 star title that they believe they have.... because the truth is they don't have anything 5 stars. You only supposedly pay for a view, as the gentleman at the reception made it very clear to me. They should teach him a little about customer service because this person does not have even a little bit of education and customer service how to treat people you can get the same view anywhere in the cliff without having to waste your money with these scammers. The room is very small and is next to the bathroom, bathroom that has an unpleasant smell all day long, the bed and pillows are not comfortable at all for a 5 starts Hotel. I booked a room with a private pool which does not exist because the pool is inflatable hahahaha it is an insult to the client that a 5 Starts Hotel that charges an average of €500 per night is ridiculous that they offer this type of services the room has no privacy at all because you share the same patio with the room next door and with the restaurant that is next to the room where people walk all day in front of your face, even the people who stayed next to my room suffered from the same problems that I had were very upset by the facilities and their high cost without having value of what they offer so do yourself a favor don't waste your money staying in White Santorini take your time and you will find something much better for the same money or less you will thank me later.
Stayed 3 nights in Sep 2023
Response from The White Santorini management on Sep 9, 2023
Dear Mr. DantivaGreetings from White Santorini and thank you for your time, in sharing your experience in our property. It is always helpful to receive feedback from our guests, in order to improve our services.Kindly note that you have booked the White Junior Villa (ANNEX building). Please be advised that by the description of that Villa is written that the interior space is 20 sq. m. Furthermore, if you read the title of the White Junior Villa correctly it says: “White Junior Villa, Outdoor hot tub, Semi Private Terrace”. If you check the pictures of that Villa, you clearly see that it comes with an outdoor inflatable heated Jacuzzi and there in nowhere written that it comes with a private pool!Regarding the privacy, well it is a semi private terrace!By the check-in you asked if there is another Suite available. There was one with a private terrace, but you finally decided to stay with your original reservation.I would like to mention that by the last night of your stay, around 23:30, you have realized that your flight is leaving at 02:30 am (so in a few hours), instead of 18:00 the next day. You have requested a refund for the last night as you have made a mistake, but you have used your Villa the whole day…. (check-out is at 11:00 am and not 11:30 pm).After we have explained to you that this is not possible, you wanted us to offer you the Prosecco you have ordered for a surprise for your wife…Well I am not quite sure what your complain is, I will let the public to decide!The White Santorini management

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were incredible!
Stayed 6 nights in Aug 2023

6/10 Okay

Vanessa Di

Stayed 5 nights in Jul 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at, staff was very helpful.
Stayed 4 nights in Jun 2023

6/10 Okay

Sonia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was nice. The only thing I didn’t like was that the toilet was in a separate, narrow room and there was a damp smell that I’d get a whiff of at times. The two rainforest showers was my favorite. But the living room and bedroom were well maintained, nicely decorated and kept clean. They give you a 1 liter water bottle every morning during cleaning and put it in your fridge. The complementary breakfast is really nothing to rave about- very bland selections. The champagne breakfast is also not worth it- they just add two champagne bottles and give you salmon. They have great restaurants nearby- I’d recommend exploring restaurants and cafes outside of the property. The guy who brings in the breakfast is super sweet but customer service overall is subpar. They wrote down the front desk number on a pamphlet which is like 8 digits and scribbled down the wifi info. Not very organized as far as giving you any copies of anything or any printed material with important info. I also didn’t get a tour of the property as far as where I can go to lounge- very confusing to be able to tell which properties are with Santorini vs other hotels/resorts as they are all mixed together. If you opt in for the spa, please make sure to ask questions about the service because they don’t break anything down for you. I thought my massage was supposed to start at 12 but I ended up waiting an hr because I was expected to use the facilities first which was never explained online or via email.
Stayed 5 nights in May 2023

10/10 Excellent

Gowrishankar, Addlestone

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe property with spectacular views. Thoroughly enjoyed the stay. Very friendly and helpful staff.
Stayed 3 nights in May 2023

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful view is unmatchable. White Santorini hotel is must stay....
Stayed 4 nights in Oct 2022

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views!!
Stayed 3 nights in Oct 2022

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
factastic views and the sunset was just as good or even better than Oia and it was right from the room view.
Stayed 5 nights in Jul 2022

10/10 Excellent

Nicholas, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Parking in the area was challenging. Views were superb! Breakfast delivered to your room/table everyday. Consistently delicious! Enjoyed my massage at the on-site spa!!
Stayed 4 nights in Jun 2022

10/10 Excellent

Wiseman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further. One of the best, in a very good area. Away from the busy cities of Fira and Oia. The most amazing view with private deck and pool, where you get to enjoy your breakfast every morning. Sofia is wonderful,with great suggestions to plan your stay.
Stayed 4 nights in Jun 2022

10/10 Excellent

Shaun

Stayed 5 nights in Jun 2022

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice accomodation. We stayed in the villa which didn't really feel like part of the hotel. The place itself was very nice and couldn't fault it.
Stayed 2 nights in Oct 2021

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible view! Wonderful, helpful staff! Private, quiet room.
Stayed 2 nights in Aug 2021

8/10 Good

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, with the right room
Small hotel in a very good location with amazing views. However it really depends on what room you get. The deluxe suites are the ones with the best views, premium are very squeezed in and not private at all. The rooms are cute. Not much services offered through and a very small pool. Some of the rooms come with a jacuzzi however would have preferred them not to be heated in the summer as it's so hot anyway.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villas. Amazing design and very comfortable. I will be back!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff! Super friendly and helpful. We decided to do a wine tasting last minute and they arranged everything including our wishes about the wine tasting being paired with a lunch! The property is conveniently located and provides one of the best views of the full caldera. One of our favorite sunset spots was on the property itself!
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Our stay in white Santorini was exceptional. The staff was attentive and very sweet.The breakfast was served outside the villa with exceptional view everyday.Evenings were
Stayed 2 nights in Aug 2020
Response from Chrisoula Voura on Aug 27, 2020
Dear Manisha, We cannot thank you enough for your compliments! It was a great pleasure meeting you both and looking after you! Hoping to see you again in the near future! We send you our best wishes!!! The White Santorini Team

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the hotel were amazing and the staff was incredibly nice and helpful. This is a great place to stay if you want to get great value for your money.
Stayed 3 nights in Sep 2019
Response from Chrisoula Voura on Aug 10, 2020
Dear Guests, Thank you so much for your compliments on our staff and facilities! It is a great pleasure to look after our guests and offer them a memorable experience! We hope to host you again in the near future! Best wishes, The White Santorini Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just loved it! ❤️
#1. Staff #2. Location and property #3. Awesome Breakfast
Stayed 3 nights in Oct 2019
Response from Chrisoula Voura on Oct 24, 2019
Dear Mrs. & Mr. King, We cant thank you enough for your warm post on Expedia! It was such a pleasure meeting you both and host you in our property! Hoping to have the pleasure and accommodate you again, we all send you our warmest wishes! The White Team

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location Nice Hotel
Our visit to White Santorini was exceptional. The staff was very attentive and ready to help in any situation. Breakfast arrived every morning and was a nice added touch so we could lounge around while planning our day. Beautiful sunsets, nice bed and bedding, great location. I was pricey but worth it.
Stayed 2 nights in Oct 2019
Response from Chrisoula Voura on Oct 26, 2019
Dear Mrs. & Mr. Snyder, We are delighted to know that we made your stay in our property such a memorable one! Our staff is so thankful of your compliments and we are very happy that we met your expectations! We hope you visit us again in the near future! Best regards, The White Team

10/10 Excellent

Ed, Houston, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just WOW! This is the best area to stay in Santorini. No doubt.
Stayed 3 nights in Oct 2019
Response from Chrisoula Voura on Oct 22, 2019
Dear Mr. Ed, Thank you so much for your kind words about our property! Indeed the town of Imerovigli offers serenity and beautiful views and so our visitors can enjoy peaceful time! We hope to have the pleasure and host you again in the near future! Warm regards, The White Team

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White Santorini Suites and Spa incredible!
White Santorini Suites and Spa is an amazing hotel set on the Santorini cliffs. The rooms are amazing and the breakfasts are incredible but more importantly the staff and hospitality really make the difference. Chris and Nina really make the difference in your visit and are willing to share their advice and recommendations. If I’m lucky enough to return to Santorini I will definitely stay at White Santorini Suites and Spa. re
Stayed 4 nights in Sep 2019
Response from Chrisoula Voura on Oct 3, 2019
Dear Donna & Paul, We are so thrilled to be reading such a wonderful review! It was only a pleasure having guests like yourselves staying with us and please keep in mind that you now have a home away from home in Santorini! We look forward to welcoming you again in the near future! Best wishes, The White Team

6/10 Okay

Verified traveler

The view from the Honeymoon Suite was amazing. But the room at the price point is not really worth it. At the prices charged, should be more complimentary services and items.
Stayed 2 nights in Sep 2019
Response from Chrisoula Voura on Oct 17, 2019
Dear Sir/Madam, Thank you for taking the time to review our property. We are very glad to know that you approved our location and views from your Suite! Complimentary services and items are provided and we are very sad that you never discussed this issue while staying here. We would be glad to give you more information. With kind regards, The White Management

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Chrisoula Voura on Sep 12, 2019
Dear Mrs. Cox, Thank you so much for your 10star rating! It was a real pleasure having you stay with us and look after you! We do hope to see you again very soon:) Best wishes, The White Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved our stay at White Santorini Suites & SPA. We were there over Easter weekend; so my review is quite tardy. To partake in the Easter Celebration is wonderful. The view is absolutely spectacular. Having breakfast served right on the edge of the caldera was something to behold. A dip in our pool after a long hike was bliss. Sunsets were breathtaking. No need to be in the mass crowds at Oia for the sunset as this was breathtaking. Everyone was so friendly and helpful with all our arrangements. The room was spectacular and the bathroom is huge. ALL absolutely wonderful. 5 STAR for sure. In my books 6! I was sad to leave. My 2nd time to the Greek Islands . We were there 32 years ago for our honeymoon and now. It was a perfect start to our 3 week island hopping adventure. Trip of a lifetime. Sorry for the late review.
Stayed 4 nights in Apr 2019
Response from Chrisoula Voura on Sep 2, 2019
Dear Guests, Thank you so much for such a great review! We are delighted to know that we have offered you 5star services! Our staff is thankful for your kind words and we hope to accommodate you again in the near future for another memorable experience! Warm wishes from us all! The White Team

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Chrisoula Voura on Aug 30, 2019
Dear Alexandra, Thank you very much for your 10star rating! It was a pleasure hosting you in our property and we do hope to see you again in the near future! Kind regards, The White Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon stay
Fantastic Honeymoon stay. Staff gave brilliant recommendations to experience a true Santorini experience. Will definitely return!
Stayed 5 nights in Aug 2019
Response from Chrisoula Voura on Aug 30, 2019
Dear Guests, Thank you very much for taking the time to review us on Expedia! We are thrilled to know that we made your honeymoon a fantastic experience and we hope to celebrate many of your anniversaries in the future!! Best wishes from all of us!

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Chrisoula Voura on Aug 15, 2019
Dear Valentina & Jason, Thank you very much for your 10star rating! It was a pleasure hosting you and looking after you! We hope to see you again in the near future! Warm regards, The White Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice staff and overall a great experience
Stayed 2 nights in Jul 2019
Response from Chrisoula Voura on Jul 18, 2019
Dear Guest, Your credits to our staff are a motivation to keep up the good work. We are more than happy that we offered you such a great experience and we do hope to welcome you again soon! Warm regards, Chrisoula

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Jewel
Amazing boutique hotel in prime area for watching the sunset. Management thoughtful-put is in adjacent rooms so we shared dip pool. Pre-ordered breakfast delivered to your room was delicious. Staff was friendly & helpful. Recommend highly!
Stayed 2 nights in Jun 2019
Response from Chrisoula Voura on Jul 18, 2019
Dear Guests, We feel so grateful with your lovely review! It was only a pleasure to look after you during your stay in our property and we delighted to know that we met your expectations! We hope to host you again in the future! Warm regards, Chrisoula

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend the hotel and the location!
Amazing views and great service. Very friendly staff took good care of us
Stayed 7 nights in Jun 2019
Response from Chrisoula Voura on Jul 18, 2019
Dear Hani, We are happy to know that you enjoyed our facilities and services and thank you very much for your kind words! We hope to see you again soon! Kind regards, Chrisoula

10/10 Excellent

Sherley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funtastic stay
Stayed 3 nights in Jun 2019
Response from Chrisoula Voura on Jul 19, 2019
Dear Sherley, Thank you so much for your 10star rating! We are very glad to know that you enjoyed your stay in our property and we hope to accommodate you again in the near future! Kind regards, Chrisoula

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Chrisoula Voura on Jun 9, 2019
Dear Guests, Thank you very much for your 5star rating! We are happy to know that our services and facilities met your expectations and we hope to accommodate you again soon! Kind regards, Chrisoula Voura

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was amazing! They recommended places to visit, places to eat, organized a car rental for us. Breakfast choices were great and they would give us a call prior to it arriving on our beautiful terrace. Market close by for snacks water and wine. Hot tub on our terrace was amazing to enjoy. We loved the White Suite we were provided with and would definitely return again
Stayed 4 nights in May 2019
Response from Chrisoula Voura on Jun 9, 2019
Dear Guests, We are more than thrilled with your kind words! Our staff is always more than willing to go the extra mile and provide excellent services but most of all make you feel like at home! Looking forward to hosting you again! Kind regards, Chrisoula Voura

10/10 Excellent

STEPHANIE HL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, amazing, wonderful!
Wonderful stay at White Santorini where we enjoyed first class service and appreciated very much for the room upgrade. It was so comfortable and happy to stay here as we really enjoyed the breathtaking caldera and sunset view at our terrace. Highly recommended for couples because this amazing place is just romantic and beautiful.
Stayed 2 nights in Apr 2019
Response from Chrisoula Voura on May 14, 2019
Dear Stephanie, Thank you so much for taking the time to post such a wonderful review! We are very happy to know that you enjoyed our location which offers piece to visitors and great sunset views and we are proud to be offering first class services:) We hope to host you again in the near future! Kind regards, Chrisoula and the Team

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Unforgettable Babymoon
We had an amazing stay for our first bucket list trip to Santorini. We were greeted so warmly by the entire staff, and treated even better the rest of our stay. My wife was 6 months pregnant at the time, and everyone went out of their way to accommodate her. The view and the location of the hotel could not be beat, as you are right along the path to hike from Fira to Oia. The breakfast every morning did not disappoint either, as it was delivered to your room after filling out your selections the night before. If we make it back to Santorini, we’d definitely stay at the White again.
Stayed 3 nights in May 2019
Response from Chrisoula Voura on May 14, 2019
Dear Todd, We are so delighted to have made your baby moon such an unforgettable experience! It was only our pleasure to look after you and your lovely wife! Being located in the famous hiking path from Fira to Oia makes our property more special indeed and convenient to both directions offering beautiful views of the Aegean. We all hope to accommodate you again and meet the new member of your family! Warm regards, Chrisoula and the Team!

10/10 Excellent

Verified traveler

Stayed 5 nights in Apr 2019
Response from Chrisoula Voura on May 9, 2019
Dear Guests, Thank you very much for your positive rating! We are very happy to know that we met your expectations and hope to host you again soon in the near future! Kind regards, The White Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Chrisoula Voura on Apr 24, 2019
Dear Guests, Thank you very much for your 5star rating! We are glad to know that our facilities and services met your expectations and we hope to accommodate you soon in the future at White Santorini Suites & Spa! Kind regards The White Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Chrisoula on Apr 13, 2019
Dear Guest, Thank you very much for your 5 star rating! We are glad to know that our services and facilities met your expectations and we hope to host you again in the near future! Kind regards, The White Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
We loved everything. We could not find the place, we rented a car and got lost at night. I called the receptionist of the suits and said that I cannot orient myself in small streets, he came to pick us up from where we were and took a ride in our car to show us the way. He fed us in a middle of the night, even so the kitchen was closed, offered us Home made wine, coffee and tea. He brought all of it complementary to our room. The service was fantastic, the view from the room and the terrace is unbeatable. Our stay was pleasant and we felt cared for, pampered and welcomed. Spa was cute, cozy and homey. Complementary breakfast was tasty and very enjoyable and served to your room anytime you choose. They call you before they bring it and you can ask them to bring it later or call and ask to bring it earlier. Everything from the kitchen comes fresh and on time. Receptionists helped us to find good restaurants and places to see. I cannot find anything I did not like about the place. Rooms are clean and authentic.
Stayed 4 nights in Apr 2019
Response from Chrisoula Voura on Apr 13, 2019
Dear Mrs. Bashkirov, Thank you for staying at White Santorini Suites and Spa. We are grateful for taking the time and writing this wonderful review. Guests like your yourselves inspire and motivate us to keep up our attentive service in order to offer unforgettable experiences to our esteemed guests. We wholeheartedly hope that you packed your suitcases with memories that will soon bring you back to your White Santorini family. Kind regards, The White Team

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Belinda, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rooms and staff. Would definitely recommend this place for a bit of RnR. Pity I couldn't stay longer.
Stayed 2 nights in Sep 2018

10/10 Excellent

Iza, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the Honeymoon suite. Perfect view. It offers lot of privacy, however its still visible by others (not as the website claim). Breakfast is amazing. Staff was very accommodating. *Bathroom need more light as it little dark.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and staff, would definitely recommend to others.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with amazing views
Everything was great, we enjoyed our stay and the views are just amazing! Sunset from our private terrace was the best!
Stayed 2 nights in Jun 2018