Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Jian

This traveler left a rating score only Posted Feb 23, 2015 on Hotels.com
4 out of 5
Recommended
for Families
by huiyanfrom Sunderland

Great Sanya Resort

Posted Feb 3, 2015 on Hotels.com
Really nice, we had a great time here and the hotel staff were so kind.
4 out of 5
Recommended
for Personal Event
by A verified traveler

酒店沙滩小巧安静极好

Posted Jan 6, 2015 on Hotels.com
1.酒店规模不太大,但比洲际酒店安静多了,酒店泳池很小,没有恒温配置。 2.水疗客房,舒适度极佳,宽敞。好视野,床的软硬度极好。 3.酒店沙滩小巧安静极好,连接洲际酒店,整体不错除亚龙湾外很好的第二选择。 4.客房提供简易全自动煮咖啡机,可惜酒店称无法提供咖啡胶囊使用,酒店的解释显然管理不尽理想。 不如提供冲泡咖啡包不放设备给住客感受来的好些。 5.工作人员配置不足,影响服务质量。入住登记很慢等很久,近40分种(在只有两个住客登记的情 况下),也没有行李员。其他方面都很好。
5 out of 5
Recommended
for Families
by SUNfrom HONG KONG

家庭樂

Posted Oct 23, 2014 on Hotels.com
一家人可以去的地方
4 out of 5
Recommended
for Everyone
by A verified travelerfrom HK

Relaxing and recharged

Posted Oct 11, 2014
We had pleasant contact with the majority of staff and met some very warm and helpful individuals in the restaurants, house cleaning and lobby. However if there is a improvement required, its related to the children's activities that were advertised in the half hour slots in which staff can be more proactive to lead this. Basically the staff here is not as good?? When we registered for the various classes such as face painting for our 2 boys, we thought staff would help and teach them. But it was literally, here's the crayons, you guys do it yourself! If its simply like this, no need to do these children's activities in designated slots but available for parents to use anytime then? Other times, the activities did not go ahead because there were not enough children. Well again, please don't advertised such classes in the first place then! This is the reason why the hotel staff and facilities has been rated 4..
4 out of 5
Recommended
for Families
by A verified traveler

1st Time in Sanya

Posted Oct 5, 2014 on Hotels.com
We stayed in this hotel for 3 days, it was our first time in Sanya. It was low season during our stay, so the hotel was not packed. If you are looking for moment of silence, this is the place! Most staffs are capable to communicate in English and service is just excellent! The swimming pool is fascinating, there is also a shared beach with Intercontinental Hotel, but there are many large stones at the sea bottom which I decided to return to the pool.
3 out of 5
Recommended
by 魔都萨曼萨from 三亚

礼宾部太垃圾了

Posted Aug 15, 2014 on Hotels.com
房间不错,有一点味道。早餐丰富,泳池也很舒服,很安静。但是礼宾部是在太无语,就是很简单的订车,再确认了3次后,依旧弄错了。
5 out of 5
Recommended
by allen

This traveler left a rating score only Posted May 21, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

很高档的酒店,各项设施都不错!

Posted May 17, 2014 on Hotels.com
很高档的酒店,各项设施都不错!
4 out of 5
Recommended
by A verified traveler

性价比不高

Posted Apr 16, 2014 on Hotels.com
环境比较安静,酒店设施一般,工作人员比较热情,早餐品种虽然不多,但是比较精,酒店位置比较偏僻,交通不是很方便,海滩不太适合游泳,有很多海藻和碎石,高级房周末2千多一晚实在有点贵了,不推荐