Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Cherryfrom Hong Kong

Posted Sep 1, 2014 on Hotels.com
Room is good enough for family gathering for 8 people. Service was good. However the breakfast is not good if compare with other Banyan tree hotel in Asia.
Comment from Hotel Management
Jan 3, 2015 by Gerry Lin, Hotel Management
Dear guest: Thank you for taking the time to share your comments with Expedia readers, I’m delighted to learn that you have enjoyed your vacation with us, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Banyan Tree Sanya. Gerry Lin Executive Assistant Manager
5 out of 5
Recommended
by Cherryfrom Hong Kong

Posted Sep 1, 2014 on Hotels.com
Good for relax.
Comment from Hotel Management
Jan 3, 2015 by Gerry Lin, Hotel Management
Dear guest, Thank you for choosing to stay with Banyan Tree Sanya, I am glad to hear that you had a relaxing vacation with us, looking forward to welcoming you back soon. Warmest regards, Gerry Lin Executive Assistant Manager
4 out of 5
Recommended
for Couples
by A verified traveler

不錯酒店

Posted Jun 6, 2014
開心.不錯酒店,開心.不錯酒店開心.不錯酒店開心.不錯酒店開心.不錯酒店開心.不錯酒店開心.不錯酒店女開心.不錯酒店開心.不錯酒店開心.不錯酒店開心.不錯酒店開心.不錯酒店開心.不錯酒店開心.不錯酒店
Comment from Hotel Management
Oct 11, 2014 by Gerry Lin, Hotel Management
尊敬的宾客, 非常感谢您选择入住三亚悦榕庄并对我们酒店的喜爱,很开心您和我们度过了一个开心的假期,真心的期待您再次回到位于宁静的鹿回头湾的悦榕庄,体验远离城市喧嚣而又闹中取静的宁静氛围! Gerry Lin 行政助理经理
5 out of 5
Recommended
by A verified traveler

Posted May 26, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by Gerry Lin, Hotel Management
尊敬的宾客, 感谢您选择入住三亚悦榕庄,酒店位于迷人的鹿回头湾,离热闹的大东海市区仅数分钟车程,为追求远离城市喧嚣的宾客提供舒适安静的度假氛围,我们真心的期待您的再次光临! Gerry Lin 行政助理经理
5 out of 5
Recommended
for Everyone
by NORIfrom 北京

何もかも最高、文句なしのリゾート

Posted Feb 25, 2014
中国にこんなリゾートがあるのかと思うほど最高のひとときを過ごせました。 ホテルのスタッフはサービスが行き届いており、すれ違うだけでも挨拶してくれます。プールサイドで休んでいると、水を持ってきてくれたり、連れが服をたたまず部屋に放置していたところ、きちんとたたんで置いてくれたりしました。 プライベートビーチは綺麗で人も少なく、のんびりできます。ビーチバーに座って海を眺めるのも最高でした。他にもサイクリングやテニスなどのアクティビティも可能。 ホテル内にはレストランが2箇所ありますが、値段はそれなりにします。私たちはタイ料理にしましたが、味はとてもおいしかったです。ホテル内もしくは周辺には飲み物等売っている売店がないので注意したら良いと思います。街までもそこまで遠くないので食事だけ外に出るのもありだと思います。 夜は近くの鹿回頭公園がオススメ。夜景が超絶に綺麗です。 また是非泊まりに来たいです。
Comment from Hotel Management
Oct 22, 2014 by Gerry Lin, Hotel Management
Dear Guest, Thank you for choosing to stay with Banyan Tree Sanya, we are gald to hear that you have enjoyed your stay with us. Looking forward to welcoming you back soon. Warmest regards,
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel but needs touching up

Posted Feb 23, 2014 on Hotels.com
Sanya hotel prices are high, and the reason we chose Banyan Tree is because it has private villas with competitive prices compared to many other large international chains. Thumbs up for privacy offered; however, the hotel itself is starting to age, and some touching up is necessary. Dining options are at a minimal - basically just one restaurant - and after 2 meals you start to get bored. I would suggest you to choose this hotel if you want a private villa with pool to yourself; however, if you don't mind staying in a room, then go for the newer hotels.
Comment from Hotel Management
Jan 3, 2015 by Gerry Lin, Hotel Management
Dear guest: Thank you for sharing your comments with us . I am very pleased to read that you appreciated our privacy during your stay in our hotel. Your comments will be shared with our team for their motivation and improvement. Looking forward to welcoming you back again. Gerry Lin Executive Assistant Manager
3 out of 5
Recommended
for Families
by Tonyna80from China

Bad food

Posted Aug 28, 2013 on Hotels.com
I couldn't believe that such hotel will have such bad quality of food. We rent a double bedroom villa so we can spend our days in the villa quietly. The last 3 days from our 7 days stay, we had to go out for lunch and dinners because couldn't bear the food anymore.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great settings

Posted Aug 12, 2013
Got shocked when opened the door. We arrived in the evening, the pool looks great with the lights. I also like the open space bed beside the poor and the open space bath-tube.
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jul 11, 2013 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by booskafrom Japan

素晴らしい!

Posted Jun 13, 2013 on Hotels.com
スタッフの対応、客室内の充実度等、非常に満足の行くホテルです。プライベートプールも非常に清潔感が保たれていました。強いて言うなら、ルームサービスで頼んだ食事が遅いところが難点でした。食事もまあまあ美味しかったです。価格はさすがにこのホテルならではの価格設定です。一緒に行った中国人がびっくりしていました。