"Terrible and didn't live up the Kempinski's brand"
Grand entrance. Beauty is only skin deep. The worst experience ever with Kempinski hotels. Cob web found hanging across the posted bed. Bed linens are worn out. Used napkins are handed to customers. Poor choice and quality of food at the resturants. Had some of the best customer care experience with Kempinski's hotels across Europe. Really disappointed!
Peter from United Kingdom
This Sanya hotel is by the sea and is set on its own private white sand beach within easy reach of Wuzihzhou Island Beach …More