Ratings based on 1 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
5.0 Room cleanliness
2.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Jim from Suzhou, China

Not Accommodating to English Speaking Foreigners

Posted Feb 10, 2014
Pros: The accommodations are spectacular, rooms are excellent, pool is nice and clean.
Cons: Unfortunately there is no beach near the hotel, and to get any food other than Chinese cuisine, we must take an electric cart ride across the bridge.
Location: We were able to find most everything we needed by leaving the island, once again taking the electric cart ride across the bridge.
The hotel is wonderful and the accommodations are excellent. But I would not recommend this hotel to my friends because there is very little to no English speaking amongst the staff. They were very unfriendly in my opinion and would push us aside to assist Chinese speaking people. My family and I have lived in China for over a year now and can speak some basic Mandarin, however, the dialect there was not well received, appreciated, nor understood.