Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by yanjunfrom beijing

地点好,海滩好,酒店有一些老旧。

Posted Dec 25, 2014 on Hotels.com
酒店有点老旧,服务不错,酒店的私家海滩不错,订的尊贵豪华海景房间,但不是180度的看海,第3天才调整到180度海景房间,价格一样,酒店自助晚餐不,要用餐的话最好在14:00之前向餐厅约定这样可以按218每位免服务费算,不然是288加服务费。
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 3, 2014 on Hotels.com
3 out of 5
Recommended
for Families
by Bin

This traveler left a rating score only Posted Oct 22, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by 盛from 深圳

国际化公司不应出低级错误!

Posted Jul 22, 2014 on Hotels.com
沟通,交流一般!目标不清楚,什么是服务业!有的员工是交差的心态!酒店也是大不如前了!下次不考虑三亚还住喜来登。
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 8, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 17, 2013 on Hotels.com
3 out of 5
Recommended
for Getaway With Friends
by Belfrom Singapore

Bad services

Posted Aug 9, 2013 on Hotels.com
Bad! Bad! Bad! Their services really very bad, no energy in the resorts, hardly see their staff smiles! Only 2 people impressed me - April & Leon from the reception (check-in & check-out). Need to make 2 calls to get my air-con fixed. I almost check out on after 1st night to move to nearby resort but due to restriction, stay on. Didn't expect such services n toiletries used in room from Sheraton!
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 9, 2013 on Hotels.com
已经在这家酒店入住很多次了,酒店房间、服务、设施都很棒!特别要夸奖的就是儿童俱乐部,我的小宝宝在俱乐部里面玩的很开心!
5 out of 5
Recommended
for Everyone
by A verified traveler

Sheraton - BEST-Note

Posted Apr 2, 2013
Pros: Sauberkeit, der grosse Garten und Pool, Qualitaet in den Restaurants inkl. Fruehstueck
Cons: keine englishen Folders von Ausfluegen oder Aktivitaeten. Froschimmitation im Garten hoert sich wie Hundegebell an - in der Nacht sehr stoerend !!
Location: sehr gut
Sehr schoenes Hotel; Beste Lage - naechster Golfclub über die Strasse; sehr zuvorkommende Mitarbeiter in allen Bereichen; das Fruehstuecksbuffet bietet für jeden ausreichend Auswahl in hervorragender Qualitaet (auch Internationalen Gaesten). Management ist sehr aufmerksam und auch praesent. Wir wurden sehr freundlich empfangen und bekamen, aufgrund unseres laengeren Aufenthaltes sogar den Upgrade in das POOL-Zimmer gratis (Zugang vom Zimmer direkt in den POOL).
4 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 6, 2013 on Hotels.com
Hotel facility is nice except that eating in the hotel is quite expensive.