Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Santiago, Chile

Unreliable and painfully slow internet

Posted Aug 4, 2014
Pros: You can't beat the location.
Cons: See comments above. Internet, internet and internet.
5 out of 5
Recommended
for Everyone
by natalia from P

World Cup 2014 - loved it !

Posted Jun 27, 2014
I loved this hotel, the staff spoke English and were very helpful from ordering food for me when I fits checked in to giving me directions on how to get to certain places The room was clean and spacious, It had the most comfortable bed and pillows! Fast wifi internet and good cable channels. It is located around many restaurants and shops so you always had something to do. Most importantly I felt safe here, would definitely stay here again.
4 out of 5
Recommended
by Gui Passos from USA

Posted Apr 15, 2014 on Hotels.com
The hotel is very dirty. They are slowly renovating the rooms but they refused to give me a renovated room.
3 out of 5
Recommended
for Business Travelers
by Ted Ryerson from San Francisco

Lobby under construction

Posted Nov 23, 2013 on Hotels.com
The hotel lobby is currently being renovated, so it's noisy and dirty in the lobby. The floor plan of the rooms is awesome, especially if you're traveling with kids. They are 1 bedroom suites with mini-kitchenettes.
5 out of 5
Recommended
for Business Travelers
by Michael from USA

Comfortable & Great Location

Posted Jul 30, 2013 on Hotels.com
I have stayed many times at Mercure in Itaim. It is comfortable and feels like home. I really enjoy the free espresso machine in the lobby. Most of all, the neighborhood is convenient and very interesting.
3 out of 5
Recommended
for Business Travelers
by A Steier from Miami

Good For The Price

Posted Apr 15, 2013 on Hotels.com
Very convenient for business meetings especially considering the traffic in Sao Paulo.
4 out of 5
Recommended
for Business Travelers
by Alek from Canada

in the middle of area with hundreds of restaurants

Posted Mar 23, 2013 on Hotels.com
Hotel is not glamorous, but very clean. It is virtually located in the best area of the city, with lots of bars and eateries.
5 out of 5
Recommended
for Everyone
by Lloyd from New York, NY, USA

A nice hotel in a great neighborhood in Sao Paulo

Posted Jun 6, 2012
Pros: Location of hotel, and size/comfort of room.
Location: Itaim Bibi is a cross between the Sao Paulo neighborhoods "Jardins" and "Villa Madelena" - many residential apartment towers but also much nightlife.
The hotel is located on a quiet side street in a great neighborhood - close to restaurants, cafes, shopping, and parks (and best of all, very safe for Sao Paulo). The hotel staff were polite, spoke English, and were knowledgeable of the area. The rooms are large, with a bed area separated from the sofa/TV room, and also included a mini-kitchen and dining table. For the price, this was an excellent hotel. I've stayed in several other hotels in Sao Paulo, and this was the best in terms of price, location, and comfort. On the other hand, the hotel didn't have a hotel bar (unlike other Hotel Mercures in Sao Paulo) but it wasn't needed due to the large number of bars within 1-2 blocks (and such a safe area it wasn't a problem to go out at night).
4 out of 5
Recommended
by A verified traveler from TEXAS

This is a business hotel only

Posted Feb 28, 2011 on Hotels.com
I did expect more from this hotel but then again I ws not disappointed. Perfect for in and out business. Also, the breakfast buffet was cheap and had the required american standard selections to keep you fixed until your next meal without being hungry all morning.