Ratings based on 1 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
5.0 Room cleanliness
4.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Personal Event
by Roberto

very good, but suprised

Posted Jul 19, 2012 on Hotels.com
Hotels are very expensive in Sao Paulo - and I was willing to pay to be comfortable. I read lots of reviews and thought this was the best bet, What I never got from the reviews is that this is an apartment hotel. When I arrived the hotel staff was a bit surprised that I was by myself. I had a massive apartment with two bedrooms, dining room, living room, kitchen, storage rooms, loads of bathrooms and a dressing room! If I were with my family this would have been fantastic, The apartment was very nice and very clean - with great maid service. However, by myself I would have just preferred a normal hotel room - particularly given the fact that this was the middle of the winter and it was very cold and I could only heat the bedroom with the space heater (there's no central heating). The apartment was much too big to heat with a space heater. In the end, the apartment was great - but not what I was looking for and I think I paid such a high price because I was paying for a very large apartment. The staff was very friendly, but with the exception of one person no one spoke anything but Portuguese. This wasn't a problem, but could be for other travelers.