Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
4.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Personal Eventby Roberto
very good, but suprisedPosted Jul 19, 2012 on Hotels.com
Hotels are very expensive in Sao Paulo - and I was willing to pay to be comfortable. I read lots of reviews and thought this was the best bet, What I never got from the reviews is that this is an apartment hotel. When I arrived the hotel staff was a bit surprised that I was by myself. I had a massive apartment with two bedrooms, dining room, living room, kitchen, storage rooms, loads of bathrooms and a dressing room! If I were with my family this would have been fantastic, The apartment was very nice and very clean - with great maid service. However, by myself I would have just preferred a normal hotel room - particularly given the fact that this was the middle of the winter and it was very cold and I could only heat the bedroom with the space heater (there's no central heating). The apartment was much too big to heat with a space heater. In the end, the apartment was great - but not what I was looking for and I think I paid such a high price because I was paying for a very large apartment. The staff was very friendly, but with the exception of one person no one spoke anything but Portuguese. This wasn't a problem, but could be for other travelers.