Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.1 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
by A verified traveler
Terrible internet and servicePosted Aug 15, 2014
This hotel is over priced, internet is very very slow, free internet 256k and payed internet is only 700k. I had to move to another hotel because meeting via Webex was impossible. The stuff told me the payed internet was 60MB speed, I could't believe on what he said of course.
for Business Travelersby Allan
Posted Apr 6, 2014 on Hotels.com
for Business Travelersby Henning from Berlin, Germany
Convenient locationPosted Mar 21, 2014 on Hotels.com
Very central location near Ave. Paulista, but less noisy than many other hotels in this area. Easy to reach by car and parking included. Good cost benefit ratio for this area on a weekday. Breakfast very basic.
for Business Travelersby MC from Washington, DC
Nice hotel for business travelersPosted Mar 25, 2013 on Hotels.com
Good hotel, and great rate for Avenida Paulista/Jardins area. This is my second time staying here for business. Very quiet, nice rooms. Good internet connectivty and very nice staff. My only complaint (again) is that the breakfast is not very good, especially by Brazilian hotel breakfast standards. Not only was the quality not great, but two of the four mornings I was there the orange juice was empty, and some other items had not been replenished.
for Business Travelersby Ed
Posted Feb 23, 2013 on Hotels.com
for Business Travelersby Eddie
Great location , quiet roomsPosted Feb 1, 2013 on Hotels.com
Awesome location and very quiet. Free internet. Breakfast OK
for Everyoneby A verified traveler
Great location for a business-oriented travelerPosted Sep 28, 2012
Pros: location, cleanliness
Cons: internet connection; coffee at breakfast
This is a nice, well-located hotel in the Jardins area of São Paulo. Staff were helpful most of the times, and everything looked clean. My only issues were the extremely unsatisfactory internet connection, which could not handle video downloading or Skype calls, and the breakfast. Breakfast was just fine, and I had trouble understanding why in the country that is the number one coffee producer the quality of the coffee was mediocre.
by Sue from Melbourne
Staying in the Grand Plaza is ok...Posted Apr 23, 2012
Pros: The lady on duty at breakfast time got to recognise me within a few days and didn't have to ask my room number
Cons: Not being able to access the spa
Location: Within easy walk of Paulista Avenue, including the Museum of Art Sau Paulo (MASP) which his well worth a visit. Safe area to walk around daytime.
This hotel has the potential to be very good but didn't quite come up to scratch in so many areas. The staff were pleasant and spoke quite good english, except when they didn't understand you (which included all service lines except reception). The gym was ok except that you needed to make special arrangements to access the spa/sauna and ask for the spa to be turned on half an hour before you want to use it. The housekeeping is ok, except for when they took half the towells out and didn't replace them. The laundry needed chasing up, and so on.
by A verified traveler
The Grand Hotel in Sao Paulo - Don't Stay TherePosted Aug 16, 2011 on Hotels.com
Tiny room, and they do not know customer service.