Ficamos felizes em saber que você achou a estada no Hilton São Paulo Morumbi agradável.Aqui na Hilton temos um propósito garantir que cada hóspede se sinta cuidado, respeitado e valorizadoEsperamos recebê-lo de volta ao nosso hotel em um futuro próximo.

Prezado Sr. Claudio,Muito obrigada pelo tempo que dispensou para avaliar sua estada no Hilton São Paulo Morumbi.Ficamos felizes em saber que sua estada conosco foi agradável e lhe deixou satisfeito.Esperamos recebê-lo de volta ao nosso hotel em um futuro próximo.Atenciosamente,

Dear Adjai,Thank you very much for the time you took to evaluate your stay at Hilton São Paulo Morumbi.We are glad to hear that you had a pleasant stay and we look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,

Dear Christopher,Thank you very much for the time you took to evaluate your stay at Hilton São Paulo Morumbi.We are glad to hear that you had a pleasant stay.We look forward to welcoming you back to our hotel in the not too distant future.Sincerely,

Prezado Sr. David,Muito obrigado pelo tempo que dispensou para avaliar sua estada no Hilton São Paulo Morumbi.Ficamos felizes em saber que sua estada conosco foi agradável e lhe deixou satisfeito.Esperamos recebê-lo de volta ao nosso hotel em um futuro próximo.Atenciosamente,

Dear Joao,Thank you for taking the time to share your experience about your recent stay at our hotel.We apologize we were not able to provide you with the quality of services you deserve.I have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the same issue from occurring again in the future.I hope you give us another chance to host you again.Sincerely,

Dear Manuel Alejandro,Thank you for taking the time to review our property.We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,

Dear John,Thank you for taking the time to review our property.We are glad to hear that you had a pleasant stay. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,

Dear Juan,Thank you for taking the time to review our property.We are glad to hear that we meet your expectations.We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,

Dear Mr. Christopher,Thank you very much for the time you took to evaluate your stay at Hilton São Paulo Morumbi. We are glad to hear that you had a pleasant stay and we had exceeded your expectations.We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,

Dear Alissa,Thank you for taking a moment to share your experience. We are always looking for ways to improve our customer satisfaction; again, thank you for sharing your points. We look forward to welcoming you back to our hotel in the not-too-distant future.Kind Regards,

Hello Soren, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were not satisfied. We sincerely appreciate your feedback; it is very useful for us to know your opinion. It is our aim to meet every one of our guest's individual expectations. Could you kindly describe your experience for us? Can you please tell us the reason for these rates? We will consider your comments as we continually work to improve our guest’s experiences. We hope you will consider staying with us in the future. Sincerely, Gustavo Almeida - Front Desk Assistant Manager

Olá Sergio, Muito obrigado pelo tempo que dispensou para avaliar sua estada no Hilton São Paulo Morumbi. É muito importante para nós sabermos a opinião dos hóspedes sobre nossos serviços. Nosso objetivo é atender e superar as expectativas de todos da melhor maneira possível. Gostaria de aproveitar e lhe pedir as mais sinceras desculpas pela impressão obtida no café da manhã. Repassei seus comentários para o nosso gerente de Alimentos & Bebidas, Tales Matzenbacher. É extremamente importante sabermos sua opinião, nosso objetivo é atender e superar as expectativas de todos da melhor maneira possível. Espero recebê-lo novamente para mudar sua impressão quanto ao nosso café da manhã. Sinceramente, Gustavo Almeida - Gerente Assistente de Atendimento ao Hóspede

Hello Ramzi, Thank you very much for taking the time to evaluate your stay at the Hilton São Paulo Morumbi. It is very important for us to know what guests think about our services. Our goal is to meet and exceed everyone's expectations in the best way possible. We are happy that your stay went so well. Nevertheless, we are sorry our team did not meet with the agreed cleaning of your room on the first day. Please know that this was a one-off situation. Our Housekeeping and Guest Services managers have been made aware of your comments and will address their respective teams as to guarantee that this does not repeat itself. We hope to greet you once again at our property in the near future. Best Regards, Gustavo Almeida - Front Desk Assistant Manager

Dear Guest, Thank you for your comments! Your perception is very important to us. We hope to have the opportunity to welcome you again. Best regards, Klaus Ziller General Manager

Dear Guest, Thank you for taking a moment to share your experience with us. Your comments are much appreciated as we care for your experience in our property and use each word as toll to improve our services. I would be happy to have the opportunity to receive more details from your experience as with your comments we could work towards improvements. We look forward to welcoming you back to our hotel soon. Stay safe! Warm Regards Fabio Belletti Guest Service Manager

Dear Mr. Daniel, Thank you for dedicating your time to share your comments with us. I'm pleased to have the opportunity to receive in details your perception and experience during your journey in our property. Please, rest assured that our team reviewed and use your comments towards improvements as our goal is to keep delivering exceptional experiences to our guests. I hope to welcome you in 2021! Be safe, Fabio Belletti Guest Service Manager

Thank you for taking a moment to share your experience with us. I am very happy to see that our team delivered a great service during your stay! We look forward to welcoming you back to our hotel soon. Stay safe! Warm Regards Fabio Belletti Guest Service Manager

Prezado Hospede, Primeiramente gostaria de agradecer por escolher nosso hotel! Obrigado por dedicar tempo compartilhando sua experiência conosco. Ficamos felizes em saber que atingimos suas expectativas! Conte conosco para sua próxima hospedagem em São Paulo. Atenciosamente, Fabio Belletti Gerente de Atendimento ao Hóspede

Dear Ellen, Thank you for taking a moment to share your experience with us. Your comments are much appreciated as we care for your experience in our property. We look forward to welcoming you back to our hotel soon. Stay safe! Warm Regards Fabio Belletti Guest Service Manager

Dear Howard, Thank you for taking a moment to share your experience with us. I am very happy to see that our team delivered a great service during your stay! We look forward to welcoming you back to our hotel soon. Stay safe! Warm Regards Fabio Belletti Guest Service Manager

Prezado Sr. Muito obrigado por dedicar tempo compartilhando detalhes de sua experiência conosco. Esperamos ter a oportunidade de recebê-lo em breve para uma melhor experiência em nosso hotel! Atenciosamente,

J, Thank you for taking a moment to share your experience with us. I am very happy to see that our team delivered a great service during your stay! We look forward to welcoming you back to our hotel soon. Stay safe! Warm Regards Fabio Belletti Guest Service Manager

Olá, Obrigado por sua avaliação. Esperamos recebê-lo novamente em breve. Atenciosamente;

Hi Carolina, Thanks for your comments. Hope to guest you soon. Sincerely

Obrigado por dedicar tempo compartilhando sua experiência conosco. Seu comentário é muito importante para nós. Conte conosco para sua próxima hospedagem em São Paulo. Atenciosamente, Fabio Belletti Gerente de Atendimento ao Hóspede