Ratings based on 84 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york, ny.

The best hotel in São Paulo!

Posted Jun 29, 2014
We stayed here twice on the way in and out since we flew in to São Paulo. This hotel is beautiful. The staff is the most wonderful I have encountered especially the manager Hertha. The rooms were beyond clean. She went away and beyond for us making sure we were comfortable. The breakfast was absolutely divine even serving green juice! The location is pretty central, a short walk from all the great shops and restaurants. I have to say that my stay in São Paulo was pretty much perfect because of this incredible hotel!
5 out of 5
Recommended
for Everyone
by David

Excellent service

Posted May 23, 2014
Staff friendly and helpful. Attention to detail. Could not be better
5 out of 5
Recommended
for Business Travelers
by Rod from Boston

Nothing to complain about

Posted Jan 13, 2014 on Hotels.com
What can I say? This one of the better luxury botique hotels in Sao Paulo. Don't eat breakfast at this hotel if you're on a diet. The breakfast spread is the most extensive for a small hotel. Dinner at the restaurant was also good and reasonably priced. As a bonus, the hotel provides Havaiiana slippers for each guest and I gladly took mine home. Very good value for money which included both wireless Internet and breakfast. The only thing I didn't like was waking up at four o'clock in the morning and missing breakfast so we can catch our 7 a.m. flight.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 10, 2014 on Hotels.com
It is lovely and bright. The service was excellent and the staff spoke English. My stay was brief but I have stayed their on business two times.
5 out of 5
Recommended
for Couples
by Mike from San Diego, CA

Wonderful Experience at Porto Bay

Posted Dec 12, 2013 on Hotels.com
If you are looking for a beautiful boutique hotel in a prime area of Sao Paulo, look no further than L'Hotel Porto Bay. The service was EXCEPTIONAL. The front desk staff spoke perfect English, made wonderful recommendations for shopping and dining, and always made you feel like you were the only guest in the hotel. The room was beautifully kept, comfortable, and provided all the amenities you would expect in a hotel of this caliber, including flip flops in your size for visits to the spa. I would highly recommend this hotel.
5 out of 5
Recommended
by Jeff from Washington DC

Great hotel

Posted Dec 1, 2013 on Hotels.com
We stayed here two nights and really enjoyed the hotel. Free use of the spa tubs in the gym/sauna on the top floor was a real perk after a long day of travel.
5 out of 5
Recommended
for Everyone
by Christina C.

Breathtakingly beautiful service!!

Posted Nov 24, 2013
From the moment I walked in they offered me champagne, or whatever I wanted complimentary, and they went the extra miles for making it so pleasurable.I had a driver take me around to see the graffiti areas in a beautiful car..his name is Ariaz..mention my name Christina if you should ask for him..Room service was some of the best I've ever had!! I loved that hotel!!! Best Service Ever!! Book it fir your travels to Sao Paulo..it it's the safest hotel and everything is within walking distance!!!
5 out of 5
Recommended
for Families
by A verified traveler from Perth, Australia

Fantastic Service and great location

Posted Nov 23, 2013 on Hotels.com
12 of us went to São Paulo for a wedding from Australia and we had the most amazing time thanks to this hotel. The staff could not do enough for all of us, from organising suits to be pressed, ice for drinks, cars to be ordered - nothing was to much trouble. The hotel was delightful and the breakfasts were fabulous. We have no hesitation in recommending this hotel to anyone who visits São Paulo
5 out of 5
Recommended
by A verified traveler

Beautiful hotel, great staff and area!

Posted Nov 17, 2013 on Hotels.com
Stayed here for a wedding, the hotel is beautiful, the food amazing.... L
5 out of 5
Recommended
for Everyone
by Claudia from California

Posted Oct 23, 2013
Pros: Hotel staff was very helpful & accommodating. The fact that they spoke English was very helpful. The concierge, Carol was the best.