Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
96% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Good value for a 4-star hotel

Posted Jul 13, 2014
Stayed for 5 nights during the World Cup and was thoroughly satisfied with the accommodation and service. I did NOT experience any of the negatives mentioned in some other reviews (eg. slow hot water and low pressure, noisy fridges and traffic) and I was on the 26th floor! The view was amazing from up there and the room well appointed and importantly, clean. I can't say anything about the breakfast offered because I always ate out in the surrounding coffee shops. The hotel is located close to the centre and subway station, making it convenient for getting around. I wish I'd stayed here earlier in the month when I first came to São Paulo. Considering that I didn't spend much time in the hotel room during the day, I'd say that the rooms are big enough for what I generally need in a hotel; a good night's sleep and clean bathroom. The hotel staff were always polite and friendly. Many spoke English but that isn't a must for me when service is good. In this case, service was very good and this was even with all of the world cup chaos happening. I would stay there again without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Expensive, but lovely.

Posted Jul 9, 2014
Not the cheapest option, but worth it. Breakfast was good, hotel clean, staff helpful, good location.
1 out of 5
by A verified traveler

May in Sao Paulo

Posted May 24, 2014
Front desk people don't understand English. TV didn't work either.
5 out of 5
Recommended
by Freitas

This traveler left a rating score only Posted May 9, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Eduardo from San Jose, Costa Rica

Good location

Posted Apr 5, 2014
Pros: Location
Cons: TV. Only brazilian channels and didn´t work good nethier
Location: Great location. Good to Terraco Italia to 42 floor. Great view of Sao Paolo and great bar.
First time. Didn´t spend much time at the hotel. Only to sleep. In general, good room and good bed.
4 out of 5
Recommended
for Everyone
by Jay

Noche hotel downtown

Posted Apr 2, 2014
Nice, but it could be cleaner. TV only in Portuguese. It's a bit dangerous to walk outside at night.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 28, 2014 on Hotels.com
5 out of 5
Recommended
by Erin from Alexandria, VA

Posted Mar 10, 2014 on Hotels.com
Great hotel. My room on the 26th floor had spectacular views, the beds were comfortable, the bathroom was large, the room itself was very nice with good closet space. The concierge staff was friendly and helpful. The location is also pretty decent. Would absolutely stay here again.
1 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 3, 2014 on Hotels.com
3 out of 5
Recommended
by A verified traveler

Posted Feb 28, 2014 on Hotels.com
There was a power cut for a few hours in the evening, which was inconvenient