Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby Renato from Rio de Janeiro
Great People make diferencePosted Jul 29, 2013
The Hotel is well located, but THE point is the staff. Always thinking a head for your better stay. From the check in until the check out. Always people come first.
for Business Travelersby A verified traveler
Under renovation, but good location for businessPosted Jun 12, 2013 on Hotels.com
This location was absolutely prime for all of my business needs and the hotel staff were wonderfully nice and helpful. The breakfast is included in the room rate and offers a lot of good options. However, the hotel is in the process of being upgraded to the Raddison and it shows. While the room was liveable, it was generally dirty and outdated. There were stains on the carpet and on some of the sheets and the shower sounded like it was powered by a gas engine. You are really paying for location here. Hopefully it will be better once the renovations are complete.
Jan 23, 2013 by Ashley
We apologize for the problems you encountered during your stay with us while we are having renovations. We are attempting to ensure the hotel quality remains superb during this process, and we apologize if we were unable to uphold our usual quality during your stay. If you would like to discuss this further please contact the hotel directly at your earliest convenience.
for Business Travelersby Steve from New York, NY, USA
Business hotel near Faria LimaPosted Apr 5, 2013
Pros: Good Pool not busy in morning for exercise.
This is a good hotel in the Faria Lima area, Breakfast is nice with large variety of fresh fruits and cold meats. Hot food is basic but fine. Has Nice indoor 25m Pool, that is good for exercising. could do with more pool maintenance. Gym is small and some of the machines need maintenance but overall pretty OK
for Business Travelersby Edward
Decent business hotelPosted Feb 6, 2013 on Hotels.com
The Park Suites ITC was decent and clean with a good pool. The room service was a bit lacking after 10p as were the options for breakfast in the morning but, all in all, I had a clean (if a bit dated) room, working internet and was able to sleep soundly.
for Business Travelersby Mark
Posted Feb 1, 2013 on Hotels.com
Good location for my business needs. Hotel was clean, efficient and met my needs for a business trip
for Business Travelersby John from US
Good location, ok price, poor maintenancePosted Jun 25, 2012
Pros: Location, value
Cons: Utilities Maintenance, very few staff speaks English, poor wireless coverage and reliability
Location: good location for business
My reservation was messed up, they didn't reserve me room I wanted (king bed). Hotel is in a great location, it is clean and ok price. The negatives are: staff barely speaks any English (with some exceptions), air conditioning was broken and they were unable to fix it, TV remote was also broken. Wi-fi service is poor, it is up/down several times a day.
for Everyoneby John
Good location, needs some renovationPosted Apr 30, 2012
Cons: Staff does not speak english
Location: Great location
Overall the hotel was very conveniently located in business district of Sao Paulo. Room was OK, not great similar to other hotel chains. Loud air-conditioning. The staff does not speak any English except the receptionist. Therefore, it is quite hard to order a meal or tell your room number if you don't speak Portuguese.
Not Recommendedby A verified traveler
Nice exterior, run down roomsPosted Oct 26, 2011 on Hotels.com
The location was convenient but the room was rundown. The bathroom was extremely small and outdated, and the bed was so hard I could barely sleep.
Recommendedby A verified traveler from Davie, Florida - USA
Posted Sep 13, 2010 on Hotels.com
Recommendedby A verified traveler from London
Would stay againPosted Apr 10, 2009 on Hotels.com
A little out from the central area, but no problems. Helpful staff, Nice outdoor pool and a huge heated indoor pool. Great! Food good too.