Ratings based on 11 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
for Familiesby Maryellen from USA
close to familyPosted Dec 3, 2013 on Hotels.com
Our stay was very nice. Everything was clean and ready. Check-in was a breeze. We really just needed a good nights sleep and that we did get, and woke up to a very lovely breakfast buffet before our travels to the US. Thank You!
by Peggy from New York
Great location but hotel needs work.Posted Sep 5, 2013
Pros: Location. Hotel restaurant is very good - French and they make souffles, one of my favorites.
Cons: Plumbing, plumbing and plumbing
Location: Nice Japanese restaurant across the street. ATM and convenience store half a block away in the gas station. Upscale shopping around the corner.
The hotel is very well located for shopping and restaurants but I was disappointed in the room. The hotel has recently been renovated but this is not entirely a plus. The plumbing is awful. I literally had to flush the toilet 4 or 5 times every time in order to get a small piece of paper to go down. (The maintaince man they sent when I complained, rolled his eyes and made it clear that that was just the way the plumbing worked. And I verified that the plumbing in the public areas of the hotel was no more efficient.) The kitchenette is nice but there are no plates, no silverware, not even a spoon to stir the sugar in your coffee. The chair in the room was very uncomfortable. I was told new chairs have been ordered. I took to reading in the public mezzaine where there was a nice, comfy couch. There are lots of better options in the area.
for Business Travelersby A verified traveler
Unbeatable location, affordable & clean hotelPosted Aug 14, 2013 on Hotels.com
Located in the beautiful Jardins Paulista neighborhood, this hotel should be a go-to for anyone in need of a clean and functional landing pad in this chic area. Even includes a kitchenette! Only complaint was the shower/bathroom area, which could benefit from a remodel (which I believe, is actually in progress). Delicious buffet breakfast--a bonus in a neighborhood where a coffee and breakfast sandwich could set you back $20USD.
for Everyoneby A verified traveler
Nice place, bad foodPosted May 27, 2013
Well located, good staff. Bad food. Poor breakfast, the glasses were dirty.
Recommendedby A verified traveler
Posted Dec 30, 2011 on Hotels.com
for Couplesby Lyndsay from Miami
Quality Suites - almost therePosted Jun 29, 2011
This hotel claims to be a 4-star - we would call it a 3-star in the USA. Pros: location, around the corner from the Oscar Freire shopping street; large rooms with separate sitting areas; kitchenette. Cons: nothing in the kitchenette to cook with, cannot make coffee, etc; outdated bathrooms; elevators take forever; breakfast is basic and there's not enough room for the number of guests so there are always people queuing; not enough staff for check-in and check-out. The staff who are there are very good, but they need more of them.
Recommendedby JD from Jersey City, NJ
Good deal, good location...Posted Feb 17, 2011
I was pleasantly surprised by the hotel and its location.
by A verified traveler
Posted Oct 31, 2010 on Hotels.com
Recommendedby A verified traveler
Posted Aug 30, 2010 on Hotels.com
Recommendedby A verified traveler from London
Great Hotel, Excellent LocationPosted Jan 27, 2010
I picked the Quality Suites on the basis of previous reviews, and honestly - couldn't be happier with the choice. The hotel is bang in the middle of the upmarket shopping are Jardins - similar to London's Bond Street. Porters were there to help with luggage and check in couldn't have been easier. I was given a very large room on 17th floor with balcony (all rooms 13th and above) - well furnished with sofa, large plasma TV and kitchenette. Breakfasts buffets were always good with lots of fresh fruit and a wonderful view overlooking the small garden. The only slight downside was the quality of room service, which I tried once and would avoid in future. All in all, a great value hotel and a nice stay.