Ratings based on 30 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from MG Lisbon
Well located at center Sao PauloPosted Jul 20, 2014
Terrible experience when arrive and in the check in they try an 1am get a provision of my credit card of 21000Real and was denied, because of the dimension of the transaction and the hour. The what a provision for 7 nights and i ask them to divide and they said no "Hotel Rules" I almost canceled my stay. Very bad experience After that everything was great, the concierge was one of the best of ever
for Business Travelersby A verified traveler
Posted May 15, 2014 on Hotels.com
for Business Travelersby JJ from Dallas
Worst wi-fi of any hotel worldwidePosted Apr 9, 2014 on Hotels.com
Hotel guests chat among themselves as to what a joke this hotel's wi-fi is. I had no choice but to connect my laptop to my cell's 3G tethered connection -- on international roaming. Worse yet, their joke of a wi-fi service is not even included in the hotels.com rates. This is so unfortunate because otherwise hotel is awesome, but really ... who can stay at a business hotel nowadays when you know you will be completely cut off from the Internet?
Recommendedby Cora from NYC
Lovely lobby and servicePosted Mar 11, 2014 on Hotels.com
The Tivoli was a great experience - the lobby, pool, and restaurants are wonderful. The concierge was very helpful recommending restaurants and nightlife. The only downfall was the rooms are clean, but need to be renovated. The lobby is beautiful and a bit deceiving when you get into the room and the decor is from the 90s. The bathroom has a tub shower (unusual for a modern hotel these days) and just needs a facelift. Another person we traveled with needed to be moved because her air conditioner did not work. Overall it was wonderful and clean - just not the modern room look you'd expect from the lobby.
for Everyoneby A verified traveler from new york ny
Excellent service!Posted Mar 9, 2014
Beautiful hotel and the staff was very helpful. Gave wonderful restaurant and nightlife recommendations. Rooms were a little outdated and air conditioning did not work below a certain point.
for Couplesby Mr Delia from Florida
Dissatisfied costumersPosted Jan 28, 2014 on Hotels.com
Over rated, nothing special for the price. Our car got messed with in car park. In the morning it stunk of fish and the electronic key was broken. Someone took to the street market to buy some dinner! Crazy people! One night and only! never again...
Recommendedby A verified traveler
Posted Jan 26, 2014 on Hotels.com
for Business Travelersby John D. from San Francisco
Posted Jan 2, 2014 on Hotels.com
Stunning property .. excellent service
Recommendedby John from San Francisco
Sao Paulo optionsPosted Dec 31, 2013 on Hotels.com
Beautiful property, lovely staff
for Business Travelersby 46603167 from Sao Paulo
Nice Hotel, Narrow Minded ManagementPosted Nov 22, 2013 on Hotels.com
The place is stunning, the rooms, the food, everything is amazing, but then you notice, how they start charging you for all kinds of so called "extra's" and you see that despite the awesome Hotel, they get people back up with their constant penalizing you for any services used. Charges for internet/breakfast/gym, soon, they will start charging for breathing the air too.