Ratings based on 32 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Boston
Great location, great service.Posted Aug 25, 2014
Pros: Almost everything was well done.
Cons: The food in the restaurant in the 23rd floor can be improved.
Location: Very well located.
Tivoli is well located in Jardins in Sao Paulo. The location is great. The hotel is nice, comfortable, the staff is helpful. The main restaurant in the 23rd floor that showcase Spanish cooking was a disappointment. Overpriced with food below par. I will not repeat the restaurant but will repeat the hotel.
for Everyoneby A verified traveler from MG Lisbon
Well located at center Sao PauloPosted Jul 20, 2014
Terrible experience when arrive and in the check in they try an 1am get a provision of my credit card of 21000Real and was denied, because of the dimension of the transaction and the hour. The what a provision for 7 nights and i ask them to divide and they said no "Hotel Rules" I almost canceled my stay. Very bad experience After that everything was great, the concierge was one of the best of ever
Recommendedby A verified traveler
Posted May 31, 2014 on Hotels.com
for Business Travelersby A verified traveler
Posted May 15, 2014 on Hotels.com
for Business Travelersby JJ from Dallas
Worst wi-fi of any hotel worldwidePosted Apr 9, 2014 on Hotels.com
Hotel guests chat among themselves as to what a joke this hotel's wi-fi is. I had no choice but to connect my laptop to my cell's 3G tethered connection -- on international roaming. Worse yet, their joke of a wi-fi service is not even included in the hotels.com rates. This is so unfortunate because otherwise hotel is awesome, but really ... who can stay at a business hotel nowadays when you know you will be completely cut off from the Internet?
Recommendedby Cora from NYC
Lovely lobby and servicePosted Mar 11, 2014 on Hotels.com
The Tivoli was a great experience - the lobby, pool, and restaurants are wonderful. The concierge was very helpful recommending restaurants and nightlife. The only downfall was the rooms are clean, but need to be renovated. The lobby is beautiful and a bit deceiving when you get into the room and the decor is from the 90s. The bathroom has a tub shower (unusual for a modern hotel these days) and just needs a facelift. Another person we traveled with needed to be moved because her air conditioner did not work. Overall it was wonderful and clean - just not the modern room look you'd expect from the lobby.
for Everyoneby Rachel from new york ny
Excellent service!Posted Mar 9, 2014
Beautiful hotel and the staff was very helpful. Gave wonderful restaurant and nightlife recommendations. Rooms were a little outdated and air conditioning did not work below a certain point.
for Couplesby Mr Delia from Florida
Dissatisfied costumersPosted Jan 28, 2014 on Hotels.com
Over rated, nothing special for the price. Our car got messed with in car park. In the morning it stunk of fish and the electronic key was broken. Someone took to the street market to buy some dinner! Crazy people! One night and only! never again...
Recommendedby A verified traveler
Posted Jan 26, 2014 on Hotels.com
for Business Travelersby John D. from San Francisco
Posted Jan 2, 2014 on Hotels.com
Stunning property .. excellent service