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Reviews of Transamerica Paradise Garden

4 out of 5
Transamerica Paradise Garden
Rua Sampaio Viana, 425, São Paulo, SP

Reviews

9.0

Wonderful

Rating 10 - Excellent. 206 out of 357 reviews" "
Rating 8 - Good. 118 out of 357 reviews" "
Rating 6 - Okay. 17 out of 357 reviews" "
Rating 4 - Poor. 10 out of 357 reviews" "
Rating 2 - Terrible. 6 out of 357 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice local eateries. Would book a stay here anytime.
Stayed 2 nights in Mar 2024
Response from Simone Soares - Gerente Geral on Apr 1, 2024
Prezado Sr. Luis,Foi um prazer recebê-lo e agradecemos seu comentário.Suas impressões são muito importantes para nós e estaremos sempre à disposição para recebê-lo. Conte conosco!Simone Soares - Gerente Geral

6/10 Okay

Nathan

Stayed 1 night in Dec 2023
Response from Simone Soares - Gerente Geral on Dec 29, 2023
Prezado Sr. Nathan.Foi um prazer recebê-lo e agradecemos sua avaliação. Suas impressões são muito importantes para nós e estaremos sempre à disposição para recebê-lo. Conte conosco!Simone Soares - Gerente Geral

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We really enjoyed our stay overall. The apartments were very big and included a washer, full kitchen, two bathrooms, and two bedrooms. There is a nice cafe across the street and other food sources within a short walk. The breakfast at the hotel was ok. The staff was excellent, especially Carlos. They were extremely friendly and attentive. Unfortunately, parts of the city lost power for three days during our stay and this impacted the hotel as there was no power in our rooms for these days. We were very surprised that the hotel did not provide any compensation, even a small compensation, for this loss. They stated that they did not need to because of their reservation policies. I think this was a poor management decision in relation to customer service, but not at all the fault of the employees at the hotel. As mentioned, they were excellent.
Stayed 1 night in Nov 2023
Response from Simone Soares - Gerente Geral on Nov 21, 2023
Dear Guest,We sincerely apologize for the power interruption due to the severe storm that hit the city of São Paulo. We understand how frustrating and inconvenient it is to be without power, and we deeply sorry for the inconvenience caused by this misfortune of nature.The unexpected storm caused significant damage to the electrical network, leading to the interruption of power supply for an indefinite period. Teams from the company responsible for energy distribution, ENEL, worked for more than 24 hours to rebuild the lines destroyed by the storm.We take measures to serve everyone in the best possible way, we have employees from our 24-hour maintenance team to operate our generator that serves common areas and elevators, we provide sockets for charging electronics at our reception and we offer our breakfast in a bakery in in front of the hotel, aiming to provide fresh and quality products. However, we do not want to minimize the inconvenience this has caused you and other guests. We would like to have the opportunity to welcome you back to our hotel and reverse the bad impression.Count on us for new opportunities when you are in São Paulo. Yours sincerely, Simone SoaresGeneral manager

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated both the location’s cleanliness and convenience. The staff were the best! Always quick to help assist and super friendly. They always acted excited to see us again. Highly recommend.
Stayed 3 nights in Oct 2023
Response from Simone Soares - Gerente Geral on Oct 18, 2023
Dear Mr. Andrew, We are pleased to know that we were able to meet your expectations regarding the services provided. We seek continuous improvement to provide the best to our guests. It will be a pleasure to welcome you again in the near future. Simone Soares - General Manager

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with free valet parking.
Stayed 1 night in Dec 2021

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Experiencia excelente: muy buen departamento, todo limpio y en perfecto estado y funcionamiento. Incluso el desayuno es apto vegano y celíaco, pues sirven regularmente miso, arroz, batata, tofu.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Francianne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The place is huge, comfortable and clean. We loved it!! Breakfast was great as well.
Stayed 1 night in Nov 2021

8/10 Good

Lilian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Não é ruim mas já foi melhor
Já havia me hospedado antes e a experiência tinha sido melhor. Acho q no site deveriam explicitar o uso limitado da academia, a piscina que está fechada, a cozinha que só é equipada diante de solicitações. Meu quarto nao tinha papel higienico, faltaram toalhas e havia vazamento no banheiro. Tivemos problemas mas foram resolvidos com boa vontade pela equipe. Fizemos reclamacao pelo barulho da obra no ap ao lado e eles disseram que iriam parar pois nao era o dia permitido para reforma. A equipe é solícita e atenciosa mas acho q o pelo valor pago poderia ficar num lugar melhor. Acho desnecessária a quantidade de plastico embalando pratos talheres toalhas e todos os utensílios. Mesmo com a pandemia poderiam achar solucoes mais sustentáveis ou cada hospede que lave seus pratos se sentirem-se inseguros. Sinto pena das pessoas na cozinha embalando cada pão um a um. E a quantidade de lixo gerada é surreal.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre quando estou em São Paulo , fico hospedado nesse hotel. Muito bem localizado e com um atendimento diferenciado, me sinto em casa.
Stayed 5 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
front desk receptionist was rude
Front desk receptionist was extremely rude and arrogant. The room he put me into was extremely old w/ carpet when I've only stayed in the newer rooms. Its my 4th time staying at this hotel and I will never return. Wifi is horrible as well.
Stayed 2 nights in Sep 2020

10/10 Excellent

julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom
staff maravilhoso, principalmente as senhoras da limpeza.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2020
Response from Simone Soares - Gerente Geral on Apr 3, 2020
Prezado, Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Simone Soares - Gerente Geral

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Simone Soares - Gerente Geral on Apr 3, 2020
Prezado, Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Simone Soares - Gerente Geral

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Simone Soares - Gerente Geral on Apr 3, 2020
Prezado, Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Simone Soares - Gerente Geral

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean with balcony.
Short stop over on a way to Rio. Great location to city center nice and comfortable Hotel with balcony.
Stayed 3 nights in Jan 2020
Response from Simone Soares - Gerente Geral on Jan 28, 2020
Dear Mr. Mark, We are pleased to know that we have managed to meet your expectations regarding the services provided and the warmth of our team. We seek continuous improvement to provide the best for our guests. It will be a pleasure to welcome you again in the near future. Simone Soares - General Manager

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Simone Soares - Gerente Geral on Jan 28, 2020
Caro Sr. Walter, Temos o prazer de saber que conseguimos atender às suas expectativas em relação aos serviços prestados e ao calor de nossa equipe. Buscamos a melhoria contínua para oferecer o melhor para nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Simone Soares - Gerente Geral

10/10 Excellent

Craft

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Simone Soares - Gerente Geral on Jan 28, 2020
Caro Sr. Craft, Temos o prazer de saber que conseguimos atender às suas expectativas em relação aos serviços prestados e ao calor de nossa equipe. Buscamos a melhoria contínua para oferecer o melhor para nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Simone Soares - Gerente Geral

8/10 Good

Veschini

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room for improvement.
Transamerica upgraded us so we had an apartment. The staff are friendly but not all speak English. Thankfully we had google translate. The public areas are modern and well maintained. Our apartment was tired and in desperate need of renovation. Location to Paulista Avenue is good. Residential neighborhood so a quiet area.
Stayed 3 nights in Dec 2019
Response from Simone Soares - Gerente Geral on Jan 28, 2020
Dear Mr. Veschini, We are pleased to know that we have managed to meet your expectations regarding the services provided and the warmth of our team. We seek continuous improvement to provide the best for our guests. It will be a pleasure to welcome you again in the near future. Simone Soares - General Manager

10/10 Excellent

Carlos, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious with a full kitchen, washer/dryer and a spare bedroom. The staff was incredibly kind and really went out of their way to meet my needs. My only complaint - and it may have been a quirk of my bedroom in particular - is the noise. It was only audible from one room but I had to listen to my neighbor snoring [very loudly] night after night
Stayed 4 nights in Dec 2019
Response from Simone Soares - Gerente Geral on Jan 28, 2020
Dear Mr. Carlos, We are pleased to know that we have managed to meet your expectations regarding the services provided and the warmth of our team. We seek continuous improvement to provide the best for our guests. It will be a pleasure to welcome you again in the near future. Simone Soares - General Manager

4/10 Poor

Gurpreet, Manhattan

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The good: the property has microwave, utensils, washer/dryer and two bathrooms. Property is clean. The bad: bedroom is too small; there is no window in the bedroom or the bathrooms. Bedroom felt claustrophobic. the office space is useless. Although it is a large area the useable area is less and overall design poor. The ugly: too much noise! Clearly hear all the neighbors. Didn’t get any sleep. The internet never worked. I made repeated requests to the staff but the wifi kept on getting disconnected after every one or two minutes. Tried different devices but the problem remained.
Stayed 1 night in Nov 2019

8/10 Good

Xoua

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The localization is excellent, close all you need. The staff is amazing. The room is excellent. Cover parking lot with valet and additional coast. Good breakfast. Of course when I return to Brazil I’ll use the same hotel.
Stayed 10 nights in Aug 2019
Response from Manager on Sep 5, 2019
Dear Guest, We are pleased to hear that we have been able to meet your expectations for the service and friendliness of our staff. We seek continuous improvement to provide the best for our guests. It will be a pleasure to welcome you again in the near future. Simone Soares - General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍 We were with 4 people. Great to be in an apartment in the hotel, with great facilities. It was home away from home. The hotel provided an extra bed, because we were with 2 couples and naturally wanted to stay together. Breakfast was ok. 👎 without my knowledge the hotel had booked a single room. While I request an extra bed in the 2 room apartment , 6 months before. At check-in, it was promised that the extra room would be canceled. Eventually I had to arrange it myself with the costom service from Expedia. Great help from Expedia. But since Expedia's commitment for refund on July 11, I am still waiting for the refund.
Stayed 10 nights in Jul 2019

6/10 Okay

HS

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is incredibly friendly and helpful, but the apartment conditions are poor and not very clean. I had leaking problems with the suite bedroom toilet and washing machine. My nextdoor neighbor was loud during weekdays past 10pm too, which was awful, especially because I was on business.
Stayed 15 nights in Jun 2019
Response from Fernando Amaral- Gerente Geral on Jul 4, 2019
Dear We appreciate your feedback and we would love to have matched your expectations better. We regret any inconvenience and will check each of the items cited, especially in the apartment in which it was, because the observations referring to most items is not recurring. We will always be on hand and emphasize the importance of having it with us again, even to reverse the bad impression. Count on us! Fernando Amaral-General manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Fernando Amaral on Jun 23, 2019
Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Fernando Amaral - Gerente Geral

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was close for maintenance and I only found it out when I went to the pool
Stayed 1 night in Jun 2019
Response from Fernando Amaral on Jun 22, 2019
Dear It was a pleasure to welcome you. I would like to ask our sincere apologies for the inconvenience. That's not our standard of quality. We'll take all your observations into consideration so we can work on possible enhancements. We hope to welcome you soon so that the bad print is reversed. Fernando Amaral- General manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - near Rua Oscar Freire and Av. paulista - and very quiet (we had a room with a 5 on the end which overlook the courtyard so no street frontage). Big rooms with cooking and laundry facilities. Acceptable buffet breakfast. Only moan would Be the age of the cutout and furniture- due a renovation.
Stayed 3 nights in Apr 2019
Response from Fernando Amaral- Gerente Geral on Apr 30, 2019
Dear, It was a pleasure to welcome you and we appreciate your comments, with compliments and comments. We are happy to know that it values the quality of our service, general infrastructure and facilities. Your impressions are very important to us and we will always be on hand to welcome you. Count on us! Fernando Amaral - General Manager

2/10 Terrible

Maria, florida, us

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Impossible to communicate with the management about the issue.
Stayed 2 nights in Mar 2019
Response from Fernando Amaral on May 18, 2019
Dear Maria, I am really sorry not to be able to have a chance talkking. Please, contact me on rcparadise@transamerica.com.br and if you had any problem during your stay at our hotel apologise me. Gerneral Manager - Fernando Amaral

10/10 Excellent

Verified traveler

Stayed 6 nights in Mar 2019
Response from Fernando Amaral on May 16, 2019
Prezado Sr., Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Fernando Amaral - Gerente Geral

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent! Attentive staff, very clean and great variety breakfast. Only wish the restaurant will be open at night also.
Stayed 6 nights in Mar 2019
Response from Fernando Amaral on May 16, 2019
Dear, It was pleasure for us to have you here at our hotel. We look forward to have you soon. Thanks a lot to choose us. Fernando Amaral - General Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is extremely safe, and everyone is so nice and friendly including the other guests staying there. Its truly an amazing place. I was really impressed with the size of the room, and how clean it was. The balcony is amazing to relax on at night with nice city views. Walking distance of supermarkets, and driving distance to many nice places in the local area such as the Ibirapuera park. Im truly glad I chose this place, it is a gem!
Stayed 11 nights in Jan 2019
Response from Gerente Geral on Apr 30, 2019
Prezado Hospede, Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Fernando Amaral - Gerente Geral

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Rooms and restaurant needs a renewal on installations
Stayed 3 nights in Jan 2019
Response from Fernando Amaral - Gerente Geral on Mar 18, 2019
Prezado, Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Fernando Amaral - Gerente Geral

8/10 Good

mee young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2019
Response from Fernando Amaral - Gerente Geral on Mar 18, 2019
Prezada Sra, Young, Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Fernando Amaral - Gerente Geral

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for price paid
not fancy, but does the job. decent bfast, great location off avenida paulista. u wont be wowed, but not disappointed either
Stayed 3 nights in Dec 2018
Response from Fernando Amaral- Gerente Geral on Jan 11, 2019
Dear Mr. We are pleased to know that we have achieved your expectations regarding the services rendered and cordiality of our staff. We seek continuous improvement to provide the best to our guests. It will be a pleasure to welcome you again in the near future. Fernando Amaral -General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Fernando Amaral - Gerente Geral on Dec 12, 2018
Prezado, Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Fernando Amaral - Gerente Geral

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018
Response from Fernando Amaral on Nov 21, 2018
Prezado, Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Fernando Amaral - Gerente Geral

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Nov 2018
Response from Fernando Amaral on Nov 21, 2018
Prezado, Ficamos satisfeitos em saber que conseguimos alcançar suas expectativas em relação aos serviços prestados e cordialidade de nossa equipe. Buscamos o aperfeiçoamento contínuo para proporcionar o melhor aos nossos hóspedes. Será um prazer recebê-lo novamente em um futuro próximo. Fernando Amaral - Gerente Geral

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Perfect for a long stay!
It's a excellent flat, especially for a long stay. Close to office and companies. Breakfast could have more options.
Stayed 2 nights in Jun 2018
Response from Fernando Amarao - Gerente Geral on Jul 14, 2018
Dear Mr. Jose, We are very happy to hear you had a good experience in our hotel and expect to have you back once again in the future! Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Carole, Sparks, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, safe location.
Very satisfied with our stay and experience at the hotel. The room was clean, comfortable and had all we needed. The staff were wonderful, friendly, very helpful and accommodating. Would definitely stay again.
Stayed 8 nights in Oct 2017

10/10 Excellent

Heitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Clean, spacious and comfortable stay. No complaints from us! Great area as well.
Stayed 1 night in Jul 2017

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jardins area standby with good food
Practical hotel with good service and food

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small apartments lend comfort and quiet
Very nice and safe neighborhood, with well-planned and designed rooms. The breakfasts are balanced and tasty.

4/10 Poor

Trevor, Burbank

Disliked: Cleanliness, staff & service, property conditions & facilities
Lots of amenities but smelly room/bad internet.
I stayed there for three nights recently. When I arrived at night the hotel staff was helpful and courteous. My room was big and well stocked with features. The room itself though smelled funky and the internet was a bit of an issue. Overall it was a good neighborhood in Sao Paulo but there was also a bunch of local resident condominiums in the same building and when I awoke the person next door was doing some kind of remodeling with a saw and a hammer that kept me from getting rest. The staff during the day was much less personable and made me feel as if it were an issue for English speaking Americans to feel at home,that was my impression. It was a reasonable price if you need a kitchenette and all the other amenities but I had just stayed three nights at the Renaissance and that was like a hotel experience in a far away place should be. Also there was only an air conditioner in the bedroom that did not cool the rest of the apartment. The internet thing was a real let down as we all understand how wifi can be a great asset in a far away land. I give it a 4 out of ten.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condo style hotel in nice neighborhood
My "room" wasn't so much a standard hotel room, as a small condo. I had a kitchen, a washer/dryer, two bathrooms, an office, a master bedroom, a balcony, and a small living room. All that said, it wasn't an enormous amount of space, but certainly more than enough for a comfortable three night stay. The building itself is quite attractive and I believe part of it is occupied by long term or full-time residents. There were a few minor problems--for instance, a shower that flooded the bathroom floor a bit, but mostly everything was in good condition. The staff was friendly and professional. WiFi had a few problems, but mostly worked well. The hotel is in Paraiso, which is immediately to the south of the attractive Jardins neighborhood. Many restaurants pretty close by, and I felt safe walking around the area even at night. The main part of Jardins is perhaps 30 minutes away on foot, but the Ibirupeura Park is only 20 minutes away. The hotel gym looked ok, but was mostly treadmills--better to just run to and around the park.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment building suites
Apartment building which sublets the rooms, yet with full hotel services. The result is a very quiet operation with essentially no traffic in the lobby.