Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Family rooms are great

Posted Jun 6, 2014
Our stay at Sapa Elegance was very nice. The staff were extremely helpful and the family room that sleeps 4 was perfect for us. The location is out of the hustle but still convenient to get everywhere easily. Breakfast was simple but yummy! I recommend to stay 2 or 3 nights at least in Sapa. I could've stayed a week easily.
5 out of 5
Recommended
for Getaway With Friends
by Lance from Utah

Great staff, great location, great experience

Posted May 13, 2014 on Hotels.com
Really kind staff. They helped us with several other travel arrangements. They had a washroom to use prior to our trek. Laundry was great. Good experience. Highly recommended.
4 out of 5
Recommended
by AHBH from Sydney

Great location +beautiful scenery, no lift though!

Posted Apr 29, 2014 on Hotels.com
The hotel is simple and comfortable, a great location in the middle of town with friendly and helpful staff. It is up a small hill and then has no lift (we were staying on the 5th floor) which after a day of trekking is a little tiring. However the view from our bedroom balcony was certainly worth the few extra steps!
4 out of 5
Recommended
for Everyone
by Jennie from Sydney

Nice hotel close to everything, Quiet,

Posted Apr 28, 2014
Pros: Friendly , helpful staff. Quiet hotel.
Cons: Only small thing, but no flat toast for "eggs on toast", only large, long rolls provided. Omelettes etc included in room rate excellent
Location: Good location, close walking distance to town square, restaurant strips and shopping.
Excellent service. Staff very helpful with all requests. Assistance with phone calls, bookings and extra services. Stairs to rooms and small hill to hotel from main drag, No A/C but fans provided Lovely room with comfortable bed (not too hard), safe, great shower. Shuttle bus didnt take us up the small hill. Suitcases could be a problem for some.
3 out of 5
Recommended
for Families
by Suzanne from Lake Forest, CA

Nice hotel, closed to town, and shops.

Posted Jul 27, 2013
Pros: Beautiful, cleans, and cutes.
Beautiful small town, interesting people to see and enjoyed beautiful sceneries.
3 out of 5
Recommended
for Couples
by Angie from Singapore

Posted May 17, 2013 on Hotels.com
Rooms were clean enough. Breakfast wasn't served in a buffet style and is limited to 1 serving so it was not so enjoyable. Service staff was just average. Not the best we received in vietnam.
5 out of 5
Recommended
by Patricia C

good hotel

Posted Feb 25, 2013 on Hotels.com
I recomend this location. Irs clean, good location and the front desk is nice,
5 out of 5
Recommended
for Getaway With Friends
by jsallabank

lice place to stay

Posted Sep 27, 2012 on Hotels.com
This is a very pleasant small hotel slowly being extended/ The staff were very helpul and the hotel is 5 minute walk from the market. A nice touch... as we left the reception asked to see our passport. Why? Just to make sure you have not left them behind.
4 out of 5
Recommended
for Everyone
by Summi from Sydney NSW, Australia

Hotel in a great location.

Posted Jul 3, 2012
Pros: Location
Location: Australia
The hotel was close to town and various restaurants. Rooms were very spacious.
5 out of 5
Recommended
for Getaway With Friends
by Jane

BEST.VIETNAM.HOTEL.EVER

Posted May 3, 2012 on Hotels.com
We arrived at 6:30am by overnight train from Hanoi and the town was misty/cold. The hotel is across from Sapa church, everything is w/n walking distance. The hotel was full so we couldn’t check in that early. But the receptionist let us use their lobby bathroom to freshen up and held our bags while we checked out the town. A room was ready for us by 11am. The hotel opened about 1yr ago so their rooms are one of the cleanest and modern looking in all of Vietnam. The décor is colorful, charming and each room comes with a balcony overlooking Sapa. The beds are very comfortable, comforters are thick, high quality sheets and bathrooms have a walk-in glass shower! Towels were arranged in animal designs on the bed. The breakfast was simple, but it was free, filling and tasted good. You get 1 food item (pho, pancakes or eggs) and 1 drink. If you want to do laundry, ask the hotel or you can wash your clothes and hang them up to dry on the roof. It gets sunny and hot in Sapa around 11am, temps reach about 85F. Service was superb. The receptionist was very knowledgeable. She recommended places to see and rented us a motorbike for $8 a day and enabled us to cover the entire city in 1 day. After we checked out, they held our luggage for the day while we went hiking. Then they let us shower prior to connecting to our overnight train. The hotel arranged a minibus to take us to Lao Cai station for $3pp. This is a wonderful place to stay!