Front of property

Reviews of Daiwa Roynet Hotel Sapporo Susukino

3.5 out of 5
Daiwa Roynet Hotel Sapporo Susukino
2-1 Minami 4-jo Nishi 1-chome Chuo-ku, Sapporo, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 1005 reviews" "
Rating 8 - Good. 375 out of 1005 reviews" "
Rating 6 - Okay. 64 out of 1005 reviews" "
Rating 4 - Poor. 15 out of 1005 reviews" "
Rating 2 - Terrible. 6 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Chin Pang TImothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Susukino. Walkable to Nijo as well as Pole Town and the new Cocono shopping mall. Two subway stations close by, and not far from the airport limousine stop.
Stayed 2 nights in Dec 2023

8/10 Good

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could open window for fresh air
Stayed 1 night in Oct 2023
Response from ダイワロイネットホテル札幌すすきの on Nov 11, 2023
Thank you for staying our hotel.I am glad that you had a comfortable stay.I am looking forward to see you again.Thank you

8/10 Good

OW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will there for 4 nites. The first day we check in and realized the air con is not cold. Contacted the floor manager and he immediately came to check. As all the non smoking room are fully booked, my husband suggest we stay one nite and see. The floor manager make the initiative to follow up with us the next day to check on the room. Very prompt service by the floor manager. 👍👍👍 Approached the reception to book a cab to Sapporo station and also got to check on the bus stop location to Onsen. The guy staff in his 50 very prompt and helpful in providing the information and service to me. Will recommend to friends 👍👍
Stayed 4 nights in Oct 2023
Response from ダイワロイネットホテル札幌すすきの on Nov 11, 2023
Thank you for staying our hotel.We apologize for the inconvenience in air conditioner.Thank you for all the compliments to the our staff and you recommend our hotel for your friends.I am looking forward to see you again.Thank you.

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Location and price
Stayed 1 night in Oct 2023

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and felt welcome
Stayed 2 nights in Oct 2023
Response from Daiwa Roynet Hotel Sapporo Susukino on Oct 29, 2023
Thank you very much for staying at Daiwa Roynet Hotel Sapporo Susukino.All of our staff are glad to hear that you enjoyed your stay with us. We will continue to work hard every day to ensure that everyone can relax in peace and comfort.looking forward to your next visit.Thank you.

8/10 Good

Zhihao Geo, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: convenient to everywhere. Parking is easy. Plenty of food options
Stayed 2 nights in Sep 2023
Response from Daiwa Roynet Hotel Sapporo Susukino on Oct 29, 2023
Thank you very much for staying at Daiwa Roynet Hotel Sapporo Susukino.We are glad to hear that you were satisfied with the location, etc. Please use us again on another occasion.Thank you.

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient walking distance to attractions like Nijo Fish Market, Tanukikoji shopping arcade, and Susukino train station. Many dining options. Little further walk to Odori Park (or catch the commuter subway line, exit is 1/2 block from hotel). Excellent value and amenities for the price.
Stayed 7 nights in Sep 2023
Response from Daiwa Roynet Hotel Sapporo Susukino on Oct 29, 2023
Thank you very much for staying at Daiwa Roynet Hotel Sapporo Susukino.We are glad to hear that you were satisfied with the location, etc. Please use us again on another occasion.Thank you.

8/10 Good

Kathy

Stayed 1 night in Jun 2023

10/10 Excellent

Rusty

Stayed 3 nights in Jun 2023

8/10 Good

Chin Teck

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2023

8/10 Good

Chin Teck

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Plenty of eateries around.
Stayed 3 nights in May 2023

10/10 Excellent

YAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to subway. Access to a lot of restaurants. Great place to stay.
Stayed 4 nights in May 2023

10/10 Excellent

Aaron

Traveled with partner
Great service with clean rooms
Stayed 6 nights in May 2023

10/10 Excellent

Yin Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good especially the location. Will Consider stay in this hotel again in the future.
Stayed 7 nights in May 2023

10/10 Excellent

Hui Hui

Liked: Cleanliness, staff & service, property conditions & facilities
A new and comfortable hotel with considerable-size room. Near lotsa good eating places and shopping area in Susukino
Stayed 3 nights in May 2023

8/10 Good

Jacqueline Jade

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth what I paid (>S$300 for 1 night) but the room was comfortable and it’s still walkable to the shopping street and Nijo market.
Stayed 1 night in May 2023

10/10 Excellent

Beng seong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Poo Gek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Noriko

Stayed 5 nights in Feb 2023

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size rooms and good location
Stayed 4 nights in Feb 2023

10/10 Excellent

tanya, Sanjose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with a nice set up , and its safety. Breakfast with varieties of Japanese and western styles
Stayed 1 night in Feb 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was really good and the staff were really friendly

10/10 Excellent

Tsz Lung

8/10 Good

thang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though is near to subway and train station, but most of the exit/entrance is not tourist friendly. No elevator is available. Need to go out from susukino station exit 4 for the elevator. Very near to shopping street and variety of foods available nearby.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Yoshiko, Kobe

Stayed 1 night in Jul 2022

10/10 Excellent

MARIA SHELLA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near in subway station, Walking distance to shop. And the other places.
Stayed 2 nights in Apr 2022
Response from Daiwa Roynet Hotel Sapporo Susukino on May 2, 2022
Thank you for youe review! As you posted, one of our strong point is the location because we locate next to the subway station and also it is easy to get tourist spots and famous downtown. We hope you had a great time in Susukino. We look forward to welcoming you again soon!

10/10 Excellent

Fabian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was so happy and welcoming. They thought they had made a mistake by forgetting the third person in our party so right away they gave us a bag containing 1 extra of everything. They also have us some spa quality face masks to use since Sapporo is so dry. We lost our card and right away they helped us get a new one with no fuss
Stayed 2 nights in Dec 2021
Response from Daiwa Roynet Hotel Sapporo Susukino on Dec 23, 2021
Thank you for staying with us and sharing your experience! We apologize that the amenities for one of you was not prepared by accident. However we are so glad to know you were pleased with the stay! The next time you visit Sapporo, we look forward to welcoming you again. Best regards,

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2020

10/10 Excellent

Agnes, Hong Kong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. Room is spacious by standard in Japan.
Stayed 4 nights in Feb 2020
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

8/10 Good

Nipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from ダイワロイネットホテル札幌すすきの on Mar 11, 2020
ご宿泊頂き誠にありがとうございました。 また、お忙しい中にも関わらず口コミ投稿を頂き重ねて御礼申し上げます。 またのご来館をお待ち申し上げております。

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for family too
Stayed 3 nights in Dec 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

10/10 Excellent

Tung Ip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from ダイワロイネットホテル札幌すすきの on Mar 11, 2020
ご宿泊頂き誠にありがとうございました。 また、お忙しい中にも関わらず口コミ投稿を頂き重ねて御礼申し上げます。 またのご来館をお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from ダイワロイネットホテル札幌すすきの on Mar 11, 2020
ご宿泊頂き誠にありがとうございました。 また、お忙しい中にも関わらず口コミ投稿を頂き重ねて御礼申し上げます。 またのご来館をお待ち申し上げております。

8/10 Good

Tan, MY

Traveled with group
Liked: Staff & service
Nearest station no escalator or lift, if you carry heavy luggage need to go sususkini station. Opposite hotel bus station have bus to Mitsui outlet. No water dispenser provided in hotel. Unless you choose no clean for room then you can get free coupon for redeem a bottle of mineral water.
Stayed 4 nights in Oct 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything. The location is very good if you would like to say in Sapporo
Stayed 4 nights in Oct 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Good location. Breakfast poor selection and when Hotel is busy can become chaotic as restaurant is small.
Stayed 2 nights in Sep 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Clean and convenient location, good service and will stay again.
Stayed 2 nights in Sep 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shopping. Very quiet location.
Stayed 6 nights in Sep 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

10/10 Excellent

Hing Yin Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Convenient, costly.
Stayed 4 nights in Aug 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! All of our staff is pleased to see good review. We are continually striving to improve customer satisfaction. If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

10/10 Excellent

Lin, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, spacious room and friendly staff.
Stayed 1 night in Aug 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! All of our staff is pleased to see good review. We are continually striving to improve customer satisfaction. If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is spacious and clean. We just stayed there for one night and we had a good sleep there.
Stayed 1 night in Aug 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! All of our staff is pleased to see good review. We are continually striving to improve customer satisfaction. If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

8/10 Good

WAI KAM JIMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from ダイワロイネットホテル札幌すすきの on Mar 11, 2020
ご宿泊頂き誠にありがとうございました。 また、お忙しい中にも関わらず口コミ投稿を頂き重ねて御礼申し上げます。 またのご来館をお待ち申し上げております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from ダイワロイネットホテル札幌すすきの on Mar 11, 2020
ご宿泊頂き誠にありがとうございました。 また、お忙しい中にも関わらず口コミ投稿を頂き重ねて御礼申し上げます。 またのご来館をお待ち申し上げております。

8/10 Good

WAI KAM JIMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from ダイワロイネットホテル札幌すすきの on Mar 11, 2020
ご宿泊頂き誠にありがとうございました。 また、お忙しい中にも関わらず口コミ投稿を頂き重ねて御礼申し上げます。 またのご来館をお待ち申し上げております。

8/10 Good

Salina, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite near to shopping area the lobby is at 2nd level.
Stayed 1 night in Jul 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! All of our staff is pleased to see good review. We are continually striving to improve customer satisfaction. If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino

6/10 Okay

Jee Kiong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel for short stay
Room was clean and spaces. Location near subway and major shopping areas. Hotel lobby at level 2 and no proper loading/unloading area for those who drive. One of the reception staff at the lobby was very rude, he even uttered "This is Japan, if you not happy don't stay here".
Stayed 4 nights in Jun 2019
Response from ダイワロイネットホテル札幌すすきの on Aug 13, 2020
Dear Guest, Thank you very much for choosing our hotel for your stay! Please accept our sincere apology for having caused you problems. If you have another chance to come to Sapporo, we are looking forward for you stay. Sincerely, Daiwa Roynet Hotel Sapporo Susukino