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Reviews of Hotel Route - Inn Sapporo Chuo

3 out of 5
Hotel Route - Inn Sapporo Chuo
5-13-1 Minamigojo-nishi, Chuo-ku, (Susukino city center), Sapporo, Hokkaido

Reviews

8.6

Excellent

Rating 10 - Excellent. 234 out of 586 reviews" "
Rating 8 - Good. 282 out of 586 reviews" "
Rating 6 - Okay. 56 out of 586 reviews" "
Rating 4 - Poor. 14 out of 586 reviews" "
Rating 2 - Terrible. 0 out of 586 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angelo

Stayed 1 night in Aug 2023

8/10 Good

Curtis

Stayed 5 nights in Feb 2023

8/10 Good

Jordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the Susukino area. Very close 3-5 walk to the JR station. The room is standard Japanese size. The walls can be a cleaner though. There is a public bath on the lobby floor for those who are interested.
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small room, but tidy and equipped with enough (or more than enough) items that makes your stay more comfortable. (e.g slippers, tooth brush, fridge, Japanese style PJ, iron board, etc.)
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's in Susukino, but remember you're in Susukino.
I chose this hotel so I would be close to the Susukino site of the Sapporo Snow Festival. Susukino is great; it's in the center of town so you're close to subway stations, restaurants, convenience stores, Round 1, Don Quijote, and the Odori site of the snow festival. However, being Sapporo's nightlife and entertainment district, on my way back to this hotel every night I was often approached by people trying to coax me into their establishments or asking me if I'm "looking for something," if you get my drift. If that doesn't bother you (and you're not traveling with kids) then this location cannot be beat. The room was fairly spacious and comfy, and the breakfast buffet rotates its items every morning so no meal is dull. In addition, they kindly replenished my towels and toiletries every day, even when I put the "Do Not Disturb" sign on my door. My only gripes would be that the Internet Center has a PC with extremely limited features and that the hotel didn't do much about the icy sidewalk in front of the building, so guests can often slip and fall on their bottoms. If the Sapporo Snow Festival is your main objective, try a hotel on or near Odori, but I would gladly stay here again outside of winter.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. A solid mid-priced hotel.
The goods: 1000 yen parking right next to the hotel until 1 PM the next day. Good breakfast. The OKs: 300 yen for two pieces of luggage storage. Which is uncommon for many hotel. Room is typically small in Japan, this one is the same but sufficient. There is also Japan style hot tub on the 5th floor. Males and females have separate rooms.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the money
Newer hotel in a centralized location, staffs were friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel with good cost-effectiveness
First of all, it was very quiet around the hotel even if this hotel is located near the main street. The room was cozy like a common business hotel in Japan. Oh, they offer a different type of pajama everyday, it was really comfortable!! :) Free breakfast is based on the japanese homemade meal, and also prepared american breakfast such as breads, bacon, and scrambled egg. The composition of the food was not bad, but it was too salty to me 😭. In conclusion, the Hotel route inn is a hotel with good cost-effectiveness. I'll stay here if I visit to Sapporo again.
Stayed 3 nights in Feb 2019

8/10 Good

Seunghee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good subway access, & with onsen!
The staff were super friendly and very helpful. The room and hotel was in a great location, easy to find, and with a nice, clean onsen, and good breakfast provided. Good security in the hotel and I felt very safe as a female solo traveller. Would recommend.
Stayed 4 nights in Mar 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back every time I visit Sapporo
Great place to stay. Staff were very helpful (room key didn't work at first. They were very quick and apologetic about fixing it) and kind. Good breakfast, and great location.
Stayed 1 night in Feb 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't want to leave!
I can't say enough good things about this place. It's right near Susukino station, maybe 5 minutes walk in the snow, but I had zero street noise in the night. The snow festivals is practically on your doorstep. The room is a good size, nice and warm, and all the staff are absolutely lovely. The breakfast is delicious and has a ton of choice. One day I forgot to take down my do not disturb sign and they left a bag of clean towels etc at the door in case I need them. And yes, many of the staff speak English, not that it would impact my rating if they didn't.
Stayed 3 nights in Feb 2018

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel- but really nice!
Nice hotel for just sleeping, there is a bath, pretty decent breakfast, lots of amenities, and the area is in the nightlife district.
Stayed 2 nights in Jan 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Karen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to subway station and food
Stay on 22-26Dec. Hotel was around the corner to subway station. It's good especially when it's freezing and snowing heavily outside. Breakfast was good too! With snowman pop cake during the few days of Christmas. Room was small but cozy. However hotel staff do not speak or understand much English. Overall it's a good stay.
Breakfast buffet with snowman cake pop during X'mas!
Christmas deco in hotel
Hotel entrance and surroundings
Hotel entrance
Stayed 1 night in Dec 2016

8/10 Good

Maria Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base in Sapporo
The staff were very helpful. Despite limited facility with English, the staff went out of their way to help us with our requests. The rooms were clean, although the bed and pillows were somewhat hard. The location of the hotel was convenient to the Ice festival in Susukino. The subway station was about a five-minute walk from the hotel. There are many eateries close to the hotel. Since we went during winter, Our only complaint was that the sidewalk in front of the hotel building was very slippery, and we saw people slipping and falling to the ground. We gave notice to the reception about this, but there was no response until we left.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & value for money hotel.

10/10 Excellent

shunji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient area to stay in with closeby izakaya, restaurant, sushi y'a, odori park,shopping.

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dennis, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. I would stay there again.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for clean and cozy place to rest
For the active tourist, this place is awesome. Of course it is smaller than western standard rooms, but for those looking to actually experience Japan and just need a place to clean up and sleep, look no further. Clean, relaxing free spa, and unreal breakfast buffet... Perfect! Out all day shopping and skiing, dinner and nightlife until wee hours of the morning steps away; then a clean place to recharge for a few hours.

4/10 Poor

Verified traveler

Disliked: Room comfort
Stay in Sapporo
Business hotel. Not very good public bath. But it is free. Breakfast is okay.

8/10 Good

Chew Ean, Daphne From Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
My family are happy to stay there as the room are comfort and clean!Breakfast was good too! Location not so bad, near the shopping area, the underground shopping arcade and many restaurant just around the corner.

10/10 Excellent

Paiboon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paiboon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with good rates
Clean and new hotel, just around the corner from subway station. Only downside is its 2 stops away from sapporo station.

8/10 Good

Francis, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for the Sapporo snow festival
Ice sculptures are in a nearby street and the main festival area in Odori park is a short walk away (or one subway stop)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
close to restaurants, ramen alley, and shops. It is slightly difficult to locate the hotel on initial arrival if you arrive by airport bus, but thereafter, it was not really an issue.

8/10 Good

Carman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveniece for shopping
good and enjoyed the stay, although room is small but it is clean and comfortable.

8/10 Good

Jenn Cbee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable one night stay - susukino district
Location is just 5 mins walk from Susukino subway. Much happenings at night and many shopping and restaurant nearby. The famous Ramen street is within walking distance. Streetcar to ropeway Mt Moiwa is about 5 mins walk.

8/10 Good

satoshi

Liked: Property conditions & facilities
立地は申し分なし
Stayed 2 nights in Mar 2024

8/10 Good

MEISHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すすきの駅から近くて、とても、便利です。 周辺には、有名なラーメン店や回転寿司の店も多く、 札幌に行った時は必ず宿泊するホテルです 又、大浴場もあるので、満足
Stayed 3 nights in Mar 2024

8/10 Good

Toyokawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Hiroko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くに商業施設ができているので、買い物映画地下鉄からのアクセスが良いです。 接客もとても良いです
Stayed 1 night in Mar 2024

10/10 Excellent

れお

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

カズユキ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

ノリオ

Liked: Cleanliness, staff & service
大浴場が良かった。
Stayed 1 night in Jan 2024

10/10 Excellent

Masato

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Masahide

Stayed 1 night in Dec 2023

8/10 Good

ひでお

Liked: Cleanliness, staff & service, property conditions & facilities
満足
Stayed 1 night in Aug 2023

8/10 Good

カツユキ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ルートインは良く利用します 清潔感、スタッフの対応は申し分無いです。 安心して利用出来ました。
Stayed 1 night in Aug 2023

6/10 Okay

しょうじ

Stayed 1 night in Aug 2023

8/10 Good

MACHIKO

Liked: Cleanliness, staff & service, property conditions & facilities
ペットボトルでお水のサービスがあれば、大変助かります。
Stayed 1 night in Aug 2023

10/10 Excellent

ヨシノリ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2度目の宿泊でした。すすきの繁華街から近く、１Fにコンビニもあり、とても便利です。 朝食は、充実のメニューで、広い空間で、清潔感あります。TVは、BSも見れます。空気清浄機も装備されてました。2月のコロナ事情の厳しい時は、食堂に入る前に、消毒や手袋装着でのバイキング！となっており、感染対策を、きちんとされてるのが、好印象で、8月に宿泊しました。温泉もあり、家族連れで安心して泊まれます。いいホテルです。
Stayed 1 night in Aug 2023