Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Central location, convenient for most attractions

Posted Jul 9, 2015
Pros: The location and the friendly staff.
Cons: The imposition of a 5 euro fine for the loss of an electronic room key seemed something of a throwback. Eastern bloc bureaucracy or old world charm?
Location: Sarajevo is a small town and most sights are easily reached on foot. There are numerous bars and restaurants close by.
We stayed for 5 nights which gave us time to visit most tourist attractions and to take a couple of trips outside the city. The hotel was always open and available no matter what time of day you returned there. Rooms were extremely comfortable, clean and, in the main, well appointed. As is frequently the case nowadays, an emphasis on elegant design led to some failures of function such as the almost total lack of shelf space in the bathroom. Staff were invariably friendly and helpful without being pushy. Food was good and varied in the restaurant, though snack provision in the bar was weak. Good place to be based for a visit to this delightful city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Slovenija

Nice close to the center

Posted Nov 14, 2014
Staff excelent, nice viue, good breakfast and historical location
4 out of 5
Recommended
for Personal Event
by A verified traveler

Pleasant stay at Europe Hotel & Sarajevo City.

Posted Nov 7, 2014 on Hotels
Good location, close to bars and restaurants. Large room with nicely refurbished bathroom. Efficient reception staff.
5 out of 5
Recommended
by Ronaldo from São Paulo

Localização excelente

Posted Oct 22, 2014 on Hotels
Excelente localização, perto de Old Town. Caminhada a pé de principais pontos turísticos. Quartos amplos, limpos e confortáveis.
4 out of 5
Recommended
for Everyone
by A verified traveler

sehr zentral

Posted Oct 13, 2014
alle sind sehr höflich und bemüht alless richtig zu machen.Nur wetter hätte besser sein können.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2014 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

ベスト・ロケーション

Posted Oct 3, 2014
Pros: ロケーション。 思わぬ朝食付きでラッキー。
Cons: 予約はちゃんとコンピューターに入力しておき、C/Iの人に予約が通っていないと言うような不安を与えないこと。 地図はインフォメーションにあるようなサラエヴォ新市街も含めたものを準備しておくこと。 上記のことはサラエヴォNo.1のホテルとして当然のことであるのに恥ずかしいことである。
Location: 旧市街の中心に在り、サラエヴォ事件の現場であるサラエヴォ博物館やラテン橋のすぐ近くである。 新市街のサラエヴォ・シティー・センターやアヴァズ・ツイン・タワーにも30分位で歩いて行ける。
C/I時、これまで名前を言い、パスポートを見せれば出来ていたが、ここではパソコンに入力されていなかったようで、 バウチャーを見せてやっと予約が確認された。いただけない。 部屋(327号室)は清潔でいいが内庭に面していて、やはり正面の部屋がよい。 夕食に日本レストランに行きたく調べてもらったら、サラエヴォ・シティー・センター内にKimonoがあるとのこと。ホテルで貰ったマップは冊子状のもので中心部しか載っていなくて、場所は地図範囲外とのこと。人に聞きつつ何とか見付けた。 翌日、インフォメーションで大きなマップを貰ったが、ホテルでも置いておくべき。 空港に行くのにホテル・カーは満席でタクシーを手配してもらったが、人数が多くなればそれなりの大きな車を手配するとかの融通性が欲しい。
5 out of 5
Recommended
for Families
by Rajai from Dubai

Nice hotel... Rude staff

Posted Sep 26, 2014 on Hotels
The hotel was amazing but the reception staff were extremley RUDE
5 out of 5
Recommended
for Couples
by agica

This traveler left a rating score only Posted Sep 3, 2014 on Hotels
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 22, 2014 on Hotels