Ratings based on 468 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stop over

Posted Jun 30, 2015
We only stayed overnight. Room was clean, exactly what we needed. The only complaint were the employees standing outside the main door smoking the next morning. Does not look good for the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Plano, TX

Nice hotel, staff could be better

Posted Jun 30, 2015
Check in took forever and attendant glared/rolled her eyes when I did not want to give my email address. Breakfast was sparce. It was to be served from 6-9:30. We arrived at 8:30, but apparently they were out of everything or the attendant wasn't monitoring. There was no bread at all. I was able to pump out a half of a cup of coffee (from 3 containers) and scraped the oatmeal pot to get 2 scoops. Another guest had to go find the attendant and ask for more coffee to be made.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, no problems at all

Posted Jun 20, 2015
It was a good hotel and great price! Very close to some shopping and beach was only an he away. Great breakfast as well!
Comment from Hotel Management
Jun 30, 2015 by Kate , Hotel Management
Thank you for taking the time to let us know about your stay with us. We are glad to hear that the hotel staff treated you well and that you enjoyed your stay! Thank you for choosing Country Inn and Suites and we hope to see you again soon!
3 out of 5
by A verified traveler

Posted Jun 15, 2015
All amenities not available that were promised and replaced with broken amenities
Comment from Hotel Management
Jun 30, 2015 by Kate, Hotel Management
Thank you for taking the time to let us know about your stay with us. We are glad to hear that the hotel staff treated you well! I have reviewed your concerns and shared them with the entire staff and appropriate action has been taken to ensure your concerns will not be repeated in the future. Thank you for choosing Country Inn and Suites and we hope that you will give our hotel another chance in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Pleased

Posted Jun 13, 2015
Convenient to Mobile. Room was clean and comfortable. Staff was courteous and helpful. Breakfast was excellent. Great value.
Comment from Hotel Management
Jun 30, 2015 by Kate, Hotel Management
Thank you for taking the time to let us know about your stay with us. We are glad to hear that the hotel staff treated you well and that you enjoyed your stay with us! Thank you for choosing Country Inn and Suites and we hope to see you again soon!
2 out of 5
by A verified traveler from orlando

not good

Posted Jun 1, 2015
1St night room had broken air, 2nd night room we were moved to had screaming kids all night. Probably woulda been better off at in-laws house!!
Comment from Hotel Management
Jun 7, 2015 by Customer Care, Hotel Management
Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of your room, in regards to the air conditioning and for the noise caused by other guests. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inns and Suites standards.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Nice hotel

Posted May 4, 2015
Good for an extended stay. Nice rooms. Nice staff. Very clean.
Comment from Hotel Management
May 11, 2015 by Jessica, Hotel Management
Thank you for your kind comment. We are so glad you chose Country Inn & Suites and hope to see you again soon!
2 out of 5
by A verified traveler from Omaha, NE

Wish we would have stayed somewhere else.

Posted Apr 5, 2015
Pros: Location and price were great
Cons: Almost everything about the room.
First impressions were good, but we soon noticed issues. We checked in quickly and went up to our room. Three of the lights were out, and when we called to see if an alternate room was available we were told there were no open rooms. The furnishings were worn out too. The couch and chair cushions had large rips and just seemed like they needed to be replaced a while ago. The bed was clean, but the rest leaved a lot to be desired. The bottom of the tub was discolored with what appeared to be rust. Overall, we just wish we would have stayed at another hotel.
Comment from Hotel Management
Apr 8, 2015 by Katie, Hotel Management
Thank you for posting a review of our property. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am truly sorry our hotel did not live up to your expectations. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us another chance in the future to show you how great our hotel is.
5 out of 5
Recommended
for Families
by Carolyn from Altha, FL

A great place to stay

Posted Mar 30, 2015 on Hotels
My family and I greatly enjoyed our stay here. The beds were so comfortable, the service was great. The complimentary breakfast was wonderful!! I would definitely recommend to others.
Comment from Hotel Management
May 4, 2015 by Katie K, Hotel Management
Thank you for the great review. We work hard to make every experience a positive one and we look forward to having you here again!
5 out of 5
Recommended
for Business Travelers
by Melissa from Alabama

Service with a smile

Posted Mar 29, 2015 on Hotels
very pleasant stay; was a little apprehensive when we arrived and there was a softball team staying there, but they were relatively quiet and stay was nice; Staff was amazingly friendly and courteous - every single one of them we came in contact with spoke to us with a smile.
Comment from Hotel Management
May 4, 2015 by Katie K, Hotel Management
Thank you for your great review! We are glad that you enjoyed your stay and look forward to seeing you again soon!