Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, premium bedding, desk, laptop workspace

Reviews of Comfort Inn & Suites Sarasota I75

2.5 out of 5
Comfort Inn & Suites Sarasota I75
5931 Commercial Way, Sarasota, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

J G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place to stop at, rest and then leave in the morning. It was great.
Stayed 1 night in Apr 2024
Response from Morgan on Apr 17, 2024
Thank you for sharing your experience with us! We're thrilled to hear that your stay at our hotel provided you with the perfect rest stop during your journey. Should your travels bring you back this way, we'd love to welcome you for another great stay. Safe travels!

8/10 Good

Hidenori, Corona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Morgan on Mar 29, 2024
Thank you for your review. We're glad to hear you had a good experience. Your feedback is appreciated. We look forward to welcoming you back soon!

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, property conditions & facilities
I would recommend staying here. Run professionally and clean. Priced right and close enough to downtown Sarasota.
Stayed 2 nights in Mar 2024
Response from Morgan on Mar 26, 2024
Thank you for your positive review! We're delighted you found our hotel well-run, clean, and conveniently priced for your visit to downtown Sarasota. We appreciate your recommendation and hope to welcome you back soon!

8/10 Good

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 1 night in Mar 2024
Response from Morgan on Mar 18, 2024
Thank you for taking the time to share your feedback. We value all comments from our guests and appreciate your input. We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 Excellent

Barbara

Stayed 1 night in Mar 2024
Response from Morgan on Apr 3, 2024
Thank you for your recent stay and positive feedback. We're glad you enjoyed your time with us. We hope to welcome you back soon!

10/10 Excellent

Naye

Stayed 1 night in Mar 2024
Response from Morgan on Mar 28, 2024
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back soon!

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the Front Desk was exceptionally professional. Edward is a stand out star! The breakfast was great with a large variety of foods. Our guest room was clean and well appointed, grounds were well maintained. It appears this hotel’s employees are proud of the facilities. We look forward to another visit soon.
Stayed 4 nights in Mar 2024
Response from Morgan on Mar 8, 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and that our team, especially Edward, made a positive impression on you. We strive to provide exceptional service and it's wonderful to know that it was reflected during your visit.

6/10 Okay

JUAN, MIAMI

Business traveler, Traveled with family
Liked: Staff & service
facilities a little old and neglected such as the bathroom lamps. a/c control not working
Stayed 1 night in Mar 2024
Response from Morgan on Mar 4, 2024
Thank you for your valuable feedback. We apologize for the inconvenience caused by the bathroom lights and air conditioning control. We're aware of the issues with the lights and are actively seeking alternative options. Unfortunately, the lights we ordered were marketed as suitable for bathroom use over time, but they have not met our expectations in terms of durability. Our maintenance team is on hand to address any AC concerns promptly. We appreciate your understanding and hope to welcome you back soon for an improved experience.

6/10 Okay

Marsha

Traveled with family
Children staying up late at night running in hall and dog barking. No wifi in rooms and tv stations selection really bad
Stayed 4 nights in Feb 2024
Response from Morgan on Feb 28, 2024
Thank you for your feedback. Our rooms are equipped with Wi-Fi, and we offer 24/7 support for any connectivity issues. If you encounter any problems, please inform our staff so we can assist promptly. Additionally, our team is available round-the-clock to address noise disturbances.Furthermore, we provide a variety of channels, including multiple news outlets, entertainment and movie channels, and more. We aim to offer more than just a standard cable package commonly found in other hotels.

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Liked the buffet breakfast
Stayed 7 nights in Feb 2024
Response from Morgan on Feb 29, 2024
Thank you for your positive feedback regarding our buffet breakfast! We're delighted to hear that you enjoyed it during your stay. Our team strives to provide a variety of delicious options to cater to different preferences, and we're glad that it met your expectations. We hope to welcome you back again soon for another enjoyable experience.

4/10 Poor

Georgette

Overpriced. Very substandard facility!
Stayed 1 night in Feb 2024
Response from Morgan on Feb 27, 2024
We are truly sorry to hear that your experience at our hotel did not meet your expectations. Your feedback is invaluable to us as we strive to continuously improve our services and facilities.

6/10 Okay

THOMAS

Traveled with family
Safe area. Old mattresses. Moldy grout in shower. Worst free breakfast and worst coffee I’ve had at a hotel.
Stayed 2 nights in Feb 2024
Response from Morgan on Feb 21, 2024
Thank you for your recent feedback. We're sorry to hear that some aspects of your stay fell short of expectations. We take all feedback seriously and will promptly address the issues you've mentioned with our maintenance team. Your insights are valuable as we strive to improve our guest experience. We hope for the opportunity to welcome you back for a better stay in the future.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Morgan on Feb 21, 2024
Thank you for taking the time to provide us with your feedback! We are so glad to hear that you enjoyed your stay with us. We hope you consider staying with us again soon!

10/10 Excellent

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!! Very Clean!! Great Staff! Good Breakfast! I would stay here again!
Stayed 6 nights in Feb 2024
Response from Morgan on Feb 16, 2024
We're thrilled to hear that you enjoyed your stay with us! Thank you for highlighting our cleanliness, friendly staff, and delicious breakfast offerings. It's wonderful to know that you had a positive experience, and we hope to host you again in the future.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great front desk representatives very friendly! The place was very clean. The room I stayed in is in dire need of an update. The Bathroom had rusted overhead and vanity lights as well as the bathtub was really showing some wear. I stayed in room 415.
Stayed 1 night in Feb 2024
Response from Morgan on Feb 13, 2024
Thank you for your feedback on our friendly front desk representatives and our commitment to cleanliness. We apologize for any inconvenience caused by the condition of the light fixtures and bathtub in room 415. We understand your disappointment, and rest assured, we are actively working on a resolution to address these issues and ensure a more comfortable and updated experience for our guests. We hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like a new property
Stayed 4 nights in Feb 2024
Response from Morgan on Feb 13, 2024
Thank you for your review! We're thrilled that our property's appearance gave you the impression of being new. Maintaining a fresh and inviting atmosphere is important to us, and we're glad that it contributed to your experience. We continuously strive to provide exceptional service and facilities to our guests. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice to stay
Stayed 1 night in Feb 2024
Response from Morgan on Feb 13, 2024
We're delighted to hear that you enjoyed your stay with us! Providing a comfortable and pleasant experience for our guests is our top priority, and we're thrilled that you found your time here enjoyable. We hope to have the pleasure of welcoming you back again in the future!

8/10 Good

Karri

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get anywhere we needed to go.
Stayed 5 nights in Feb 2024
Response from Morgan on Feb 13, 2024
It's fantastic to hear that getting around was convenient for you during your stay! Whether it was exploring local attractions or accessing transportation options, we're thrilled that our location helped enhance your experience. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Andre, Conroe

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pet friendly hotel.
Stayed 1 night in Jan 2024
Response from Morgan on Feb 5, 2024
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel clean and appreciated our pet-friendly accommodations. Maintaining a welcoming and sanitary environment for both our guests and their furry friends is a top priority for us. We hope to have the pleasure of welcoming you and your pet back for another enjoyable stay in the future.

4/10 Poor

Robert

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bad smells
Stayed 4 nights in Jan 2024
Response from Morgan on Feb 5, 2024
We're sorry to hear about your experience with unpleasant odors during your stay. We take your feedback seriously and will immediately investigate the issue to address and rectify the situation. Please rest assured that providing a comfortable and pleasant environment for our guests is our top priority. We appreciate your feedback and the opportunity to make things right for future guests.

8/10 Good

Daniel

Stayed 1 night in Jan 2024
Response from Morgan on Mar 20, 2024
Thank you for your positive review! We're delighted to hear that you had a pleasant experience during your stay with us. We hope to welcome you back again soon for another enjoyable visit.

10/10 Excellent

Cynthia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property for us and our pet.
Stayed 1 night in Jan 2024
Response from Morgan on Jan 24, 2024
We appreciate you taking the time to share your feedback with us! It brings us great joy to learn that your stay was enjoyable. Ensuring a peaceful environment for our guests is a key focus for us and knowing that our efforts aligned with your expectations is truly rewarding.

10/10 Excellent

Barret

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great complimentary coffee was a bonus plus near Perkins for breakfast.
Stayed 3 nights in Jan 2024
Response from Morgan on Jan 22, 2024
We're delighted to hear that you appreciate our excellent location, and the complimentary coffee as an added bonus. Additionally, being in proximity to Perkins for breakfast adds to the overall convenience. If you have any further feedback or questions, please don't hesitate to let us know. We're here to assist you!

10/10 Excellent

Marquis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Morgan on Jan 19, 2024
Thank you for taking the time to provide your feedback on your recent stay. We are thrilled to hear that you had a positive experience and hope to welcome you back in the future for another exceptional stay.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Morgan on Jan 17, 2024
Thank you for taking the time to rate our hotel with a perfect score of 10/10! We are thrilled to see that you had a fantastic experience during your stay. Your high rating is greatly appreciated, and we're delighted that we could meet your expectations. If you have any specific feedback or if there's anything you'd like to share about your positive experience, please don't hesitate to reach out. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Lori

Stayed 1 night in Jan 2024
Response from Morgan on Jan 17, 2024
Thank you for taking the time to rate our hotel with a perfect score of 5/5. We are delighted to hear that you had a positive experience during your stay. Your feedback is important to us, and we appreciate your high rating. If you have any specific comments or suggestions in the future, please feel free to share them with us. We look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Romildo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, but the people were really nice.
Stayed 2 nights in Jan 2024
Response from Morgan on Jan 12, 2024
Thank you for the positive feedback! We're glad you enjoyed your stay, especially the friendly staff. We appreciate your kind words and look forward to hosting you again!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Morgan on Jan 12, 2024
Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience during your stay. If there's anything specific you appreciated or any suggestions you have for improvement, feel free to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was only one person at the front desk this morning which had a back-up. They could use more help on the weekends.
Stayed 1 night in Jan 2024
Response from Morgan on Jan 8, 2024
Thank you genuinely for your positive feedback and for sharing your experience with us. Regarding your suggestion for additional assistance on weekends, we want to assure you that when we anticipate busy days, we make sure to have extra staff on hand. However, unforeseen patterns of travel can sometimes lead to unexpected demand that surpasses our forecasts. We appreciate your understanding and hope you'll consider staying with us again soon!

8/10 Good

William

Business traveler
Stayed 2 nights in Jan 2024
Response from Morgan on Jan 8, 2024
Thank you for providing us with positive feedback! We are very happy to know that your stay with us was enjoyable. We hope you consider staying with us again soon!

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean accommodations
Stayed 2 nights in Jan 2024
Response from Morgan on Jan 8, 2024
We greatly appreciate your positive feedback! It's wonderful to learn that you found our property conveniently located and clean. Ensuring a comfortable and enjoyable experience for our guests is our utmost priority. If there's anything specific you particularly enjoyed or any suggestions you may have for improvement, please feel free to share. We're eager to welcome you back on your next visit!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
The hotel is very clean! The staff was very nice abd efficient! I had my dog with me and the rooms are convenient to outside areas and overall it pet friendly.
Stayed 2 nights in Dec 2023
Response from Morgan on Jan 8, 2024
Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our hotel very clean, and we appreciate your kind words about our staff. It's wonderful to know that our pet-friendly rooms and convenient outside areas made your stay enjoyable for you and your dog. We hope to have the pleasure of welcoming you and your furry friend back in the future!

8/10 Good

Darbi

Stayed 1 night in Jan 2024
Response from Morgan on Jan 8, 2024
Thank you so much for taking the time to share your positive review! Your feedback is truly appreciated. If there's anything specific you loved about your stay or any suggestions you have for us to enhance our services further, we would be delighted to hear more.We look forward to the pleasure of hosting you again in the future. Safe travels, and thank you for choosing the Comfort Inn & Suites, Sarasota i-75!

6/10 Okay

john

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort
Great Value but not so good customer service. Bed was lumpy. We got charged a $200 fee for stained bed sheets from our Twins babies, we washed them to be proactive but still got charged. Front desk lady was very rude!
Stayed 5 nights in Dec 2023
Response from Morgan on Jan 3, 2024
Thank you for sharing your experience with us. We want to emphasize that the 200 charge was applied because of the presence of feces on the duvet, sheets, pillowcases, washcloths, and towels. While we acknowledge that accidents can occur, especially with children, it is the responsibility of their guardians to promptly address and appropriately handle such situations.Feces is considered a biohazard, requiring a specialized cleaning process. The fee reflects the costs associated with replacing the affected items and the additional measures taken for thorough cleaning to ensure a hygienic environment.

10/10 Excellent

Justin

Stayed 3 nights in Dec 2023
Response from Morgan on Jan 3, 2024
Thank you for sharing your positive experience at Comfort Inn & Suites. We're thrilled you enjoyed your stay. We look forward to welcoming you back on your future visits.

10/10 Excellent

Coco

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Since we had a dog we stayed on the first floor and it was still very clean and no smell.
Stayed 1 night in Dec 2023
Response from Morgan on Feb 5, 2024
Thank you so much for taking the time to share your positive experience! We're delighted to hear that you found our accommodations to be nice and clean. Maintaining a clean and welcoming environment is a top priority for us, and we're pleased that even on the first floor, where you stayed with your dog, you didn't encounter any unpleasant odors. We appreciate your feedback and hope to welcome you and your furry friend back for another enjoyable stay in the future!

8/10 Good

Ernest

Stayed 8 nights in Dec 2023
Response from Morgan on Jan 24, 2024
Thank you for sharing your experience with us. We're thrilled to hear that your stay was enjoyable. If there was anything we could have done to improve your stay, please let us know.We hope to see you again soon!

10/10 Excellent

Leanna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was epic! Beds & pillows were comfortable, very clean, great showers. Coffee 24/7,great breakfast.
Stayed 1 night in Dec 2023
Response from Morgan on Jan 1, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found your stay at our hotel to be epic. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

VICKY

Stayed 2 nights in Dec 2023
Response from Morgan on Jan 1, 2024
Thank you so much for taking the time to leave a positive review for Comfort Inn & Suites Sarasota I75! We're thrilled to hear that you had a great experience during your stay. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

10/10 Excellent

Gayle

Liked: Cleanliness, property conditions & facilities
Clean, updated and friendly staff (hot tub!)
Stayed 4 nights in Dec 2023
Response from Morgan on Jan 1, 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel to be clean and updated, and that our staff contributed to a friendly atmosphere. We appreciate your feedback and look forward to welcoming you back for another pleasant stay!

4/10 Poor

Jennifer

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The property was fine. Our stay was satisfactory. The breakfast buffet was not stocked on a regular basis- constantly out of items. The staff member was trying her best. Our rating would have been higher but strangers walked in on us (staff gave them the same keys). We were completely embarrassed. We had to talk to the front desk to talk about what happened. Later that night we couldn’t get back in our room because all the keys were cancelled so we had to again make a trip to the front desk. We were told someone would reach out. We have yet to hear from a manager, yet to hear an apology…it’s sad especially when our privacy was violated.
Stayed 1 night in Dec 2023
Response from Morgan on Dec 29, 2023
I sincerely apologize for the challenges you faced during your stay. I am sorry for any distress caused, particularly with the breakfast buffet, key card issues, and the intrusion into your privacy.There must have been some miscommunication, as it was our understanding that you would come down in the morning to discuss these matters, but by check-out time your room was empty. We will certainly be giving you a call to discuss this issue.Your feedback is invaluable, and I appreciate your patience as we work to make things right.

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Morgan on Dec 29, 2023
Thank you so much for taking the time to leave a positive review of your recent stay with us. We truly appreciate your feedback and are delighted to hear that you enjoyed your time at our hotel. We strive to provide excellent service and a comfortable environment for all our guests, and we're thrilled that we met your expectations.

10/10 Excellent

Rose

Stayed 1 night in Dec 2023
Response from Morgan on Jan 17, 2024
Thank you for giving us a perfect rating of 5/5! We appreciate your feedback and are pleased to know that your experience at our hotel was exceptional. Your high rating means a lot to us, and we're glad that you had a positive stay. If you have any specific comments or suggestions, please feel free to share. We look forward to welcoming you back soon!

10/10 Excellent

Roman

Stayed 2 nights in Dec 2023
Response from Morgan on Dec 29, 2023
We appreciate your recent visit and are delighted to hear that you enjoyed your time with us. We strive to provide a comfortable and enjoyable experience for all our guests, and we're thrilled to know that your stay met your expectations.

10/10 Excellent

Gladys

Stayed 2 nights in Dec 2023
Response from Morgan on Dec 26, 2023
Thank you for taking the time to rate your recent stay at our hotel. We are delighted to see that you had a positive experience. Your feedback is important to us, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Morgan on Dec 20, 2023
Thank you for providing us with feedback on your recent stay! We are very happy to hear that you enjoyed your stay with us, and we hope to see you again soon.Safe travels!

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient for my travel purposes
Stayed 7 nights in Dec 2023
Response from Morgan on Dec 18, 2023
Thank you for taking the time to share your feedback with us! We're thrilled to hear that our hotel has proven to be very convenient for your travel purposes. Providing a seamless and comfortable experience for our guests is always our priority. We look forward to welcoming you back on your next trip and hope to continue exceeding your expectations.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly and check in was quick and easy.
Stayed 1 night in Dec 2023
Response from Morgan on Dec 14, 2023
Thank you for sharing your positive experience with us! We're delighted to hear that our front desk staff made your check-in quick and easy. Providing excellent service is our priority, and we appreciate your kind words. We hope you consider staying with us again if you're back in the area.

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Put do not disturb sign on door and cleaning ladies still came in and u could clearly see they touched some of my things for no reason bc they were not in their way.
Stayed 1 night in Dec 2023
Response from Morgan on Dec 14, 2023
We apologize for the inconvenience caused by our cleaning team entering your room despite the "Do Not Disturb" sign. There was a confusion due to the room originally being scheduled for check-out. We regret any discomfort this oversight may have caused.We take your feedback seriously and are addressing this issue with our housekeeping team to prevent future occurrences. Your privacy is important to us, and we are committed to ensuring a seamless and comfortable stay for our guests.

10/10 Excellent

Danielle

Liked: Staff & service, property conditions & facilities
Had a wonder stay. Checked in promptly and our room was upgraded. It was a pleasant surprise! Will be returning when in the area
Stayed 2 nights in Dec 2023
Response from Morgan on Dec 12, 2023
Thanks for your positive feedback! We're thrilled you enjoyed your stay and the room upgrade. We can't wait to welcome you back when you're in the area. Safe travels!